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Mercure Ostrava Center Hotel

4.0 star property
Ostrava hotel with restaurant and bar/lounge

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Photo gallery for Mercure Ostrava Center Hotel

Breakfast, lunch, dinner served; international cuisine
Creator video
Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Bar (on property)
In Ostrava City Centre, Mercure Ostrava Center Hotel awaits with modern comfort and relaxation. Unwind at the sauna or on the terrace, and refuel at Janak Restaurant or grab a coffee at the cafe. With free in-room WiFi, bike rentals nearby for exploring, car rentals on site for convenience and express check-in/check-out services - you'll have everything needed to enjoy your stay.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Parking available
  • Gym
  • Pet friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$92 nightly
The total price is $107
Sep 27 - Sep 28
Total with taxes and fees

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(10 reviews)

Highlights

Soundproofed
Air conditioning
Full-sized refrigerator/freezer
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

Privilege, Superior Room, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Superior Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Superior Room, Multiple Beds

Privilege, Superior Room, Multiple Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Superior Room, Multiple Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
  • 538 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Privilege, Suite, 1 Double Bed with Sofa bed

Privilege, Suite, 1 Double Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Privilege, Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Mini-fridge
Free minibar items
LCD TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout drapes/curtains
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Breakfast, lunch and dinner served

Imperial Hotel Ostrava

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 291 reviews
$132 nightly
The price is $152
Sep 6 - Sep 7
Total with taxes and fees
Imperial Hotel Ostrava
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About the neighborhood

Map
Ceskobratrska 18-1742, Ostrava, 702 00

What's nearby

  • Antonin Dvorak Theater - 11 min walk - 0.9 km
  • Silesian-Ostrava Castle - 18 min walk - 1.6 km
  • Lower Vitkovice - 3 min drive - 2.4 km
  • Ostrava Zoo - 3 min drive - 2.5 km
  • Ostravar Arena - 7 min drive - 5.9 km

Getting around

  • Ostrava (OSR-Leos Janacek) - 24 min drive
  • Ostrava-Marianske Hory Station - 5 min drive
  • Ostrava (XJV-Ostrava Central Train Station) - 29 min walk
  • Ostrava Central Station - 29 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Bo Bistro Store - ‬4 min walk
  • ‪Kikafe - ‬4 min walk
  • ‪Shothouse Ostrava - ‬3 min walk
  • ‪V Zahradní - ‬3 min walk
  • ‪Croissant House Ostrava - ‬1 min walk

About this property

Mercure Ostrava Center Hotel

Located near a train station, Mercure Ostrava Center Hotel is a great choice for a stay in Ostrava. Guests can visit the 24-hour health club for a workout or grab a bite to eat at Winestone, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a sauna, and a terrace.

At a glance

DONE

Hotel size

    • 139 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) not allowed
    • Children aged 12 and younger eat free breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (CZK 380 per night)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • ATM/banking
  • Terrace
  • 24-hour health club
  • Sauna
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Raised toilet seat
  • Bathroom emergency pull cord
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Winestone - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CZK 45.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CZK 400 per person
  • Airport shuttle service is offered for an extra charge of CZK 900 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CZK 500 per pet, per night

Parking

  • Uncovered self parking costs CZK 380 per night
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Mercure Hotel Ostrava Center
Mercure Ostrava Center
Mercure Ostrava Center Hotel
Mercure Ostrava Center
Mercure Ostrava Center Hotel Hotel
Mercure Ostrava Center Hotel Ostrava
Mercure Ostrava Center Hotel Hotel Ostrava

Frequently asked questions

Does Mercure Ostrava Center Hotel offer free cancellation for a full refund?

Yes, Mercure Ostrava Center Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Mercure Ostrava Center Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of CZK 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mercure Ostrava Center Hotel?

Yes. Self parking costs CZK 380 per night. Parking spots may be limited.

Is airport shuttle service offered by Mercure Ostrava Center Hotel?

Yes, an airport shuttle is available. The charge is CZK 900 per vehicle one-way.

What are the check-in and check-out times at Mercure Ostrava Center Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mercure Ostrava Center Hotel?

No, this hotel doesn't have a casino, but Casino Ostrava (8-min walk) is nearby.

What is there to do at Mercure Ostrava Center Hotel and nearby?

