Neuchatel (QNC-Neuchatel Train Station) - 1 min walk
Neuchâtel Station - 1 min walk
Colombier Station - 10 min drive
Restaurants
Brasserie B'art - 6 min walk
Glob' - 2 min walk
Cactus - 7 min walk
Hôtel DuPeyrou - 7 min walk
La taverne neuchâteloise - 8 min walk
About this property
Hôtel Alpes & Lac
Located near a train station, Hôtel Alpes & Lac is a great choice for a stay in Neuchatel. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat.
Languages
English, French, German, Italian, Portuguese
At a glance
Hotel size
30 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (CHF 10 per day)
Onsite parking limited
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11 AM on weekends
Restaurant
Bar/lounge
Coffee shop
What to do
Hiking/biking trails nearby
Sailing nearby
Windsurfing nearby
Working away
2 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
Built in 1872
ATM/banking
Safe-deposit box at front desk
Terrace
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Sleep well
Soundproofed rooms
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Onsite venue - restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Continental breakfast is offered for an extra charge of approximately CHF 18 per person
Parking
Covered self parking costs CHF 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Also known as
Alpes Lac
Alpes Lac Neuchatel
Hôtel Alpes & Lac
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes Lac Neuchatel
Hôtel Alpes Lac
Hôtel Alpes & Lac Hotel
Hôtel Alpes & Lac Neuchatel
Hôtel Alpes & Lac Hotel Neuchatel
Frequently asked questions
Does Hôtel Alpes & Lac offer free cancellation for a full refund?
Yes, Hôtel Alpes & Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Alpes & Lac?
Sorry, pets aren't allowed.
Is parking offered on site at Hôtel Alpes & Lac?
Yes. Self parking costs CHF 10 per day. Parking spots may be limited.
What are the check-in and check-out times at Hôtel Alpes & Lac?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Hôtel Alpes & Lac?
No, this hotel doesn't have a casino, but Casino Neuchatel (5-min walk) is nearby.
What is there to do at Hôtel Alpes & Lac and nearby?
Have fun with nearby activities like hiking, sailing, and windsurfing.
Are there restaurants at or near Hôtel Alpes & Lac?
Yes, there's an onsite restaurant.
What's the area around Hôtel Alpes & Lac like?
Hôtel Alpes & Lac is in the heart of Neuchatel, a short 1-minute walk from Neuchatel (QNC-Neuchatel Train Station) and 10 minutes' walk from Lac de Neuchatel.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 1, 2024
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2024
Amazing view and great location. Perfect for our short stay. Friendly helpful staff
jessica
jessica, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 24, 2024
Roger
Roger, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Tanner
Tanner, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 17, 2023
Yassin
Yassin, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2023
Eamonn
Eamonn, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 22, 2023
Liviu
Liviu, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 21, 2023
Amy
Amy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2022
Great place to stay. Charming
Rami
Verified Expedia guest review
10/10 Exceptional
Oct 1, 2022
Lovely Small Hotel
Really nice atmosphere in this hotel and very good evening meal in the restaurant. I bet it’s lovely sitting on the outdoor terrace overlooking the lake on a sunny evening. Shame it was raining when we were there!
Carole
Carole, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2022
Beautiful views from the room and terrace and helpful staff
Rina
Rina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2022
Staff and view from the room and terrasse
Christophe
Christophe, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2022
Vivienne
Vivienne, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2022
WILLIAM
WILLIAM, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 29, 2022
Philip
Philip, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 23, 2022
Very close to the train station and the gentleman who checked us in was just great. Really helpful and friendly.
Lisa
Lisa, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 18, 2021
Nice hotel
Nice large quite basic room had a nice balcony.
Mike
Mike, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 21, 2021
Martin
Martin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 12, 2020
Comfy but a bit noisy
The room was clean, spacious and the bed super comfortable.
The only down sides were that the front desk lady was a bit rude during checkin and later on her and a cook were shouting about another colleague of theirs and I could hear it all the way up to the bedroom - not super professional. Plus I could easily hear the guests in nearby rooms.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 25, 2020
Martin Albert
Martin Albert, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Feb 23, 2020
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2019
Barbara
Barbara, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 8, 2019
Great hotel a little far out of town but made up for it by the view
John
John, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jul 24, 2019
Nice hotel by the lake
Good hotel, AC in room was a good idea!
Great view on the terrace for dinber