Soap dispenser empty, carpet had stains, telephone not connected for service, floors slick, and no toothpaste available.
LaVonna
LaVonna,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
ERIC
ERIC,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月5日
dissatisfied customer
the toilet in the room ran for 2.5 days the heater when activated sounded like a jet airplane had just pulled up to the terminal
Not sure if I would choose this Hyatt again for my next business trip in February
Richard
Richard,3 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
William
William,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月19日
Carpets and bathroom were dirty. Stayed here twice before, in 2023, it was in much better shape then.
Will not stay here again!
jennifer
jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月11日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
TLC needed
Very conveniently at walking distance to airport checking.
Area is very safe, and staff very friendly. Beds very comfortable, large room and bathroom….
Carpet needs be replaced, windows need cleaning along with elevator and hallway. The whole hotel needs TLC in maintenance and cleanliness
Zaina
Zaina,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
The common areas of the hotel were clean and neat but the room was run down and the door was very difficult to close and lock. I checked in late or else I would’ve asked to move rooms. Probably wouldn’t stay again.
Jerry
Jerry,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月3日
Alejandro
Alejandro,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月2日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Lynn
Lynn,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月31日
JONGWON
JONGWON,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月31日
The air conditioner in my room didn't work. It was very noisy and didn't cool down at all. I told the staff about this, but they didn't do anything about it. And it seems that it wasn't even relayed to other staff. When I told them again, they had never heard of it before.
My friend requested the staffs for cleaning his room. but when we came back the hotel, his room was not cleaned.
YOUNGJOO
YOUNGJOO,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
2 thumbs up
I stay at the Hyatt every time i come down to Florida for Business and its always a great experience
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
Reserved a king suite room. They gave me a double.
Shirlet
Shirlet,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Will definitely stay in Pensacola again!
So convenient to the airport. Nice to have continental breakfast option and bar onsite. Comfortable rooms. Would like to see recycling bins in rooms.
Nicole
Nicole,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月8日
Roberto
Roberto,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月5日
Rhonda
Rhonda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Wonderful staff that were willing to go the extra mile to help in any way possible. Very clean, quiet, and relaxing, especially with being so close to the airport!