Check in was quite quick and the lady was polite and welcoming. The massage was also good as I came out feeling relaxed. The restaurant staff we felt needs improvement; we’ve advised one of the staff that we have moved table and was waiting for our hot drinks but never came so my friend had to asked and brought our pots of coffee to our table herself! We were served with nibble’s without a plate and had to asked for it. Little things can make a big difference! Overall, we’ve enjoyed our stay - thank you.
FEBY
FEBY,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月14日
Good stay
Really good food.
Room nice size and comfortable
Good service
Nick
Nick,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月12日
PAUL
PAUL,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Lovely stay
We had a lovely stay - great welcome and our room was beautiful and spotlessly clean. Dinner was delicious and the breakfast one of the best. We'd stay again in a heartbeat!
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Kerry
Kerry,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月1日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月1日
Good stay
Good start overall. Nice room and clean. Bar staff needed to be a bit more attentive as bunched together talking and needed to get their attention each time.
Friendly staff overall and would stay again
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
My Christmas break
A nice clean well maintained hotel. The staff were all friendly and very helpful, nothing was too much trouble. The food was good and well presented
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月17日
Over charging me
Honestly probably the worst customer service of any hotel I have stayed in over the last 12 months. They tried to over charge me when I settled my bill.
andrew
andrew,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Beautiful hotel and food amazing. Staff were very friendly
Rebecca
Rebecca,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
all round good stay
excellent stay, had an upgrade, room service good
DAVID
DAVID,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
First time in hotel was excellent stay staff was so friendly and helpful went above and beyond I lost my room key twice haha and Rebecca from reception helped me out and just smiled and not a problem am definitely coming back to stay there again 👍 owners are lucky to have a great team there thanks jay Liverpool
James
James,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月23日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
First class, excellent hotel
Tim
Tim,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Mark
Mark,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Easy to find, loads of parking and the warmest welcome I've had in many recent hotel stays. Couldn't have been more friendly and helpful upon late arrival and the rooms are excellent. Thank you for a great stay.