Wifi connection is slow, and often break line, not happy experience!
K Hoikkala
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Georgina
Georgina,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 6 日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 5 日
Cathryn
Cathryn,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 3 日
Heat death trap with no air con
Lovely hotel but my 2 kids and I were put in a room with no air conditioning and a heat death trap. The staff then pretended they didn't know the air conditioning wasnt working when clearly one could see it hadn't worked in days! We were then handed a portable fan that could barely stand up! Never staying again
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Abby
Abby,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Paul
Paul,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 23 日
Nisha
Nisha,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Excellent stay and helpful staff. Gracious of them to allow a late check out due to late night working.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Great place
Lovely hotel in a lovely location but I found the bed too hard. Room was fab but I couldn’t sleep.
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Would stay again
Really nice hotel, peaceful & quiet, easy transport links to Kew & central London. Bit disappointed at all the extra charges on arrival, e.g. £25 to use the pool, £7 service charge in the bar. Room was very comfortable though, & we would stay again.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Mona
Mona,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
garth
garth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Adelaide
Adelaide,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Very Disappointed, Being a regular Hilton member i felt really let down. Room was booked for 2 Adults and A child, i had called the hotel to confirm my booking as i would be arriving late & just wanted a swift check in with no delays. Once checked in, i seen that my room had only 1 king bed. I had gone to reception to report this and i was told i would have an extra bed in the room within 15 mins. It was around 11.55 pm at the time and my child was fast asleep in the car. I left him in the car as i didnt want to constantly disturb his sleep. 45 mins had got by & i had gone back to the reception about 3 times to ask where my bed was but the night manager Amanda had told me she was on her own and her colleague was on her way to me. 15 mins later around 12.50 the bed arrives to my room with just a mattress protector on. 5 mins later i got given a sheet duvet cover pillow case pillow and duvet. I then get a call on the phone in room at 2.20 AM whilst my mrs & son who has Autism are fast asleep asking to move my car from a place that other people had parked. I am highly disappointed and put of staying with Hilton again. Im not only a national customer but international and always had stuck with staying with hilton. All these issue above are all within the hotel.
Mohammed
Mohammed,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Anum
Anum,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
Quite nosy.
Mustafa
Mustafa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 21 日
Wayne
Wayne,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Absolutely incredible stay!
My husband and I wanted a quiet peaceful experience and we received just that.
Staff was great, room service was always fast and delicious, room was large and we felt very safe inside the park. We like to go for walks frequently, and this is a perfect safe place to enjoy.
One small non hotel related issue is that because it’s inside Syon Park, Uber drivers had a bit of an issue finding the spot to enter but it was only a problem when we were running late to a flight.
Massage at Kallima spa was great as well.
Hotel is Pretty close to Heathrow.
Highly recommend !
Chris
Chris,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 16 日
our stay was ok. we stayed in room 25 on the ground floor on the first night and it was a nightmare the corridor door was slammed all night through. wedding party guest talking load shouting became a restless night as well as the door slamming! the short asian reception staff was rude and abrupt banging on our door and left tea bags on the floor for the inconvenient!
Lakhbir
Lakhbir,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
Had to change rooms as phone was not working. Didn’t want to keep having to go to reception. Plus fridge said not in use but was in fact working. Got upgraded to a room with a lovely view.
Very busy but more attention needed to ensure that rooms are working and ready for occupancy