Grupotel Playa de Palma Suites & Spa

4.0 star property
Family-friendly hotel with spa, near El Arenal Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grupotel Playa de Palma Suites & Spa

Sauna, steam room, Turkish bath, body treatments, hot stone massages
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
View from room
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • Parking available
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • 4 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Children's pool
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 18 of 18 rooms

Suite, Balcony, Pool View (2 Adults and 1 Child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Private Pool (Single Use)

Highlights

Balcony
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite Promo (2 Adults)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Balcony

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite Promo (1 Adult)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Junior Suite, Balcony (Single Use)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Grand Suite Prestige (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (2 adults + 1 child)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Junior Suite, Private Pool (2 adults)

Highlights

Balcony
Private pool
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite Prestige (2 adults)

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Suite, Balcony (Single Use)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony, Pool View (Single Use)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Pool View (Single Use)

Highlights

Balcony or patio
Separate sitting area
Private pool
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
  • 431 sq ft
  • Sleeps 1
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite, Balcony, Pool View

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, Pool View (Single use)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Down duvet
Hair dryer
  • 344 sq ft
  • Sleeps 1
  • 2 Twin Beds

Suite, Balcony, Pool View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Junior Suite Prestige, Pool View (2 adults)

Highlights

Balcony
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Down duvet
Hair dryer
Bathrobes
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 9 min walk
  • El Arenal Beach - 17 min walk
  • Aqualand El Arenal - 5 min drive
  • Palma Aquarium - 5 min drive
  • Platja de Can Pastilla - 12 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 13 min drive
  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Marratxi Poligon Station - 19 min drive
  • Marratxi Pont d Inca Nou Station - 20 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Megapark - ‬10 min walk
  • ‪Bierkönig - ‬12 min walk
  • ‪Levita Cafe - ‬9 min walk
  • ‪Bamboleo - ‬12 min walk
  • ‪Balneario 6 - ‬13 min walk

About this property

Grupotel Playa de Palma Suites & Spa

Located just 4.8 mi (7.7 km) from the airport, Grupotel Playa de Palma Suites & Spa offers a shuttle (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, facials, or body treatments. Other highlights at this eco-certified hotel include an indoor pool, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

Catalan, English, German, Spanish

At a glance

Hotel size

  • 133 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 10 per day)
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf

What to do

  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Volleyball
  • Mini golf
  • Bicycle tour information
  • Bike shuttle
  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Bike shop
  • Bike repair services
  • Bike shuttle
  • Electric bike charging stations
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 2004
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Spa tub
  • 4 outdoor tennis courts
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Grupotel Playa de Palma Suites & Spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
  • Airport shuttle service is offered for an extra charge of EUR 25 per person
  • Area shuttle service is offered for an extra charge

Parking

  • Self parking costs EUR 10 per day

Pool, spa, & gym (if applicable)

  • Children under 17 years old are not allowed in the spa without adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856

Also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Playa de Palma Suites & Spa offer free cancellation for a full refund?
Yes, Grupotel Playa de Palma Suites & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grupotel Playa de Palma Suites & Spa?
Yes, there's an indoor pool, an outdoor pool, and a children's pool.
Are pets allowed at Grupotel Playa de Palma Suites & Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grupotel Playa de Palma Suites & Spa?
Yes. Self parking costs EUR 10 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Grupotel Playa de Palma Suites & Spa?
Yes, an airport shuttle is available. The charge is EUR 25 per person.
What are the check-in and check-out times at Grupotel Playa de Palma Suites & Spa?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Grupotel Playa de Palma Suites & Spa?
No, this hotel doesn't have a casino, but Mallorca Casino (15-min drive) is nearby.
What is there to do at Grupotel Playa de Palma Suites & Spa and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Indulge in a treatment at the spa and soothe your senses in the spa tub. Grupotel Playa de Palma Suites & Spa also has an outdoor pool and a 24-hour fitness center, as well as a sauna.
Are there restaurants at or near Grupotel Playa de Palma Suites & Spa?
Yes, there's an onsite restaurant.
Does Grupotel Playa de Palma Suites & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grupotel Playa de Palma Suites & Spa like?
Grupotel Playa de Palma Suites & Spa is a short 17-minute walk from El Arenal Beach and 9 minutes' walk from Playa de Palma.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Good

Gaynor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel a little walk away from the strip. Pools and spa are great. Breakfast was lovely.
Jonathan, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Great pools and spa, and we really enjoyed the roof bar.
Richard, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Paula, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Nice and peaceful place to stay. Well maintained hotel, spacious rooms, terrace. Great cleaning standards.
Danka, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and quiet rooms.Wil definitely come back...
Sebastian, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Phil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab
Such a fabulous start at this hotel, all staff without fail are there to help, breakfast is amazing a d the spa wonderful. The seafront wasn’t for us but there are some fabulous typical Spanish restaurants in walking distance and the hotel itself has a fabulous skybar restaurant whereby we paid €26 to eat there. Whilst the promenade was not our gig, we would definitely return to this hotel without hesitation.
Rachel, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
JP, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Overall a great stay. Room was better than I expected, great value for the money. Fantastic facilities especially the large pools. Good food. Some staff are pleasant, however some let it down. Not sure if it’s because we didn’t speak any German at all. But some staff unfortunately came across as a bit rude and not pleasant to talk to. A few times this occurred at breakfast or dinner it felt almost as if they didn’t want to be there and didn’t want to serve us and quite frankly missing the basics of customer service such simply saying “Hello” and ensuring we feel welcome. A part from that everything else was great and I would return!!
Edwin, 5-night trip with friends
Verified Expedia guest review

8/10 Very Good

John, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent all around
Angelina M, 3-night romance trip
Verified CheapTickets guest review

6/10 Good

Francesca, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Angelo, 4-night trip
Verified Expedia guest review

8/10 Very Good

Ioan, 5-night trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed my stay. The room was spacious, had a great balcony, great beds and a great bathroom/ shower. Not only that, but the pools were the right temperature, the gym was in good condition and the breakfasts had a variety of options. Will recommend
Louis, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Deanna, 3-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel, facilities are fantastic with a choice of pools. Excellent spa too. Staff are brilliant, every one of them helpful and friendly. We only had breakfast but that was amazing, a great choice of food. My only negative is a lack of restaurants and shops close to the hotel, that said, you have the beach and the cheap shops down there. We got a taxi into and back from Palma most nights.
Nicholas Philip, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful and clean. Short walk to beach.
Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

All of the above
Michael alan, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Very lovely place , and the stuff helpful the food it s not so good but per total vey good
Pavel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Claire, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Hitch with check in a tiik 45 mins to get sorted also spa pool closed for 4 daya
C, 9-night trip
Verified Hotels.com guest review

2/10 Poor

Thomas, 4-night trip
Verified Hotels.com guest review

6/10 Good

The hotel in a nice location minutes walk from the beach and multiple restaurants. The hotel has nice facilities. Great breakfast and dinner options, I did half board. The issue I had was there was large moulding my bathroom and I asked to move rooms as I am asthmatic and it can cause serious issues, they said no and call maintenance who was shocked and let a gasp out and then proceeded to just paint over it. The air conditioning wasn’t working in my room and I had to get the reception to get it fixed again. A middle age, European server who wore glasses was so rude, she asked for what drink I wanted and as she could understand I had to repeat it the best I could so she could grasp what I was asking for, she then when over to another sever to talk poorly about me within earshot. Apart from there unfortunate event it was a good stay. I wound not come back to recommend unfortunately.
Christine, 3-night trip
Verified Expedia guest review