Room was clean, bathroom clean. Easy check in, front desk very nice. No elevator, my room was on 2nd floor. I would stay again. Breakfast was available but a large group had sat before me and had to wait for food to be replenished.
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月9日
Plenty of hotels around… Pass on this one.
I rarely complain about anything. I am disappointed in both the service and cleanliness of my room. The bathroom was dirty. It appeared the shower had not been cleaned from the previous guest. Disgusting for a hotel room. I was charged for my room twice. The attendant said the first one didn’t go through and and now I’m showing 2 charges. I contacted the front desk who said they would have to take care of it in the morning. I spoke to them the next morning upon checkout. They said a manager was handling it. They left a voicemail saying it was refunded. I actually saw a third charge go through. I called back after I left and they removed the third charge but the second one remains. I called back another time and was told to give it a few days to refund. I was skeptical because both are showing as posted on my CC statement and not pending. I will be contacting the hotel again to get this taken care. I’ve wasted a lot of time on a dirty room and a terrible customer service experience.
Chad
Chad,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月30日
Shawna
Shawna,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月19日
Talisa
Talisa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Allen
Allen,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月29日
Diamond
Diamond,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月28日
Staff always treats me kindly.
Courtney
Courtney,3 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月26日
Dymond
Dymond,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月21日
Not great.
Beware there is no elevator.
Rooms smelled.
Multiple people complained about bugs, didnt see them myself.
The mattresses were like sleeping on a concrete slab.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
Easy check in. Fair breakfast room and offerings. Bed was a little squeaky. No elevator for upper floors. Freeway noise minimal. Small bathroom counter.
Julie
Julie,1 晚家庭旅遊
Orbitz 真實旅客評語
4/10 一般般
2024年10月21日
I liked the location of the hotel. I did not like how dirty our room was. We asked for a different room. That room was also dirty... Gross stains all over the bedding. Bathroom was very dirty. Lamp shade had holes in it. Floor was stained and dirty.
Melissa
Melissa,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月20日
Good quality, great price
Very friendly service. Good breakfast with eggs, sausage, potatoes, cereal, waffles, etc. Bed comfortable. No elevator so we carried our luggage up stairs, was fine for our younger family but would not be good for older patrons. Overall good stay.
Christa
Christa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
N/a
Dominque
Dominque,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
Amin-Tiye
Amin-Tiye,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月18日
Bed spreads were stained and there was a musty smell to the room. When i went to get breakfast there was nothing available even though there was 60 min left until breakfast was done.
A plus was there were no bugs so we had a good sleep.