Is Mar Azul Suites 5ta Av currently open?

This property is closed from August 19 2025 to August 18 2027 (dates subject to change).

Does Mar Azul Suites 5ta Av offer free cancellation for a full refund?

Yes, Mar Azul Suites 5ta Av does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Mar Azul Suites 5ta Av?

Sorry, there's no onsite parking at Mar Azul Suites 5ta Av.

What are the check-in and check-out times at Mar Azul Suites 5ta Av?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mar Azul Suites 5ta Av?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at Mar Azul Suites 5ta Av and nearby?

Mar Azul Suites 5ta Av has beach cabanas.

What's the area around Mar Azul Suites 5ta Av like?

Mar Azul Suites 5ta Av is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playacar Beach.

Mar Azul Suites 5ta Av, Playa del Carmen: Hotel Reviews, Rooms & Prices

8/10 Very good

Apr 3, 2023

Nice place

Ana, 4-night trip

10/10 Exceptional

May 5, 2024

It was a good place for the money

syed, 4-night trip

10/10 Exceptional

Jun 23, 2024

The room was fine and great location but we were out all the time.

1-night trip

8/10 Very good

Nov 15, 2022

Nice and clean good location But don’t plan to go sleep early There is a noisy bar that goes on Till 3:00am

Carlos, 4-night trip

6/10 Good

Dec 6, 2023

Laud, next to a night club

Waldemar, 1-night trip

8/10 Very good

Jun 30, 2024

Amazing area on 5th avenue, everything is walkable. Restraunts, beach and much nore. My shower head the water was just very very slow. Everything else was very good. For this price its an excellent option.

BISMA, 4-night trip

2/10 Poor

Mar 11, 2025

Toilet not work & use Bucket of to flush toilet & Sliding Door was hard to open & could not use regular TV & Shower was leaking bad & the breakfast included was 10 Block away & tnhe free that i paid for my birthday this place was not worth that i paid I would like a refund for this place also ilI had be low key hard to another place to stay I rate this Place (F) theonly was good American was good rate (A)

Benjamin Jose, 6-night trip

4/10 Fair

Sep 12, 2024

The apartment is in good conditions in general, medium size and clean room, however the bed needs a renovation. The building is beside a night club so the room is extremely loud until 3am when it close. The supposed "brakefast" just includes coffe, bread, butter and jam, this is served in a hotel about 10 minutes faraway... so this is a bad joke, it doesn't worth it at all!!!

Nicolas, 1-night trip

4/10 Fair

Mar 20, 2025

la regadera casi no sale agua y tardamuchisimo para que salga agua ribia solo el aire acondiciinado muy muy malo.nunca te cambian roallas nunca te asean el cuarto. nunca cambiaron sabanas.el area miy buena .pero el cuarto muy mal.

Sandra, 4-night trip

10/10 Exceptional

Jan 29, 2025

Great place to stay, the location is amazing because everything is so close. The only thing the next door bar Musi is very loud, but we contact the staff and they were really nice and helpful moving us to different room. Was much better. Thanks again for your help !

David, 4-night trip

4/10 Fair

Jan 22, 2025

Very loud music was the main problem.There was a nightclub next door which played music until after 3am. It felt like a disco in the apartment. They advertise access to a pool. There was none. They also offered breakfast. This was a 15 min walk away and included coffee and cold toast. Anything else you have to pay for. The appt was dated. I dont know who would give this accommodation 10.

Rosemary, 10-night trip

4/10 Fair

Jan 9, 2025

The property was centrally located on 5th Av. and the person managing the property was very helpful. However, the noise level was unbearable! The property is adjacent to a night cloud and the noise level is so high that the windows vibrate. There is no insulation, so it is like you were in the nightclub. The noise goes until past 3am, so it is impossible to sleep even using ear plugs. The property is old and poorly clean. There was thick dust over the fridge and other furniture. The towels were extremely old and the bed sheets were stained. There was no toilet lid. The whole place needs some serious renovations. In its current state, it is unacceptable as a place to stay.

Gloria, 9-night trip

2/10 Poor

Jan 5, 2025

vergüenza deben de tener de ofrecer algo en una página wet y no ser así, despues de cobrar y encontrarte una habitación marginal con cucarachas en la zona de cocina 2 discotecas justo a tu lado de una sola ventana lo único que te pueden decir es que pagues un hotel aparte en ese mismo mometos

