Located near a train station, Hôtel des Arcades is a great choice for a stay in Rouen. Public transportation is close by: Palais de Justice Tram Station is just 4 minutes by foot.
Reviews
5.85.8 out of 10
Popular amenities
Non-smoking
Free WiFi
Main amenities (4)
Daily housekeeping
Room service
Free newspapers in the lobby
Luggage storage
Feel at home (6)
Free cribs/infant beds
Private bathroom
Daily housekeeping
Blackout drapes/curtains
Soundproofed rooms
Free toiletries
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Triple Room
Standard Triple Room
Highlights
Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Sleeps 3
1 Queen Bed and 1 Twin Bed
View all photos for Standard Single Room
Standard Single Room
Highlights
Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Sleeps 1
1 Twin Bed
View all photos for Standard Double Room
Standard Double Room
Highlights
Balcony
Soundproofed
Individually furnished
Free cribs/infant beds
Blackout drapes/curtains
Private bathroom
Bidet
Hair dryer
Sleeps 3
1 Double Bed
View all photos for Standard Twin Room, 2 Twin Beds
Located near a train station, Hôtel des Arcades is a great choice for a stay in Rouen. Public transportation is close by: Palais de Justice Tram Station is just 4 minutes by foot.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
17 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open Monday - Saturday (2:30 PM - 10:30 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's reception closes at 9 PM. Guests planning to arrive after 9 PM must contact this property in advance to arrange check-in. This property allows no check-in after 10 PM.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Offsite parking nearby (EUR 6.00 per day)
Other information
Smoke-free property
No alcohol allowed onsite
Property amenities
Food and drink
Room service
Services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Accessibility
Upper floors accessible by stairs only
Room amenities
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Balcony
Individually furnished
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.
Children & extra beds
Rollaway beds are available for EUR 10.0 per night
Parking
Parking is available nearby and costs EUR 6.00 per day
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
des Arcades Rouen
Hôtel des Arcades
Hôtel des Arcades Rouen
Hôtel Arcades Rouen
Arcades Rouen
Hôtel des Arcades Hotel
Hôtel des Arcades Rouen
Hôtel des Arcades Hotel Rouen
Frequently asked questions
Does Hôtel des Arcades offer free cancellation for a full refund?
Yes, Hôtel des Arcades does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel des Arcades?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hôtel des Arcades?
Check-in start time: 2:30 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM.
Does Hôtel des Arcades have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hôtel des Arcades like?
Hôtel des Arcades is a short 4-minute walk from Palais de Justice Tram Station and 2 minutes' walk from Rouen Cathedral.
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Hôtel des Arcades Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.2/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
5.6/10
Eco-friendliness
Reviews
2/10 Poor
Aug 5, 2022
Disastrous
We arrived at the hotel hot and tired. to find it was closed. We had no prior warning, only a notice on the door giving a telephone number. We called this number and were diverted to another hotel, the Beausejour, ten minutes walk away. The room here was shabby with no wifi and no breakfast available.
Janet
Janet, 1-night trip
2/10 Poor
Sep 9, 2022
Quand nous sommes arrivés l hôtel était fermé avec un mot nous demandant d appeler un numéro d autre hôtel (hôtel beau séjour à la gare). Hôtel horrible aucune propreté et délabré. L hôtel des arcades je pense est définitivement fermé et donc ne devrait être plus en vente sur votre site. Nous sommes très déçue et je pense que vous ne vérifier pas les hôtels c est dommage. Une vraie arnaque
Jenny
Jenny, 1-night trip
2/10 Poor
Aug 3, 2022
Hôtel fermé, séjour ratée, compte débité, pv suite à un nouvel itinéraire car route fermée pour travaux pour y accéder alors que je venais de loin pour découvrir rouen et au niveau du service téléphonique aucun retour.
Tout simplement tres déçue
Verified traveler
2-night trip
4/10 Fair
Jul 7, 2022
Faouzi
Faouzi, 1-night trip
8/10 Very good
Jul 3, 2022
J M
J M, 1-night trip
8/10 Very good
Jul 2, 2022
l'hotel si trova nella zona pedonale ed è centralissimo. Vicino c'è la via dei ristorantini e bar. ottimo per visitare la città e usufruire quando necessario un po di relax per poi proseguire la visita. E' un hotel di caterogia economica per cui non si devono avere troppe pretese.
