I had a great time!
The hosts are always on top of everything to make sure you have a pleasant stay.
July
July,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025年2月19日
Nice stay, communication systems could be better
When I booked the confirmation email said I’d receive an email with my cabin assignment and lock code 24 hours before checkin. This deadline came and went with no email; I called the customer service line only to find out there are no staff members to answer the phone. Texted the number as instructed but whoever was on the other end did not understand the situation and just kept sending the same confirmation email without the cabin assignment and code to get in. Hotels.com tried to intervene but apparently there is no way for them to call and speak with a human, either. After several hours and many repeat texts we finally got the cabin assignment and code to get in. Hard to understand how this could happen and be so hard to correct - does every guest go through this ordeal?
Michael
Michael,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
We had an amazing time there. The mini cabis were immaculate. The outdoor area was well taken care of. It snowed considerably while we were there but in the morning before we left, the streets were clear! Got back to DC safely and would highly recommend Postcard Cabins. I'll be back soon!