Thoroughly good stay from check in to check out. The whole hotel is spotlessly clean. All staff were friendly and helpful. Meal and drinks prices were reasonable for a hotel and of good quality. Beds comfortable and rooms well equipped. Peaceful setting and we loved the woodland play areas out the back.
Christopher
Christopher,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
John
John,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Family break.
Very convenient for the park. Our grandson loved the Thomas theme. Couple of small problems with the room but someone came straight away when we called. Breakfast good. Interconnected rooms were really good. Crazy golf a little tired but free!
Susan
Susan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Great stay
Very friendly and helpful reception staff and great entertainment for children outside in the evening. The children loved the outside play area and the room was big, clean and beds really comfortable. Would highly recommend.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Ripoff
No room service during the stay.
Plug sockets loose in walls.
Aircon would not turn off so was freezing.
Could smell smoke during our stay.
No help available usingthe phone provided. The staff were drinking alcohol on shift instead and after multiple calls unanswered i could not even recieve first aid after the thor ride closed on my back without any prior warning, hitting my spine resulting in pain and stiffness. Luckily this resided enough to complete the trip for the kids.
Although the tenderness and muscular pain is still present i managed to persevere.
Upon arrival i discovered access to the resort was extra even though id paid 300 to stay at the resort paying extra for access to the resort was not advertised clear enough. There were NO discounts or perks for the themepark entry even r
Though we stayed at draytons own hotel we then had to pay twice almost £200 just to enter the resort park where we were staying. So thats £500 without anything else. Nomini bar or room service. No cleaners during entire stay.
There were multiple rides shut qbout 5 or more with others breaking down every 5 mins. Resulting in only getting on 2rides for £100???? ?!!@!! No tea or coffee maker. Loose fittings old worn dirty walls ect. The standards were no higher than a premiere inn. Infact premiere inn is better value and cleaner rooms. The room shown on our booking looked nothing like it.
The shows and evening entertainment were not as advertised no waterfest.Dissapointing for £900totalcosts
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
stephanie
stephanie,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Expectations more then adequate on this stay
Out whole stay was very good from room to food and entertainment for kids were fab
For our situation Little disappointed with extra parking charge despite it being included in original booking
natasha
natasha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Best stay
Nice place with a fantastic service. We had the pleasant of staying here for two nights at a Thomas Train room. Every staff member was nice and profesinel and very good at kids.
The room was nice and clean.
Absoulte top.
Mathias
Mathias,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Great hotel, our 3rd visit!
A lovely, clean hotel perfect for our visit to Drayton Manor theme park.
Love the character breakfast which our boys loved aside from a great selection to eat/drink!