Apartment clean and spacious BUT make sure to read all terms and conditions before you book. This property does not have a reception/front-desk which means you have to predict your arrival in advance and tell them the EXACT time even weeks prior to your trip. They will bug you with emails until you do! For any delay you THINK you may have they will charge you late check-in fees (in advance). After I paid late check-in fees for 2 hours and arrived eventually only one hour later, I had to wait 10-15 mins for the person to meet me with the key. Also, the person came upstairs at 9:30 pm and took pictures of the whole house, counted glasses etc. just weird. I understand this is the process but everything was so annoying. Also, you will pay deposit and cleaning fees.
Mihaela
Mihaela,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2018年4月13日
It was very nice and clean. Only thing I can say wrong about it, was the parking.
真實旅客
6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年4月5日
真實旅客
Hotels.com 真實旅客評語
2/10 不太好
2017年6月25日
Bumped from Lantern Court Apartments
I was given less than two days' notice about being relocated to Canary Gateway Apartments. A two-bedroom apartment at Lantern Court (which I had never requested) had supposedly been damaged beyond further use, and it was the company's justification for my relocation.
I pointed out that I had requested a one-bedroom apartment and that the damages to the other apartment should not affect my reservation. They seemed not to care.
After more than a dozen futile email exchanges, I than requested an early check-in (at no addtional cost) at Canary Gateway so that I could acclimate to an area which I had not researched previously. Of course, my request was denied and communicated to me while I was in-flight from California to London.
I would never use this company again, nor would I recommend them.
Juan
Juan,5 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2016年7月1日
Can't complain...
Great appartment for a business trip!
Hollie
Hotels.com 真實旅客評語
6/10 不錯哦
2016年5月15日
Perfectly satisfactory.
As long as you've read the booking page and know that there are various apartments across a large complex this accommodation is fine. It's as described.
The apartment was comfortable and had everything you'd need.
A couple of areas to improve - it was warm week and the only way to get the apartment temperature below 26 degrees was to have a through draft with lounge and bedroom windows open - but this means you have noises throughout the night. In the absence of Air Conditioning, fans would be helpful.
Paul
Hotels.com 真實旅客評語
8/10 非常好
2016年3月3日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2016年1月25日
Convenient location for my conference at Excel
Canary Wharf is a rather nice and somewhat quiet area in London that took me about 30 minutes to get to Excel. The apartment was clean and comfortable with reliable Internet. There were a number of lightbulbs burned out in the apartment, but they were fixed the day after I informed the staff about them.
Not the most existing place to stay, but I really can't complain, it was exactly as advertised, and conveniently located for my week.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2015年10月26日
Decent apartment in great location
The apartment is very clean, well secured and in a modernized location in London. The staff very friendly and helpful. Walking distance to two big supermarkets, restaurants and the DLR train station.
Great Oscar
Expedia 真實旅客評語
8/10 非常好
2015年7月7日
Clean and comfortable
This was a good choice for our family of 5. The facilities were clean and the train was 3 minutes walk from the apartment. There is also a grocery store within a 5 minute walk. We didn't see the staff while we were there except for the person who gave us the key. This is a good choice for people who don't need or want a lot of coddling.
mom of 3
Expedia 真實旅客評語
8/10 非常好
2015年6月8日
Cómodo, nuevo y a 20 minutos del centro de Londres
El apartamento es prácticamente nuevo. Es cómodo y muy espacioso. Falta algo de mobiliario para hacerlo más confortable pero tiene todo lo necesario. El barrio es muy tranquilo en la zona financiera de Londres. Para llegar a la zona centro sólo debes de caminar 5 minutos y en 5 estaciones del metro estarás en el corazón. El servicio del personal es muy atento y presto al servicio. Muy recomendable para viajar en familia grande (5 personas) con comodidad y controlando el presupuesto.
Claudio
Hotels.com 真實旅客評語
8/10 非常好
2014年7月21日
Beshoy Metias
Hotels.com 真實旅客評語
4/10 一般般
2014年6月25日
Wrong complex
We picked up the keys only to find that they had booked us into a completely different apartment complex. I showed the lady our booking reference however she said she had no idea about bookings as that was all handled by their booking office, so we were forced to stay at the incorrect apartment.
They finally moved us after 2 days, however the apartment that was then made available was missing blinds (making the living area unusable during sunshine) and had been damaged in the past. We received no discount for the mistake.
The apartment would usually be lovely and new, with beautiful views however was clearly not ready for guests this time. We were quite disappointed as we need a number of apartments over the year ahead and are not confident that these will confidently use this company.