Loved the walking paths and the natural habitat for the animals.
Wendi
8 晚浪漫之旅
8/10
Michael Thomas
4 晚旅行
10/10
Sara
7 晚旅行
6/10
It was ok. Simple maintenance issues, easy fixes, simply not a priority of this redort.
Matthew
7 晚浪漫之旅
4/10
La comida es muy mala
Edmundo
5 晚浪漫之旅
4/10
If you want a resort that is stunning and full of nature, this is a good place. But it is a complete scam in terms of activities. The only water activity that is included is snorkeling and kayaking, everything else you have to pay for and it is VERY expensive. There are a lot of hidden costs. In terms of food, it’s nothing special, and you only get to make 2 dinner reservations for your overall stay. So if you are staying for a week, you can only have dinner at a nice restaurant for 2 nights. Rest of the days, you have to eat at a buffet. This place is definitely not worth your money, and is a scam.
Harika
5 晚好友同遊
6/10
Food and drinks were not good quality. Penthouse room was below standards, had several issues with the room. LOTS of wild animals and tranquility! Staff is awesome!!
Victor
5 晚浪漫之旅
8/10
Property is great, lots of stuff to see and do. Lots of wildlife and great walks throughout the property. Only downside is they no longer offer room service. Kind of a bummer. Other than that the stay was nice.
Jedediah Strong
5 晚浪漫之旅
8/10
Bien nourriture correct
Plage dangereuse pour la baignade
alain
7 晚家庭旅遊
10/10
Tessa
7 晚旅行
10/10
The Adult only pool area and restaurant was really nice. I liked how with Expedia you could book your a la carte meals at the beginning of your stay. We had a delightful room, very quiet and well looked after by all the staff. The daily activities on site were good and the evening shows were excellent.I would have liked more a la carte restaurants opened for all three meal times, breakfast, lunch and dinner.
Josephine Anne
14 晚浪漫之旅
4/10
Food was disappointing, facility was decent. Nature was amazing.
Emile
7 晚家庭旅遊
8/10
A large resort with a lot of options. Resort staff were very friendly and helpful.
Tim
3 晚家庭旅遊
10/10
Carmen R
3 晚旅行
10/10
This property had so many amenities, we didn’t have to leave the resort! We constantly saw staff cleaning and going above and beyond with the service!
Erin Leanne
7 晚浪漫之旅
10/10
There’s lots to do as it’s a big resort! Loved that they had performers every single night, and there was always something open for food!
Aurora
8 晚浪漫之旅
10/10
The property was very nice and the staff were amazing. the only negative we really have was the beach is eroding but that is just due to the earth. Also stay off the beach after 4:00pm and before 9:00am the sand fleas are insane and leave you with little red bumps. Once again that is nature
Jason Allan
6 晚浪漫之旅
10/10
Cindy
9 晚旅行
10/10
Erwan
7 晚旅行
8/10
Lovely place
loved the senotes( clean water pools) and the wild life the food was good the restaurants were wonderful
Staff friendly
the beach was rocky but plenty of pools
We keep returning because Sandos doesn’t disappoint
Susan
5 晚家庭旅遊
8/10
Pros were the wildlife and hard working staff
Cons were the dining reservation system and having to make them at 12 midnight, getting a reservation was next to impossible.
robert
5 晚旅行
10/10
WILLIAM
10 晚旅行
4/10
This is a very difficult review because certain areas deserve 5 stars and certain areas deserve 0 stars.
Let’s start with the positive:
-Waitstaff and bartenders deserve 5 stars. They are SUPER accommodating and always were happy to see you. They make your experience amazing and I can’t compliment them enough.
- The food options were also a 5 star. So many options and so many different styles that we didn’t feel bored during our week there.
- the room is both a 5 star and a 0 star. But, for the sake of being organized, I’ll list the positives here. The Adults Only “Select Club” was the way to go. The suite had more than enough space for the two of us between the day bed, the bedroom, the lovely tub on the patio, and the oversized shower. We loved the room and already miss it!
The negative:
- our A/C was leaking from the moment we got there. It took FOUR reports across four days to finally get it fixed, after three maintenance visits. We had to use all of our towels to control the leaks from BOTH A/C units. That’s where the 0 stars comes in.
- management gets 0 stars. After informing the Concierge that my wife slipped and fell because of the leaking A/C, they made no effort to reach out. At all. They know that you signed a waiver and do not care. I am very disappointed as a property manager, myself, at their total lack of effort.
Overall - it was good for the cost. Difficult to recommend, purely because of the management and lack of care on their part.
Austin
6 晚浪漫之旅
8/10
Paul
7 晚旅行
6/10
This is a very nice property staff was very nice and there was plenty of stuff to do. The only things I didn’t like was they played Christmas music the whole trip and the gym was out dated equipment.