Friendly staffs with charming smiling face, and responded to request with high efficuecy. Room is trendy and clean, and I got a free English newspaper. Breakfast at the garden is simply spectacular!
jc liu
Expedia 真實旅客評語
8/10 非常好
2024年12月23日
Incredible hotel - but give the fish a better tank
Absolutely amazing stay
Hotel is just beautiful.
I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7
thats not how they live in real life.
I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions.
Marjolein
Marjolein,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Worth the price
Kamar bersih bagus
Namun hotel bangunan tua
Ada bath tub di kamar tapi airnya terlalu pelan untuk mengisi
Menu breakfast mostly traditional
Harga sangat ok utk fasilitas
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Keisuke
Keisuke,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月30日
MOHAMED
MOHAMED,3 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月28日
Shahul Hameed
Shahul Hameed,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it
michael
michael,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Nicholas
Nicholas,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Onze vakantie op Java is begonnen in Surabaya.
We zijn begonnen in Bumi Surabaya City Resort.
Wat een geweldig personeel hebben ze daar. Zo gastvrij en vriendelijk. Mooie opgeruimde kamers en een heerlijk zwembad.
De mensen van de koffiebar en het restaurant waren zo leuk, lief en gezellig. We hebben daar heerlijk gegeten en koffie gedronken. We hebben met iedereen gelachen en voelde ons meer dan welkom.
We zijn er een week geweest en hebben een perfecte tijd gehad daar. Een echte aanrader en beter dan de grotere gevestigde hotelketens.
Robert Tjibbe
Robert Tjibbe,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
g.l.j.
g.l.j.,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月25日
Shahul Hameed
Shahul Hameed,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月20日
Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter.
ZHI YAN
ZHI YAN,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月10日
Adam
Adam,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月2日
The public spaces and breakfast were great. The gardens are lovely.
My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room.
Nicole
Nicole,6 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月27日
Perfect one night stay
We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants.