C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
What's nearby
Playa de Palma - 9 min walk
El Arenal Beach - 17 min walk
Aqualand El Arenal - 5 min drive
Palma Aquarium - 5 min drive
Platja de Can Pastilla - 12 min drive
Getting around
Palma de Mallorca Airport (PMI) - 13 min drive
Palma de Mallorca Son Fuster Station - 18 min drive
Marratxi Poligon Station - 19 min drive
Marratxi Pont d Inca Nou Station - 20 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Megapark - 10 min walk
Bierkönig - 12 min walk
Levita Cafe - 9 min walk
Bamboleo - 12 min walk
Balneario 6 - 13 min walk
About this property
Grupotel Playa de Palma Suites & Spa
Located just 4.8 mi (7.7 km) from the airport, Grupotel Playa de Palma Suites & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or body treatments. Other highlights at this eco-certified hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.
Languages
Catalan, English, German, Spanish
At a glance
Hotel size
133 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 10 per day)
Electric vehicle charging point on site
Onsite parking includes off-street options
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Mini golf
What to do
Tennis lessons
Fitness classes
Pilates classes
Volleyball
Mini golf
Bicycle tour information
Bike shuttle
Beach nearby
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Sailing nearby
Scuba diving nearby
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Bike shop
Bike repair services
Bike shuttle
Electric bike charging stations
Bike cleaning
Bike storage
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 2004
Safe-deposit box at front desk
Terrace
Television in common areas
Piano
24-hour fitness center
An outdoor pool
An indoor pool
Bicycle parking
Full-service spa
Spa tub
4 outdoor tennis courts
Sauna
Steam room
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool access ramp on site
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Airport shuttle service is offered for an extra charge of EUR 25 per person
Area shuttle service is offered for an extra charge
Parking
Self parking costs EUR 10 per day
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856
Also known as
Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca
Frequently asked questions
Does Grupotel Playa de Palma Suites & Spa offer free cancellation for a full refund?
Yes, Grupotel Playa de Palma Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Playa de Palma Suites & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grupotel Playa de Palma Suites & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Playa de Palma Suites & Spa?
Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Grupotel Playa de Palma Suites & Spa?
Yes, an airport shuttle is available. The charge is EUR 25 per person.
What are the check-in and check-out times at Grupotel Playa de Palma Suites & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grupotel Playa de Palma Suites & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.
What is there to do at Grupotel Playa de Palma Suites & Spa and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grupotel Playa de Palma Suites & Spa also has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Grupotel Playa de Palma Suites & Spa?
Yes, there's an onsite restaurant.
Does Grupotel Playa de Palma Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Playa de Palma Suites & Spa like?
Grupotel Playa de Palma Suites & Spa is a short 17-minute walk from El Arenal Beach and 9 minutes' walk from Playa de Palma.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
Nov 2, 2024
Gaynor
Gaynor, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.
Jonathan
Jonathan, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2024
Great pools and spa, and we really enjoyed the roof bar.
Richard
Richard, 7-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2024
Paula
Paula, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 11, 2024
Excellent
Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.
Danka
Danka, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 6, 2024
Very clean and quiet rooms.Wil definitely come back...
Sebastian
Sebastian, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 5, 2024
Phil
Phil, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Fab
Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful.
The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there.
Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.
Rachel
Rachel, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Great hotel
JP
JP, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!
Edwin
Edwin, 5-night trip with friends
Verified Expedia guest review
8/10 Very Good
Aug 26, 2024
John
John, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 23, 2024
Excellent all around
Angelina M
Angelina M, 3-night romance trip
Verified CheapTickets guest review
6/10 Good
Aug 17, 2024
Francesca
Francesca, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 15, 2024
Angelo
Angelo, 4-night trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
Ioan
Ioan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend
Louis
Louis, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Deanna
Deanna, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 6, 2024
Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.
Nicholas Philip
Nicholas Philip, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Beautiful and clean. Short walk to beach.
Maria
Maria, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
All of the above
Michael alan
Michael alan, 14-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 28, 2024
Very lovely place , and the stuff helpful the food it s not so good but per total vey good
Pavel
Pavel, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 26, 2024
Claire
Claire, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 25, 2024
Great
Hitch with check in a tiik 45 mins to get sorted also spa pool closed for 4 daya
C
C, 9-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 24, 2024
Thomas
Thomas, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jul 24, 2024
The hotel in a nice location minutes walk from the beach and multiple restaurants. The hotel has nice facilities. Great breakfast and dinner options, I did half board. The issue I had was there was large moulding my bathroom and I asked to move rooms as I am asthmatic and it can cause serious issues, they said no and call maintenance who was shocked and let a gasp out and then proceeded to just paint over it. The air conditioning wasn’t working in my room and I had to get the reception to get it fixed again. A middle age, European server who wore glasses was so rude, she asked for what drink I wanted and as she could understand I had to repeat it the best I could so she could grasp what I was asking for, she then when over to another sever to talk poorly about me within earshot. Apart from there unfortunate event it was a good stay. I wound not come back to recommend unfortunately.