To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Short shuttle from the airport. Good central location for withdrawing foreign funds and street shopping for gifts and snacks. Very kind and hospitable staff and the made to order breakfast is lovely. Their egg biriyani is REALLY good!
真實旅客
2 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2018年12月27日
Don't choose this hotel if travelling with family.
Standard rooms are in very bad shape. I booked standard room looking at the photo on website but then I have to change room to executive delux by paying Rs. 823+taxes per night. The blinds of the executive delux room were not working and hence all 4 days we were staying in artificial lights. Breakfast is free but the options are 2 to 3 only and they are same all days.
Hari
Hari,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2018年8月14日
Sagar
Sagar,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2018年2月12日
Georgi
Georgi,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2018年1月29日
Decent 3 Star Hotel.
Decent 3 star hotel.
Staff were friendly and helpful. The hotel was quite clean and the room was large enough for a 4 night stay.
The main problem was the water pressure. My room was on the 3rd floor. There was hardly any water coming out of the fixed shower spout. So, I had to fill the bucket and shower Indian style during my stay. You also need to take your own toilet paper.
The kitchen was closed as work was being done. So, they ordered food from outside. The breakfast was quite nice.
The hotel is about 20 mins from the airport, if there is no traffic. Did not go to the city, so I can't tell you what's involved there.
Check in and check out was a breeze and quite smooth.
Hotels in Mumbai are overpriced, and the Golden Swan is no different. I would stay here again if could get it at a decent rate.
Franclino
Franclino,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2017年6月20日
Ok, Can Do
Breakfast 1st day was cold, and some component came after eating. 2nd Day ok.
Hot water and pressure pump appears not on always.
Jayaram
Jayaram,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2017年3月28日
Noisy
Hotel is good but area is noisy too
Shaileshbhai
Hotels.com 真實旅客評語
6/10 不錯哦
2017年1月7日
Clean Hotel
Checked in around 9 PM and was told that my room was not ready. I got dumped in a smoking room. It stank and I could barely sleep. The female receptionist was most unhelpful and lied about room availability, etc. Fortunately, another receptionist named Ahmed was very helpful and did his best to help. After complaining for 3 days, I was moved into another room on the 3rd Floor. This room was fairly comfy, clean and modern.
Bathroom and toilet was small, but clean and OK. Water pressure was a problem quite often, but used the bucket Indian style when I had to.
Breakfast served in the room. Not sure about the choices, cos I just ate eggs every morning. Had room service deliver lunch once. Food was OK and reasonable.
Also included was a free pickup and drop off service to the airport.
I would stay in the hotel again, cos it was a good experience once the room problems were sorted out.
I would say it was a fairly decent 3 star place .... if one stayed in the modernized 3rd floor rooms.
I was in Room 302.
Franclino
Hotels.com 真實旅客評語
8/10 非常好
2016年12月25日
Séjour 1 nuit avant de prendre l avion. Hotel correct, plutôt propre
Quartier moyen.
Personnel sympa.
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2016年12月25日
真實旅客
Hotels.com 真實旅客評語
6/10 不錯哦
2016年12月10日
Traditional Indian Hotel
The booking included an airport drop. As we did not need it, we were offered airport pick up, and it was really helpful after our flight from Colombo to Mumbai in mid night.
The staff looked traditional, no smile on face at all. Room was smaller than we expected. Bathroom looked clean but very small, there were no bad smells. Sleep quality was good, no disturbances.
Ok to stay for 1 or 2 night, close to airport and its a plus point.
真實旅客
Expedia 真實旅客評語
2/10 不太好
2016年8月8日
Goke
Hotels.com 真實旅客評語
8/10 非常好
2016年8月1日
krishna
Hotels.com 真實旅客評語
8/10 非常好
2016年7月5日
Arjun
Hotels.com 真實旅客評語
6/10 不錯哦
2016年2月17日
Clean room, mosquitos, Wifi not working
Santhanakrishnan
Hotels.com 真實旅客評語
8/10 非常好
2016年2月8日
Rohit
Hotels.com 真實旅客評語
6/10 不錯哦
2015年9月20日
Adequado para dormir e tomar banho. Internet intermitente.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2015年8月25日
A good airport option
Located at Santa Cruz, this is convenient for the airport and the free shuttle to and from there is very welcome. Proximity to the station is also good for access to south Mumbai. Breakfast served in the room is adequate. Rooms are smallish but quite well maintained and with some attempt at being stylish. Staff are friendly and not judgemental. A good option for passing through.
Craig
Hotels.com 真實旅客評語
8/10 非常好
2015年7月9日
Misleading
Very dated 1970 concrete building but lovely n modern inside, staff were so helpful, go back again.
Neil
Hotels.com 真實旅客評語
2/10 不太好
2015年5月8日
真實旅客
Hotels.com 真實旅客評語
4/10 一般般
2015年5月7日
Downgraded room
Hotel overbooked n tried to push me off to some unknown hotel which I refused to accept. Gave me a matchbox sized room with very noisy aircon and wouldn't even go out of his way to buy me a beer for the mess he inflicted on me. Am there again tonight, so see if he meets his promise of the room I actually booked, otherwise it's a serious complaint re misspelling to Hotels.com
Neil
Hotels.com 真實旅客評語
6/10 不錯哦
2015年5月4日
Budget hotel good only for short stay
Food was not good at all. Not recommended for foodies.
Ravi
Hotels.com 真實旅客評語
8/10 非常好
2015年3月1日
Sauberes Zimmer in Flughafennähe
Wer einen Abflug von Mumbai plant ist hier gut aufgehoben. Wir hatten 2 Nächte hier und der Service war super. Am Abreise Tag fuhr man uns zum Flughafen.
Das Zimmer war ausreichend, mit genügend Sitz- und Stellmöglichkeiten, Klimaanlage, Fehrnsehn. Die Mitarbeiter waren freundlich und sehr hilfsbereit. Essen bekam man aufs Zimmer. Die S-Bahnhaltestelle war auch gleich in der nähe. Rauchen war auf unserem Zimmer erlaubt.