Mercure Ostrava Center Hotel has a 24-hour health club and a sauna.

Are there restaurants at or near Mercure Ostrava Center Hotel?

Yes, Winestone offers international cuisine.

What's the area around Mercure Ostrava Center Hotel like?

Mercure Ostrava Center Hotel is in Ostrava City Centre, a short 3-minute walk from Ostrava Museum and 6 minutes' walk from New City Hall Viewing Tower.

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Mercure Ostrava Center Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Ambience
Breakfast
Bathroom
Weather

Reviews

10/10 Exceptional

Go here if price is ok

The best hotel in town, hands down. However breakfast could be better. Nice property with air condition.
2-night trip

10/10 Exceptional

Very nice hotel, good location and excellent staff
John, 2-night trip

6/10 Good

Nothing special

Nothing special, hardly found it… but hidden
Husein, 1-night trip

10/10 Exceptional

Great place to stay

Clean rooms, quiet, bus stops right outside the hotel and very friendly staff.
Sonny, 1-night trip

10/10 Exceptional

Very good
Ward, 2-night trip

10/10 Exceptional

Great location. Very comfortable and clean. Staff were very professional and accommodating with my needs.
Matthew, 1-night trip

10/10 Exceptional

great location high quality experience
William, 3-night trip

10/10 Exceptional

Great Choice!

Wonderful hotel! Nicely renovated 1920's First Republic building gives the hotel a lot of character. Everything about my stay was just right. The hotel is also a great value
Christopher, 2-night trip

8/10 Very good

Pillows in rooms are extremely small and not comfortable. Please providenyour guests more comfort and buy new large pillows.
Michal, 1-night trip

10/10 Exceptional

Convenient stay. Simple but comfortable. Clean. Amazing staff!
Charles, 1-night trip

4/10 Fair

Very outdated Hotel. I had access to the Premium Lounge, but that was not well kept. They had sandwiches and snacks which by the time I got there, the bread was hard and there was very little selection left. I asked for an iron and ironing board and was told there was a dedicated ironing room on the fourth floor. The room was about the size of a closet and had a very old iron and an ironing board which was about to fall apart. Breakfast was ok.
1-night trip

8/10 Very good

A good breakfast. I had voucher, so I took as a breakfast tekuty chleb(liquid bread)😃. That was really good.😊
Christer, 3-night trip

6/10 Good

Room was standard but the bed and pillows were not comfortable.
Björn, 2-night trip

8/10 Very good

Property condition and facilities requires improvement.
Michal, 4-night trip

8/10 Very good

Two nights in Ostrava

Two Nights - no food option taken. Comfortable room with fridge to store food / drink. Nice bathroom, rather mild chemical smell. Window by roadside so some noise, with windows open to let air in it was noisy.
Philip, 2-night trip

10/10 Exceptional

This is my second time staying here. The staff is wonderful! The property itself is beautiful. It feels almost like you are staying in an old castle. There is a beautiful old church next door, and, if you are lucky enough to get a room with view of it, you may find yourself just staring out the window for long periods of time. The front doors as you enter are huge, and open automatically, which really only adds to the vibe of an old castle in a movie. There is a little park across the street that I have fallen in love with. It is extremely interesting and picturesque. There is such a wonderful vibe throughout. It is well worth the extra money to get breakfast included, as the buffet is extensive and delicious. A grocery store is only a couple of blocks away if you want to have anything in your room.
Michael, 7-night trip

8/10 Very good

Christer, 3-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

Christopher, 1-night trip

8/10 Very good

Jan-Erik, 1-night trip

10/10 Exceptional

Ostrava para relajarse

Todo estupendo. El personal muy amable. La habitación amplia y cómoda, el edificio bonito, en pleno centro. El desayuno abundante, variado y sabroso. En general, una estancia muy agradable para toda la familia.
Anna Maria, 1-night trip

6/10 Good

Lasse, 1-night trip

10/10 Exceptional

donghao, 1-night trip

10/10 Exceptional

Sehr gutes Hotel, mit eigenen Parkplätzen im Hof. Stuhl im Zimmer war in schlechtem Zustand.
Eugen, 1-night trip

10/10 Exceptional

Mikko, 1-night trip