Had reservation. Hotel overbooked and couldn’t give us room type booked. New room didn’t have towels. Mgr said they didn’t have any and no blankets for the rollaway bed we got stuck with.
Guests a few doors down entered their room and someone else’s luggage was there!
Would not recommend this hotel
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月16日
Jw
Jw,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Clean and comfortable. I arrived at 3am but there was one parking spot left for me.
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月15日
Disgusting property
This is a disgusting hotel! The shower is absolutely gross and full of other people’s pubic hair. The condition was reported at check in but I was not offered another room. Then I asked for someone to clean it and was told housekeeping would be doing it first thing in the morning. It is almost 10:30am and no one has cleaned the shower. There are still other people’s pubic hair in the shower in a room for which I paid $150 for one night.
So this morning I sat in Sweaty clothes after a morning workout for 30 minutes waiting for someone to clean the shower and remove other people’s pubic hair. When the housekeeper came she asked where was the hair, and I had to show her pictures of all the dirt and hair because apparently they don’t see dirt although they’re housekeeping. The shower was finally cleaned and I was able to bathe. Then as I was drying off someone knocked on the door saying it was time to check out. Not only did I have to wait for the shower to be cleaned then I was rushed to get out.
The manager told me to call hotels.com to handle compensating me for paying $150 for a room with a disgusting shower. Of course you can’t call hotels.com and so I’m stuck paying for a nasty dirty room. The health department needs to shut this hotel down for unhealthy deplorable conditions at $150.
Madelyn
Madelyn,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
Cozy Stay
My stay was very quiet and peaceful. My only grip is had to pay for a buffet style breakfast that wasn't worth it at all.
Meghan
Meghan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Renee
Renee,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月23日
Veronika
Veronika,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月20日
Henry
Henry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Airport Hotel Stay
Overnight airport hotel stay. Shuttle every 30 minutes. Small restaurant. Spacious room. Overall good experience
Karl
Karl,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月13日
Marla
Marla,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
The beds were incredibly comfortable.
Amber
Amber,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
Points should be easier
Wasn’t able to use veteran rates due to booking through Hotels.com
Also wasn’t able to use IHG points until cancellation and rebooking for one last night stay.
Kenardo
Kenardo,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月20日
Customer No-service
I have never been treated as poorly by a hotel than tge ones you iffer as well as your own customer no-service. I am finally y finished using yours servicex
Gresham
Gresham,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Good price for quality hotel this location
Madeline
Madeline,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Quickie
Quick stay near the airport. This was my 2nd time staying at Hotel Indigo. Quick & easy drive to Atlanta’s airport.
vincent
vincent,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Clean, comfortable, near to airports!
Had to overnight in Atlanta and the hotel showed as being less than a mile from the airport. We learned that the distances shown for all hotels are as the crow flies, so a much longer road trip. The taxi fare was $35 to the hotel and uber fare back to the airport was $47. High maybe because Thanksgiving weekend! Hotel was great! Clean, comfortable bed, not too much noise considering it was so near to the airport! Recommended!
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月27日
ATL
Fabulous room, comfortable bed and very clean.
Frederick
Frederick,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Brad at the front desk was great as were the other employees that helped me during our stay
James
James,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
The dinner at their bar and restaurant was surprisingly excellent. The pretzel bites and the fries were some of the best I’ve ever had
Megan
Megan,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月20日
The cleaning staff is rude! You should not come to my door at 9am if check-out is 12noon. Don’t ask me if I plan to check-out and what time am I leaving. Coming to my door every hour only pissed me off even more. The hotel deposit is $150 when my room was only $100 after taxes…why is the deposit more than the cost of the room? Other properties in the same area only charge a $25 or $50 deposit. I spend about $1200 monthly on hotels in Atlanta and this is my first and last time at Indigo.