The room was clean upon arrival, the heater/ac did not work correctly - the room was hot the entire stay and no amount of putting the temp on cool worked - the unit ran the entire time and never seemed to cool down. We unfortunately had hotel guests on the same floor as ours that were loud and obnoxious until about 4:30 in the morning - not the hotel’s fault they had no filters, but made the night sleepless and with the temp issue made it even more uncomfortable to sleep.
Tina
Tina,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2026 年 3 月 19 日
Room was clean, staff was helpful and efficient.
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2026 年 3 月 15 日
Smelled like cigarettes, the guy that was checking me in was texting the whole time while I was checking in and when I asked questions it seemed like I was annoying him. Then the alarm went off at midnight I tried to call the desk 3 times no one answered then this morning the guy said the room next to me they were smoking that why it went off
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 3 月 10 日
The staff is always friendly and very helpful! Very comfortable stay, and walking distance to downtown. They also offer free parking which is a huge plus downtown! This is my second work trip to downtown Albany and have stayed here both times. Breakfast is also decent, full, hot breakfast. I definitely recommend.
Beatriz
Beatriz,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2026 年 3 月 4 日
Hotel was pleasant and as advertised. The breakfast was good. I took away a star because there was an issue with my keycard that temporarily locked me out of my room.
Victoria
Victoria,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 28 日
Clean room, Easy check in and check out. Accommodating staff. Very basic breakfast but ok than nothing.
Angelica
Angelica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 27 日
Nice staff
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 20 日
Great clean hotel in perfect location
Christopher
Christopher,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 20 日
Room was very clean and bed was comfortable check in was seamless stayed one night for a concert at mvp arena. Only complaint is the limited parking space but made it work. Will defiantly stay again.
Mel
Mel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2026 年 2 月 17 日
Staff were very nice and competent. Room was ok tho dark (light was broken); ice machine on my floor did not work. View was honestly hideous but location was ok.
Martha
Martha,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2026 年 2 月 15 日
Our room was very clean but did have a musty smell to it. You really need to figure something out with parking. We had to park in a parking lot that we needed to pay for.
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2026 年 2 月 15 日
Parking was scarce.
Room was a furnace. We adjusted heat but it didn’t stop. It was 78 when we checked in. Ended up sleeping with the heat shut off and window open. We had two rooms, both rooms had a heating issue.
Erin
Erin,1 晚家庭 旅遊
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 14 日
The gentleman who checked us in was informative friendly and polite. We were there for a concert and he told us about Ubers, parking and suggested a place to eat.
Maryann
Maryann,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 13 日
Clean room and friendly staff.
james
james,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 12 日
The stay was great from check-in to check-out. Great staff, atmosphere and room. Since I had late business meetings thru 2pm on check-out day, I was able to check my bag and coat till later in the day. Raul at the front desk and the woman at checkout (sorry i forgot the name) were so courteous and kind!