戈登溫德姆戴斯飯店

Friendly service at check in

Peter, 1 晚旅行, 2021年09月10日

Hotels.com 真實旅客評語

Cleanliness not up to par

The service and breakfast on site was good. However, the room was not as clean as other hotels of similar price. The drain in the shower was mostly plugged and the shower curtain had so much stain on it that you wouldn’t want to touch it!

1 晚家庭旅遊, 2021年09月08日

Hotels.com 真實旅客評語

Pick some where else

The hotel was dirty it had a mousetrap in our room. The floor looked like it hadnt veen vacuumed at all. The front office staff were ok. Not very pleasant, except the one lady who worked there she was super nice. They had a sign to wear masks inside but did nothing if you came in without one. They had a breakfast buffet that was served by a restaurant employee. It was ok the server was super helpful but overwhelmed by herself. Again no mask enforcement when i brought it up to the front desk they said they cant enforce it. My friend in the room beside us complained about her room smeling like cigarette smoke (which it did) they sent someone up to febreeze it. Which did nothing. Didnt even offer to move her to another room. Pool was fun for the kids but the hot tub was filthy. It gets really hot in the pool roo no windows open in there so very muggy. Overall wouldn't stay there again

Amber, 5 晚家庭旅遊, 2021年08月26日

Hotels.com 真實旅客評語

First night frustration

First night was tough as fridge was not usable and took till 10 pm to resolve. Result moving rooms this could have happened 2 hours earlier. This was very frustrating with two young kids. Second night and breakfast was great!

Sandra, 2 晚家庭旅遊, 2021年08月24日

Hotels.com 真實旅客評語

Nice and clean place to stay. No convience stores within walking distance. Vending machines pricey. Restaurant very good food, prices average. Would recommend staying here.

Chris, 1 晚旅行, 2021年08月12日

Hotels.com 真實旅客評語

No thank yiu

Andrew, 1 晚商務旅行, 2021年08月03日

Hotels.com 真實旅客評語

Great hotel, especially for families with kids!

Was great! All you can eat breakfasts are amazing. The swimming pool is clean and very well maintained, with cool but not cold water in the big pool and very warm but not hot water in the jacuzzi. Kids and I loved it. The kitchen in our suite had a stove, a big modern microwave, dishes and cookware, and a full-size fridge as well.

Mikhail, 3 晚家庭旅遊, 2021年07月30日

Hotels.com 真實旅客評語

Extremely helpful and polite staff. Excellent rooms. I was very impressed .

1 晚家庭旅遊, 2021年06月17日

Expedia 真實旅客評語

restaurant was good but understaffed and undersupplied, breakfast was great

1 晚浪漫之旅, 2021年06月15日

Expedia 真實旅客評語

We had high expectations for the jacuzzi suite as It appeared stunning in photos. The room itself was rennovated and perfect with a jacuzzi plus the balcony with a view. Where it fell extremely flat was the cleanliness of the room. As soon as walked in we noticed the floor was dirty. Upon checking the jacuzzi we found sludge in the jets, and unknown hair and dirt around the drain. We also found hair in our sheets, and a stain on the bottom sheet. Lots of dust in the windowsill, dirty windows and dirty handprint / greasy walls and baseboards in the bathroom. Needless to say we were upset, so we proceeded to tell the receptionist we would like it re-cleaned. We left for dinner to give him time. We returned and found the jacuzzi was in a much better and now useable state but everything else was untouched because housekeeping was not available. I gave the jacuzzi another clean just be sure it was safe to get in. Also, the next morning I went to make a coffee to find the coffee machine was also disgusting. Needles to say i did not make a coffee. With being in a pandemic we expect much higher standard of sanitation. Upon checking out the next day , we relayed our complaints to the manager. He simply told us to contact expedia for a partial refund. I would hope the manager would take responsibility into his own hands and give me the refund directly instead of leaving me to figure it out. Loved the amenities of the room but would not stay again.

1 晚浪漫之旅, 2021年06月09日

Expedia 真實旅客評語