Nice location to access the tower bridge. The furnish is not modern as expected, but very spacious in the room and very big and comfy bed
Shui Yan
1 晚旅行
8/10
The room is clean and the housekeeping is very good! But better to allow to use the refrigerator inside the room.
S W Barbara
1 晚旅行
8/10
The room is very clean and I really appreciate. It would be better to have the refrigerator inside the room.
S W Barbara
3 晚旅行
8/10
Yuen Mei
2 晚家庭旅遊
4/10
We have stayed there for 3 days while the room and surrounding were acceptablly tidy but facilities and response from staff were disappponting. No one told us al the fridge were not working until we asked for, both hairdryer were not working and we need to get it replaced, 1/3 days did not clean our room. Finally, everytime we rang up for help with the above, service desk was not particularly responsive and there was once, thr guy cut me off
Nixon
3 晚旅行
8/10
Hung
1 晚旅行
10/10
服務很貼心,地點很方便,下午大廳還提供豐富的下午茶供免費取用,再訪必住
Kuo Chih
1 晚家庭旅遊
10/10
S W Barbara
3 晚旅行
8/10
Convenient
Barry
5 晚浪漫之旅
8/10
Facility is well and enough for guests
Ching Ting
10/10
Convenient location, closed to tower hill station and Algate station. Good swimming pool.
Yeung
10 晚家庭旅遊
8/10
Jesper
1 晚商務旅行
10/10
Juan Manuel
2 晚家庭旅遊
10/10
Erica
2 晚好友同遊
10/10
Elizabeth
2 晚旅行
8/10
It was great,staff very welcoming. In all the facilities was great unfortunately tv wasn't working because the app kept given errors messages.
Ida
1 晚旅行
10/10
Muito bom! Ótima localização. Quarto amplo e limpo.
Cynthia
3 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Amazing room, amazing spa/gym/sauna. The location is very central and hidden which was a bonus, once you are in your room you feel very settled. Amazing customer service, especially from Ayo who assisted me kindly from the beginning of my stay.
Jordan
2 晚旅行
10/10
Rachel
2 晚旅行
10/10
Everything about my stay was amazing from customer service to cleanliness and the room was fantastic not to mention the views I love it I will be back as soon as I can.
Latoya
1 晚旅行
6/10
Overall okay stay. However the rooms - specifically the bathrooms are really dated and could do with some tlc. My shower would only work to one temperature which was hot, and there was no way to stop the water from the shower flooding the bathroom. The door seals had gone, the doors themselves didn’t shut properly and the shower was far too small if you wanted to try not flood the bathroom floor.
Overall the room was clean but I noticed how dirty the remote was - it was actually filthy.
It was hot in London and the air con hardly worked, the room was far too hot.
Staff are polite and welcoming. Only a new niggles. It’s a fine hotel for business trips. Like I say it could do with a revamp in some rooms.
Ashley
2 晚商務旅行
10/10
Ross
1 晚旅行
8/10
It was decent. However, I was in a bit of rush when I got to the room. One of the lights and the TV wasn't working. It got fixed, well I thought it had. The tv remote then didn't work. I didn't have time to ask for it to be fixed again.
I was also told at the desk that breakfast was included. However, when I checked out,I was told I had to pay for it. I was too tired to say anything. But it cost me an additional £40. Don't believe everything they say on reception. It was a lie