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Mstay Hyde Park Hotel

3.0 star property
Edwardian hotel within easy reach of Hyde Park

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In the heart of London, Mstay Hyde Park Hotel offers a warm welcome with dry cleaning and laundry services. Stay connected with in-room WiFi, then enjoy coffee or tea in the lobby while planning your day near Kensington Palace and Gardens.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Non-smoking
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Similar properties

Exterior
Craven Hill Gardens
  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Non-smoking
8.6 out of 10, Excellent, 266 reviews
Craven Hill Gardens
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About the neighborhood

Map
104 Queensway, Bayswater, 106-110, London, ENG, W2 3RR

What's nearby

  • Queensway - 1 min walk - 0.1 km
  • Westbourne Grove - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Hyde Park - 12 min walk - 1.0 km
  • Kensington Palace - 12 min walk - 1.1 km

Getting around

  • Heathrow Airport (LHR) - 45 min drive
  • London City Airport (LCY) - 65 min drive
  • Luton Airport (LTN) - 71 min drive
  • Gatwick Airport (LGW) - 99 min drive
  • Stansted Airport (STN) - 106 min drive
  • London (SEN-Southend) - 114 min drive
  • London (QQP-Paddington Train Station) - 14 min walk
  • London Paddington Station - 14 min walk
  • Marylebone Station - 29 min walk
  • Bayswater Underground Station - 2 min walk
  • Queensway Underground Station - 4 min walk
  • Royal Oak Underground Station - 9 min walk

Restaurants

  • ‪Prince Alfred - ‬1 min walk
  • ‪Bayswater Arms - ‬1 min walk
  • ‪Bella Italia - ‬1 min walk
  • ‪Gold Mine - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Mstay Hyde Park Hotel

Mstay Hyde Park Hotel puts you in a great location, within a 15-minute walk of Kensington Gardens and Kensington Palace. This Edwardian hotel is also just a 5-minute drive from Hyde Park and Marble Arch. The property is just a short walk to public transportation: Bayswater Underground Station is steps away and Queensway Underground Station is 4 minutes.

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1992
  • Safe-deposit box at front desk
  • Edwardian architecture

Room amenities

Be entertained

  • 19-inch LCD TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: GBP 50 per stay

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Barclaycard
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hyde Park Royal
Hyde Park Royal Hotel
Royal Hotel Hyde Park
Royal Hyde
Royal Hyde Hotel
Royal Hyde Park
MStay Hyde Park Hotel London
MStay Hyde Park London
Royal Hyde Park London
Royal Hyde Park Hotel London, England
MStay Hyde Park
MStay Hyde Park Hotel London England
NOX HOTELS Hyde Park
Mstay Hyde Park Hotel Hotel
Mstay Hyde Park Hotel London
Mstay Hyde Park Hotel Hotel London

Frequently asked questions

Does Mstay Hyde Park Hotel offer free cancellation for a full refund?

Yes, Mstay Hyde Park Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mstay Hyde Park Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Mstay Hyde Park Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.

What is there to do at Mstay Hyde Park Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling.

What's the area around Mstay Hyde Park Hotel like?

Mstay Hyde Park Hotel is in London City Centre, a short 2-minute walk from Bayswater Underground Station and 16 minutes' walk from Hyde Park.

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Reviews

Mstay Hyde Park Hotel Reviews

7.8

Good

8.2

Cleanliness

8.8

Location

8.2

Staff & service

6.0

Eco-friendliness

7.8

Property conditions & facilities

Reviews

6/10 Good

The hotel "does the job" of a cheap night in London. The entrance is a hairdresser which is very confusing. The reception staff was clueless. They asked for ID saying they were keeping it. After a few questions, I understood he was not keeping it... There was no bodysoap in the room. The lights were on in the first room I got in so not great for the environment and it smelt of cigarette. We asked to change and the second room was fine. Well insulated noise wise which was appreciated. The mattress was comfortable.
1-night trip

