My stay at Jaal Riad was amazing. The staff were very accommodating and friendly. The hotel itself was clean and had a nice atmosphere. We had a hammam, which was such a great experience. I would definitely recommend this hotel for anyone looking for somewhere to stay in Marrakesh.
Mark
5 晚旅行
8/10
The resort has makings of a Four Seasons but still need to improve their level of service and consistent room cleanliness - one of our two rooms had a roach, one other room they left one glass and a kettle and nothing else! And no one answers the front desk phone! To get a porter, we had to walk all the way to the front desk to ask them .. and we found the staff on the room behind the front desk chatting with each other! The bellboy and the porter and the spa staff were excellent! The resort though was lovely with massive pool, spa and gym and a Riad courtyard.
Reda
4 晚家庭旅遊
8/10
K
5 晚旅行
8/10
Bel hôtel. Bonne accueil
Par contre responsable petit déjeuner très désagréable pour quelques croissant que lnon monte en chambre.
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Michel
4 晚商務旅行
10/10
This resort was absolutely incredible! From the check-in service to the rooms and lobby decor and comfort. The breakfast variety was terrific as well. Besides that, their artistic lounge and variety of bars/restaurants was also fantastic. Outside of the resort, there is a mall at walking distance and the medina isn't too far away either with taxis easily available too.
The only thing I'd like to highlight as negative is that the outdoor pool is not heated and we went in December so it was impossible to use the facility. As for the indoor pool, it was heated but charged at £20~ which was again not ideal.
Muhammad Mobin
3 晚家庭旅遊
10/10
Jessica
3 晚旅行
10/10
Nice room on top floor overlooking the pool. Had a nice balcony and rooms are spacious.
Ian
2 晚浪漫之旅
10/10
Clean
Lovely property in Riad style.
Rooms are cosy with large double bed and a reading nook. This reading nook was my most favourite part of the room.
The hammam was very nice and services offered in spa was decent variety. The Hammam service itself was really good and relaxing.
There was plenty of vegetarian options to choose from at breakfast as well as buffet dinner.
Concierge was helpful finding us a great guide to tour the city.
Language was a barrier for us as we don’t speak French but that didn’t deter staff to provide great service, using technology to translate each other’s words.
I would love to come back to stay in this resort.
Di
3 晚浪漫之旅
10/10
Katie
3 晚旅行
8/10
It’s ok .
Jose
1 晚浪漫之旅
10/10
Oghenevomerho
2 晚旅行
10/10
Beautifull Hotel
Francis
4 晚旅行
10/10
CÉDRIC
6 晚旅行
8/10
Très très bon hôtel pour les adultes. Piscine magnifique et bonne ambiance
Younes
3 晚旅行
8/10
Wonderful experience ,
Very friendly staff
Maria
3 晚旅行
10/10
真實旅客
3 晚家庭旅遊
8/10
Fadima
2 晚旅行
10/10
Het was relaxed en ontspannen zeker aanrader.
Younes
1 晚旅行
2/10
Thomas
5 晚旅行
8/10
Othman
3 晚旅行
8/10
Riad très accueillant, le cadre chaleureux m'a permis de me ressourçant.