PAOLO
PAOLO, 1-night trip
10/10 Exceptional
Jun 17, 2022
SAMUEL
SAMUEL, 1-night trip
8/10 Very good
Jun 10, 2022
Cleab comfortable rooms. Centrally located. Easily reach most important sites on foot within minutes. Plenty of restaurants near by.
Zvi
Zvi, 2-night trip
8/10 Very good
Jun 10, 2022
Der Ausblick auf die Kathedrale war toll. Hotel direkt in der fussgängerzone.
Siegfried
Siegfried, 2-night trip
6/10 Good
May 30, 2022
Pas cher mais
Pas cher mais il faut accepté que la chambre soit un peu decevante.
On etait au 1er étage donc:
Vous entendrez le telephone sonné
Les clients qui font du va et viens avec leur discussion.
L'eau, elle tarde a chauffer donc faut anticiper avec un bébé, pas facile.
Sans ascenseur toujours pas facile.
Mais ça n'empêche qu'on a passé un agréable week-end surtour que le personnel est a l'écoute.
Choisissez en connaissance de cause.
Verified traveler
3-night trip
2/10 Poor
Sep 23, 2020
Fuyez !
Ma réservation a été déplacée, sans aucune raison expliquée, dans un hôtel miteux du coté de la gare. Chambre en RDC donnant sur la route donc avec le bruit des passants et des voitures auquel s'ajoute le bruit de la réception de l'hôtel juste à coté. Propreté limite, linge de lit qui sent le renfermé, douche bouchée... À éviter...
Michael
Michael, 1-night trip
6/10 Good
Mar 5, 2020
Julie
Julie, 1-night trip
10/10 Exceptional
Mar 4, 2020
Verified traveler
1-night trip
4/10 Fair
Nov 14, 2019
Pas de chauffage dans la chambre, et un prix trop cher pour une nuit glaciale.
Anonyme
Anonyme, 1-night trip
4/10 Fair
Oct 17, 2019
There was no-one there when we got there- I had to call the number- and she came in a few minutes. We left our bags there for a few hours before check in and were told they would be safe in a locked room that was only used for the 7-9 am breakfast. When we returned there were 3 people in the room with our bags. It was noisy, lots of stairs. The bathroom was clean, but it was all very old and dilapidated. There was a code for the outer door at night, but it wasn't locked
Verified traveler
1-night trip
8/10 Very good
Oct 1, 2019
Verified traveler
4-night trip
8/10 Very good
Sep 1, 2019
L'environnement de l'hôtel est plaisant mais le centre est très bruillant et le statioonement est difficile. A part ça, excellent rapport qualité-prix.
Jean-François
Jean-François, 3-night trip
8/10 Very good
Aug 26, 2019
Sandrine
Sandrine, 1-night trip
8/10 Very good
Aug 12, 2019
roland
roland, 1-night trip
6/10 Good
Aug 5, 2019
The first night was uneventful except for the anticipated noise in the street.
However on the second evening I noticed the Bed creaking. I reported it to the Management. They were able to switch me on a busy Saturday night.
They did not require any Insurance Forns to be filled out.
Verified traveler
2-night trip
4/10 Fair
Jul 8, 2019
Déçue
L'hôtel est très bruyant, j'entendais les discussions dans le couloir ainsi que celles de l'extérieur ...
SANA
SANA, 1-night trip
4/10 Fair
Jun 30, 2019
Pleasant receptionist and excellent location, but many things didn't work: wifi, tv, hot water There were practically no fresh linens --no washcloths, no hand towels, only 2 bath towels, one of which was crumpled in a heap and one of which smelled mildewed! Worst of all our room gave us numerous bites from bedbugs! Can't recommend this place unless the management clears up quite a few problems.
Verified traveler
3-night trip
10/10 Exceptional
Jun 27, 2019
Formidable
C'était un séjour que je le refait une autre fois, je la recommande.