6/10 Good

I wouldn't go back I was ready to leave as soon as I got there. No privacy builder's walking on the roof past my window. Location is excellent.
2-night trip

8/10 Very good

excellent

batroom water flow near comot shuold be there
Mohammed Jehanzeb, 10-night trip

8/10 Very good

Good English breakfast (buffet style) Excellent coffee - from fresh ground beans - in lobby available day / night Both room and shower/bathroom were very small but sufficient
Bill, 5-night trip

8/10 Very good

Hat alles sehr gut gepasst. Sehr gute Lage! Neue Zimmer!
Martina, 3-night trip

8/10 Very good

Great location, friendly staff, free coffee in reception. Perfect for business travel or even tourism
3-night trip

10/10 Exceptional

+++++

Siisti ja hiljainen hotelli hyvällä sijainnila ja nopealla junayhteydellä Heathrow:n kentälle.
Ville, 2-night trip

8/10 Very good

Établissement très bien situé pour visiter Londres.
Ronan, 1-night trip

8/10 Very good

Petit hôtel très propre, accueil agréable, très bon petit déjeuner, belle salle de bain, seul problème l'insonorisation des chambres.
Nathalie, 1-night trip

4/10 Fair

Posizione buona

Stanza piccola, materasso duro. Buona la posizione vicino la stazione della metropolitana.
Alessandro, 2-night trip

10/10 Exceptional

Money value in London

Great location right 1 minute from bayswater tube station. Value worth being in London W1! Just tiny tiny room! Definitely best option for a couple of days!
Antonio, 1-night trip

6/10 Good

The room is too small, hard to put the big luggage. The location is pretty good.
3-night trip

10/10 Exceptional

Ótimo custo benefício em Londres!

Fiquei hospedada por 9 dias no Hotel. Foi uma experiência maravilhosa. O hotel é pequeno e aconchegante. Os quartos são muito pequenos, mas funcionais. LImpeza impecável, chuveiro quente, roupa de cama limpa, toalhas limpas. Chaleira elétrica e sachês de chá e café nos quartos, ótima vedação das janelas, quarto silencioso. O maior destaque do hotel é a localização: perfeita! Duas linhas de metrô , uma praticamente na porta a outra a poucos metros. Muitos locais para alimentação e muito perto do Palácio de Kensington. Super recomendo.
Eleonora, 8-night trip

6/10 Good

Hotel ist in die Jahre gekommen. Die Matratzen waren hart & als wir eincheckten war der Boden im Zimmer total verstaubt. Wir mussten das Personal bitten, unser Zimmer zu reinigen, was dann auch am nächsten morgen passiert ist. Personal aber super freundlich und zuvorkommend.
Kit, 2-night trip

6/10 Good

體驗整體一般

服務不錯, 整潔度不足, 體驗整體一般.
4-night trip

8/10 Very good

Enkelt men prisvärt. Sköna sängar och helt ok frukost. Väldigt bra läge med närhet till många trevliga restauranger och precis vid tunnelbanan. Enda negativa var badrummet med glasvägg/dörr ut mot rummet.
Cecilia, 2-night trip

8/10 Very good

Situata a poca distanza di 2 fermate della metro, personale accogliente e disponibile, camera family spaziosa nella media degli hotel, ma con poco spazio per i propri capi di abbigliamento. Camera al quarto piano, quindi molto silenziosa. Colazione di buona qualità e abbastanza varia.
3-night trip

8/10 Very good

Good overall, good for foodies!