larry, 5-night trip

2/10 Poor

Dec 31, 2024

Le déjeuner inclus des toast et du café et se trouve à 15 minutes de marche de l’hôtel. Il n’y a pas de piscine extérieure ni de place sur la plage. Nous n’avions pas de four ni de cafetière. Très peu d’ustensiles et de vaisselles avec un seul chaudron. Le bruit naturel du secteurs est acceptable, mais la boîte de nuit collée à la chambre est intolérable de minuit à 3AM. Les lits sont des lits jumeaux et non des grands lits. (Aucune couverture n’est fournies contrairement aux photos) Les matelas sont tâchés ont des ressorts brisés qui nous blesse ou occasionnent de gros trous dans les matelas. Il n’y a pas de casier ou autre emplacement pour les bagages ou vos sac-à-dos, il y a seulement des chambres qui barrent à clé. Aucun accueil, ni sécurité. Les locataires laissent la porte de l’hôtel débarrée et des gens sont même entré durant la nuit pour cognier à notre porte violemment et en criant. La toilette et la douche étaient semi-utilisables et mal entretenus. Le prix est beaucoup trop chers pour ce que l’hôtel vous offre. Je déconseille fortement aux familles, mais peu convenir aux fêtards. Seul point positif: emplacement près de la station de bus Ado et de la plage.

Lanie, 2-night trip

6/10 Good

Dec 29, 2024

Was 👍

Maria de jesus Rodriguez, 2-night trip

2/10 Poor

Dec 27, 2024

Like sleeping in the bar

The place is next to the bar that plays music until 2 am. The speaker is next to the room. We could feel the vibrations of the music. We have a child. It was impossible to sleep. At midnight we left and found a different place to stay. Not recommended unless you are out all night

Ella, 1-night trip

10/10 Exceptional

Dec 21, 2024

Muy bueno

victor, 7-night trip

4/10 Fair

Dec 20, 2024

Hay un bar a un lado y cierra a la. 3 am hasta esa hora duermes

Ugo, 1-night trip

4/10 Fair

Nov 27, 2024

No es como está en las fotos y la cama está súper dura la vdd no descansamos nada no dejaron clave de internet la vdd solo lo usamos para dormir como 5 hrs por que nuestro vuelo llegó casi de madrugada. No lo recomiendo, ahí otros en la misma quinta avenida por el mismo costo y están mucho mejor

nallely, 1-night trip

4/10 Fair

Nov 21, 2024

Entspricht nicht dem, was angeboten wurde. Das Interkontinentale Frühstück besteht aus Kaffee, Toast, Butter und Marmelade. Alles weitere muss teuer betahlt werden. Dafür musste man einen halben Kilometer in ein anderes Hotel laufen. Der Wasserdruck ist so schwach, dass das Duschen zu einer Torture wurde. Die Toiletenspühlung funtionierte nur, wenn direkt nach dem Spühlen an den Spühlkasten gehauen hat und ca 10 min wartete bis der Kasten wieder voll war. Einen Tag lang hatten wir gar kein Wasser und unsere Nachrichten an die Unterkunft wurden einfach ignoriert. Die Küchenutensilien bestehen aus 2 Teller, 2 verschiedene Gläser paar Messer, einen Topf und einem kaputten Messbecher. Toilettenpapier war Mangelware und musste erbettelt werden. Die > 500 Mbit Internet hatten vielleicht paar Kbit und war von vielen Ausfällen geprägt. Mit Kabelanschluss im TV meinte man wohl das Stromkabel, was ihn nutzlos machte. Es war zwar ein Smart TV, aber die Internetleitung reichte nicht für einen Stream aus. Der Zustand würde ich als heruntergekommen beschreiben.

Moses, 14-night trip

6/10 Good

Nov 18, 2024

No tiene alberca, no sale presión en la regadera, antro al lado

Javier, 4-night trip

4/10 Fair

Nov 16, 2024

Diana, 3-night trip

2/10 Poor

Nov 14, 2024

Scam - horrible

WORST PLACE EVER THE PLATFORM ALSO DID NOT PROVIDE ANY PROTECTION EITHER We arrived quite late from the cancun airport. The place is NOTHING like what’s advertised. We had the large/lux room with 3 beds. The place is not only rundown to the point that I would not call it habitable. The mattresses were paper thin, no pillows, no blankets , wet towels which smaller like mould. The fridge was absolutely disgusting I complained to hotels.com and to the property manager. The manager said to just check out the next day and they’d refund us. So we did. THEN they told hotels.com that they would not refund us. I tried every avenue with hotels.com and provided copy of the WRITTEN chat with the property manager on WhatsApp and even then they would not step in and refund us. We we were lied into returning the keys but also had to pay for the next 5 days. Absolutely disgusted at the lack of protection hotels.com offered. The place is absolutely gross. I provided all the photos of the place and even had photos of my daughters sleeping on the floor with wet towels. We arrived at 1 am so we had to suck it up for one night but this is a horrible place. Stay or book at your own risk!

Abraham, 6-night trip

10/10 Exceptional

Nov 12, 2024

Está por la 5 Av

Javier, 1-night trip

2/10 Poor

Nov 4, 2024

No se pudo dormir por el ruido de música, la habitación no tiene aire acondicionado

Daniel, 1-night trip

Mar Azul Suites 5ta Av

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