Eu achei incrível o hotel, muito limpo, organizado, as comidas maravilhosas, o quarto super confortável e a praia em frente extremamente limpa. Eu fiquei encantando e super recomendo.
WELLINGTON
WELLINGTON,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Bra hotell men förfärlig mat
Maten var helt förfärlig. Det gick inte att äta hotellets mat.
真實旅客
8 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Maria del Carmen
Maria del Carmen,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Food in sit down restaurants was amazing. Buffets were just ok. The grounds are great but the walls.. the walls are SO thin. I could hear everything next door from them snoring to their shower to their alarm that only woke me and not them. You can hear people by the pool area as well
Lita
Lita,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Victor manuel
Victor manuel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
The front desk only half of them were helpful. The other half knew nothing about the restaurants and making reservations. The concierge’s were there to sell you a tour and membership and not much help otherwise. The service was great at most of the restaurants. The rooms were very clean and comfortable. The hotel over all was very clean. We had a nice stay.
Maria
Maria,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 15 日
Bom hotel, porém mais distante e as comidas e bebidas não são boas
Andrea
Andrea,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 13 日
Todo excelente. Buen servicio, la habitación súper cómoda y bonita.
María Guadalupe
María Guadalupe,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 12 日
En general, una excelente estancia. Todo el staff fue super amable y servicial. Mención especial a Herlinda de las pizzas, excelente pizzaiola y muy carismática. Esperamos volver pronto con familia y amigos.
Ricardo
Ricardo,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Farah
Farah,9 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 7 日
Not thecroom I booked. Food was monotonous throughout the resort. It's old and broken. Restaurants were unavailable. NOT all inclusive. Room service has an extra charge...and for the single restaurant that we WERE able to get reservations for, they caherged $35 extra. That is NOT All-inclusive. There was a TON of construction and once again...NOT THE ROOM THAT I BOOKED! I expressed this and they changed the room, it was a duplicate of the room that I DID NOT BOOK and with a much worse view. All of the drinks were way too watered down. Luci (Luciano) was the BEST! Always smiling and he made up for it. Everyone else, I thought that they couldn't care less. I booked excursions and each one required me to walk to the sister resort next door which was unacceptable. Half of the time, the transportation left us as a no-show because their in-house booking is evidently not the same as what you book through expedia. No ice machines! If you want ice, you have to call room service...which I thought was All inclusive...oh, but it was not! I've been elsewhere in Cancun and it was NOTHING like this experience. I booked GR Solaris. I wasn't aware that therevwas a GR Solaris, a Royal Solaris, and a GR Solaris Caribe What I didn't know was that's a Hotel "system" and I feel like they just put us Wherever. I ABSOLUTELY KNOW what I booked and that wasn't IT! BUYER BEWARE! Never again!
stephanie
stephanie,6 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 6 日
Husband checked in - elevator was broken so had to walk up 2 flights stairs. Air conditioning wasn’t working so had to place a maintenance call at 9pm to get repaired. Front desk was notified of the issues. When discussing options - there were none until the following day. Checked out that same night & switched hotels. Hotel refuses to offer any type of refund even though we were there 2 hours. Because booked thru Expedia - refused any refund. More should have been done by hotel & Expedia to resolve this service issue. Never again
Cameron O
Cameron O,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 4 日
Small and quiet and for price it was good. Beach was amazing.
Larry
Larry,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
The staff was great. 10 out of ten. They were very helpful and accommodating to me and my needs. I can’t wait to go back!!
Sadonna
Sadonna,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
Abigail Morgan
Abigail Morgan,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
The staff was the best. Of course the beach et al. The worst thing: wifi.
Jeffrey
Jeffrey,3 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
Property was nicely kept. Room felt like the walls were super thin and the outside noise was so load you’d think we left our door open.