If you're expecting 5 star, kindly look somewhere else. Overall, a pleasant stay...although small n basic, the property is clean n value for money...located in a convenient n safe location, easily accessible to two tube stations within 5 minutes' walk (one line 10 mins to Oxford Street/15 mins to Victoria Station/5 mins to Westfield Mall), n neighbouring to lots of amazing eateries - Chinese food (New Fortune Cookie, Mandarin Kitchen, Kam Tong n others) halal restaurants, Indian (Khan's), Thai, Italian etc all within a stone's throw away. 10 mins walk to Kensington Gardens. Highly recommended!
JACKIE, 4-night trip

2/10 Poor

Lage top. Mehr aber auch nicht. Mitten in der Nacht wurde in Hotel gebohrt, gehämmert. Die dreckige Wäsche wurde nachts abgeholt. In der Dusche und im Bad waren überall Haare von den Zimmermädchen. Dreckige Handtücher, dreckige Bettwäsche.
4-night trip

6/10 Good

Tiny but pleasant

The hotel was clean but the shower had a funny smell. The room was tiny. Expect it to be difficult to store big bags in there. Besides that, our stay here was pleasant. Very close to two Underground stations.
Daniel, 2-night trip

6/10 Good

Leider ist man auf die Kritikpunkte der Sauberkeit im Badezimmer nicht eingegangen. Zwar wurde uns versprochen, dass das Badezimmer gereinigt wird, aber außer des Waschbeckens wurde die Dusche leider nicht gereinigt. Ich möchte dann nicht wissen von wem die Haare an der Duschwand sind.
2-night trip

8/10 Very good

Ligging. Veel restaurants in de straat. Vlakbij metrostation
2-night trip

6/10 Good

Pros: 1) Location was superb! Within 100m of Bayswater station. And within stone’s throw of multiple supermarkets and eateries. 2) Breakfast is good. Happy we got the option for breakfast. Cons: 1) Myself and guests of three other rooms got locked out of the hotel door at around 9pm. Our access cards which was supposed to give us entry wouldn’t work and reception was not around. Waited outside for 15 mins. 2) Stayed there for four nights. Room was not cleaned for the first three mornings despite hanging the door sign for make my room. On the fourth morning I experimented by not hanging any sign and voila my room was cleaned. 3) Room is rather small, but I guess that’s expected for London. 4) Friend in another room who stayed closer to the bar experienced loud music playing coming from the other establishment. Front desk was less than happy to listen to his feedback and no resolution was offered. 5) Warm shower is only good for one person. My partner always showers before me and when I shower right after her, the water becomes freezing cold after.
4-night trip

10/10 Exceptional

Struttura moderna e pulitissima. Camera quadrupla piuttosto grande, meglio di come ce l'aspettavamo. Bagno pulito con una grande doccia. Tv in camera, bollitore con tisane e biscotti gratis. Zona ben servita con ristoranti, banca, negozietti per souvenir non troppo costosi, 2 supermercati e stazione della metro Bayswater a 2 minuti, mentre la stazione di Queensway a 4 minuti. A una fermata di metro da Paddington railway station e dal quartiere di Notting Hill (vicina a Portobello road) raggiungibile anche a piedi. L'albergo si trova in un quartiere tranquillo e molto frequentato, anche la sera. Consiglio di leggere in bagno l'avviso per il cambio delle asciugamani. Personale molto disponibile e gentile. Vicino alla reception c'è una macchinetta per caffè, tisane/camomilla/ tè gratis e disponibile per tutto il giorno. In camera, sul comodino, c'è anche l'attacco USB per ricaricare il telefono o altro.
4-night trip

8/10 Very good

J'y retournerai

L'hôtel est très bien situé. Le personnel à la reception est tres agréable et toujours disponible. La chambre et la salle de bains ne sont pas grandes mais elles sont propres. Le chauffage est individuel. La literie est de bonne qualité. Le seul véritable point négatif : chaque nuit, entre 22h30 et 23h, un agent vient chercher des sacs (de draps et serviettes sales j'imagine) qui se trouvent dans des placards dans les couloirs de l'hôtel. Chaque soir, l'agent claquait les portes pendant plus de 20 minutes, nous empêchant de dormir. J'ai dû à plusieurs reprises sortir de la chambre pour lui faire la remarque.
Elodie, 4-night trip