A beautiful space in the heart of Cuenca! I really appreciated the friendly and helpful staff.
Stephen Chi-Wing
Expedia 真實旅客評語
6/10 不錯哦
2024年4月29日
Overall hotel was good. Rooms are a bit run down and not enough towels for the party size when you book a large room. In addition there are no toiletries in the rooms.
Martha
Martha,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年3月31日
No realizan la limpieza y el arreglo de los cuartos . Desayuno continental , existe un montón de palomas
Que pueden molestar en tu descanso . Resto bien , cerca del centro . Para el precio y para dormir está bien
Juan Fernando
Juan Fernando,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年3月17日
Mikaela
Mikaela,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年3月9日
GONZALO
GONZALO,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年2月27日
This is a lovely property. The only complaint about the facilities is the towels were threadbare and fraying and the sheets thin. The location is excellent. All the historic area sites are within walking distance and there are lots of restaurants, coffee shops and pâtisseries on every block.
We booked 4 nights though unfortunately they relocated us to another NASS hotel the first night...said our room needed repair. The explanation was a bit fishy. Then there was a mix up with billing on depature because of the relocation. The front desk was apologetic and sorted things out but the relocation did put a damper on our experience.
Diana
Diana,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年2月23日
Muy recomendado algo súper colonial llamativo
KATTY
KATTY,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年2月14日
Estuvo muy bueno en todo los aspectos
Aldo
Aldo,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月14日
excelente todo me encanto
Katty Camino
Katty Camino,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月12日
Pésimo servicio, no había jabón de baño, el cuarto tenía un olor terrible, los desayunos eran hechos horas antes y calentados en microondas, las toallas húmedas. Pésimo lugar…la habitación tenía rota una ventada y se escuchaba todo los sonidos de la calle.. no volvería … no lo lo recomiendo
Juan Carlos
Juan Carlos,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年1月27日
Beautiful old mansion with enclosed courtyard, sitting rooms (Salas), fun architecture and setting right downtown. Parking across the street costs $5 overnight. Staff got up at 5 am without complaint to open the parking garage so we could pick up our guests arriving at airport. Generous breakfast and very adequate bed. Excellent restaurants nearby.
Sheryl
Sheryl,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年1月17日
Maxim
Maxim,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年1月8日
Great place in a beautiful city
Angela
Angela,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年1月5日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年1月5日
Misleading information about parking
We contacted the hotel in advance about parking, and we were told parking was free in the mornings and had a cost in the evenings. When we checked in they said they will pay the parking for the nights. At checkout they said we had to pay for all the parking. They also wanted to charge more than what the reservation said and they did not give us a proper receipt
Gonzalo
Gonzalo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年1月1日
Me encanto el servicio
Nadia Belen
Nadia Belen,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年12月31日
A little disappointing
Good location. Building was lovely with lots of areas to sit. However the staff were not particularly friendly or helpful. The door bell woke us up every morning at 7. Breakfast was poor, no fruit and fruit juice one morning and they run out of sausages and eggs another but plenty of good coffee was provided. We stayed 4 nights and our room was not cleaned once. They also charged us double the fee for parking.
Cathy
Cathy,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2023年12月16日
Karla
Karla,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年11月25日
The really friendly staff put up with my appalling Spanish. 😊
Nicholas
Nicholas,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年7月30日
Nice and comfortable place. Good buffet breakfast for the price.
Andrés
Andrés,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2015年7月3日
Hotel familiar. Muy buena ubicación. Excelente relación precio - valor.
Fidel
Hotels.com 真實旅客評語
8/10 非常好
2014年11月18日
A Nice Hotel
The Hotel Casa Del Aguila was a nice place to stay in a city I just did not care for. The front desk was helpful on arrival and throughout our three-night stay. The room was a bit tight, though comfortable enough. The internet spotty. Breakfast was good and typical of most offered at similar South American hotels of the same quality. The highlight of the hotel is its beautiful common areas which provided a very relaxing place to hang out while not in the room. The entry door of the hotel is kept locked 24 hours a day, and you must ring a bell and await an employee to open it for you. It can get a little annoying, but I suppose they felt it necessary. The Old Town's architecture was nice, but our experience there was simply spoiled by the overwhelming and unhealthy level of air pollution created by the numerous buses traveling along its streets. In sum, the Hotel Case Del Aguila was a nice, affordable place to stay in a city we just did not care for.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2014年10月8日
Excellent staff
The staff were very helpful, professional and courteous. We arrived on an early flight and were allowed to check in at 8:30a. Since we would also be leaving early on our last day, they let us have the complimentary breakfast that first day instead of the last since would be departing to early. There was no hair drier in the room but we borrowed one from the front desk as no extra cost. We got a wake-up call and they arranged a taxi for our early morning departure.
The room was quiet largely because there were very few guests, but on the second night a group of excited young Americans were hanging out in the patio and we could hear them in the early evening. Luckily they didn't continue late in to the night, so we can say that our overall experience was quiet and relaxing.
Joel
Expedia 真實旅客評語
8/10 非常好
2014年9月30日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2014年6月12日
fantastic atmosphere
very stylish, renovated in the old, 19 c. style with amazing details. Fantastic atmosphere. Very nice and helpful style. One of the best hotel in my life.