The service from all staff was excellent, particularly Paula
MANUEL
MANUEL,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月2日
The Robertson Hotel provides a unique experience of how a hotel visit would have been in the early 20th century. It includes creature comforts we expect today. Our breakfast was delicious. We regret we did not stay longer in order to really relax. The building and the gardens are amazing.
Annette
Annette,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月29日
The Stay was good , parking was okay , the shower was very very hot and took a bit to adjust as taps were quite sensitive. Bed was a bit uncomfortable. Room was clean and tidy, bathroom was lovely in our queen room. Bar area was nice, really like the fireplaces. Staff were lovely and helpful. A big old Hotel with charm.
Lucy
Lucy,1 晚浪漫之旅
Wotif 真實旅客評語
8/10 非常好
2024年8月4日
Beautiful heritage hotel with stunning interior and great ambience located on beautiful grounds with forests, animals and gardens. Perfect for nice quiet getaways
Anvara
Anvara,1 晚旅行
Wotif 真實旅客評語
8/10 非常好
2024年7月28日
Maureen
Maureen,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年7月21日
No food service in the evening for guests staying for the night after Xmas in July lunch. No notice was given relating to this so it was most inconvenient and very disappointing
Barry
Barry,1 晚家庭旅遊
Lastminute 真實旅客評語
8/10 非常好
2024年7月21日
Rooms clean. Food was great at night and breakfast would have been fantastic if there had been a plate warmer. Food was stone cold by the time we got to our table but the food itself was great 👍
Gill
Gill,1 晚好友同遊
Wotif 真實旅客評語
10/10 好極了
2024年7月12日
Fantastic and well run Xmas in July event, including a bagpiper and Santa, the friendliest of staff. Rooms are a little tired but very clean with comfortable beds. Would highly recommend.
Victoria
Victoria,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
The old world charm and comfort of rooms and the cozy fireplaces and nooks to drink and chat and dine.
Daniela
Daniela,4 晚家庭旅遊
Wotif 真實旅客評語
8/10 非常好
2024年7月8日
Michelle
Michelle,1 晚旅行
Wotif 真實旅客評語
2/10 不太好
2024年6月30日
Our initial room had no toilet or bathroom then the second room was tiny had no storage whatsoever, not a single drawer or cupboard! Nowhere to put toiletries in the bathroom and the cold water supply so impossible to have a shower. Also no lift so moving luggage up 3 floors was very hard.
Teni
Teni,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月27日
Very friendly staff
Mathew
Mathew,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月25日
Everything is unique about this property, truly like stepping back in time. Best spot is sitting in front of the fire & the staff are exceptional especially front desk
Melissa
Melissa,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月10日
We had a nice stay, fun venue and room was very nice. Only thing we would improve would be the shared bathrooms. The ladies bathroom had three toilets with two of them out of order and the third not flushing properly. This was on the weekend of 8-10th of June 24.
Emily
Emily,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月20日
Stunning place to stay. So peaceful, so clean, so stylish. We loved sitting by the fire in the evening. Staff very helpful
Madeline
Madeline,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年4月15日
Grand Old Historical Dame
Loved the historical hotel, with the fireplaces and decorative touches. Spacious room just a shame no where to store clothes.
Alex
Alex,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年4月12日
didnt like shower it was leaking
charles
charles,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年4月5日
Belinda
Belinda,2 晚旅行
Lastminute 真實旅客評語
6/10 不錯哦
2024年4月1日
Lack of cold water pressure for shower and bed mattress need updating
chris
chris,2 晚浪漫之旅
Wotif 真實旅客評語
10/10 好極了
2024年3月31日
great hotel in the old traditional sense
Brian
Brian,1 晚浪漫之旅
Lastminute 真實旅客評語
8/10 非常好
2024年3月30日
SUNJOO
SUNJOO,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年3月30日
Lorena
Lorena,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月17日
Is was a historice place
Kevin
Kevin,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2024年3月15日
The property is old. The common areas have been updated and are lovely, but the bedroom and bathrooms need some TLC. The beds are not great at all, saggging badly. And wooden bed head not secured to the bed so bang against the wall at the slightest movement.
GRACE
GRACE,1 晚旅行
Wotif 真實旅客評語
10/10 好極了
2024年3月12日
The historical charm and beauty is one thing but so is the incredible service by the front desk staff. Both (gentleman on Saturday & lady on Sunday) were incredibly helpful & welcoming in a warm way and we left feeling so grateful for the overall experience! There is nothing to fault with this property we absolutely adored our stay and will be back time and time again. What a beautiful building, grounds, service & town so happy we found this gem!