我是否可以免費取消蓬塔卡納伊波羅之星海浪全包飯店的預訂並收到全額退款？

可以，蓬塔卡納伊波羅之星海浪全包飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

蓬塔卡納伊波羅之星海浪全包飯店是否有游泳池？

是的，住宿提供3 座室外游泳池和兒童游泳池。

蓬塔卡納伊波羅之星海浪全包飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

蓬塔卡納伊波羅之星海浪全包飯店是否提供停車位？

是的，住宿提供免費自助停車和代客停車服務。

蓬塔卡納伊波羅之星海浪全包飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：06:00。提前入住需加收相關費用，且需視供應情況而定。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。提供零接觸入住和退房服務。

蓬塔卡納伊波羅之星海浪全包飯店是否附設賭場？

是的，附設面積達 418 平方公尺的賭場，並提供 53 台吃角子老虎機和 8 張賭博遊戲桌。

蓬塔卡納伊波羅之星海浪全包飯店和附近有什麼好看好玩的？

盡享住宿提供的活動，包含划皮艇、風浪板和排球，另外還可以到高爾夫球場上盡情揮桿。住宿還有提供其他娛樂活動，例如健身課程、皮拉提斯課程和瑜珈。好好做個 Spa 放鬆一下，或在附設的 3 座室外游泳池裡任選一座來游上幾回。蓬塔卡納伊波羅之星海浪全包飯店也具備2 間酒吧、賭場和夜店，以及私人海灘、三溫暖和蒸氣室。

蓬塔卡納伊波羅之星海浪全包飯店內部或附近是否有餐廳？

是的，此住宿附設 8 間餐廳，具有美國料理。

蓬塔卡納伊波羅之星海浪全包飯店有戶外私人空間嗎？

是，每間客房都有陽台和私人院子。

蓬塔卡納伊波羅之星海浪全包飯店附近的環境怎麼樣？

蓬塔卡納伊波羅之星海浪全包飯店位於巴瓦洛的水岸，走路只要短短 15 分鐘就會到伊波羅之星高爾夫球場，另外走路 16 分鐘也可以到潑水樂園。

蓬塔卡納伊波羅之星海浪全包飯店住宿資訊、相片和旅客評語

Q: 蓬塔卡納伊波羅之星海浪全包飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 蓬塔卡納伊波羅之星海浪全包飯店有戶外私人空間嗎？

是，每間客房都有陽台和私人院子。

6/10 不錯哦

2025 年 9 月 26 日

Hotel bem limpo, estrutura ótima, mas zero cordialidade e comida muito ruim.

Francisco，6 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 1 日

The staff was great but the food was very average. I did wish there was greater entertainment that didn’t include guest and something included for the kids to get them out of the sun… like a game room that was not for money. Beds and room were cozy. Circus was great. Again staff was amazing!

Nicole，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

Wonderful hotel

Clara，9 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 6 月 2 日

Valerie，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 21 日

I liked everything.

Norma Susana，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 18 日

Incrível

Maico，6 晚好友同遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 5 月 14 日

Instalaciones excelentes, la comida floja (frutas incomibles, postres feos feos)

Yannik，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 5 月 1 日

Such a beautiful gorgeous and tropical place to enjoy with family and friends safe and fun.

Giovanni，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 15 日

Fernanda，7 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 4 月 8 日

Nice hotel - but not 5*

We arrived at 9.30 no welcome drink - just asked to download the app which would give us all the info we needed and given directions to our block ( which was approx 200 yards ) no assistance was given or offered with our luggage . I enquired where we could get food and was told we had 15 mins before the restaurant closed ! The app was pretty good although does have some inconsistencies mainly locations are known differently on the app vs reality. Also there are no details of the main buffet restaurant. The room was clean and reasonably well appointed but a little dated. Shower room was good. In terms of food the main buffet restaurant was good quality (not 5*) desserts were extremely good! The toaster at breakfast was the worst ever encountered 10 laps through to get it even slightly golden - I raised this with a number of staff who would reply “sorry speaka no englese” they would then disappear and take no action. The speciality restaurants were poor & badly managed , we had numerous experiences of food arriving over cooked and cold - but no action was taken or apology given ! The only exception was the French which was 5* full entertainment program- morning were usually quiet, with music starting from noon ramping up at 3pm with team members shouting through microphones to be heard! Those wanting a quiet spot to take in the sun were out of luck. The currency change service would only change US $ or Euros- not good Overall a nice hotel with lovely gardens but not 5* !!

Paul，11 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 4 月 1 日

Jennifer Nicole，5 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 4 月 1 日

Food is awful….gross mystery meat for omelette station, buffet was not stocked and cleaned properly. No swim up bar, no waitress service at pool. They let vendors come into lobby at night and they are very aggressive! The room was clean and our housekeeper did a great job.

Heidi，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 31 日

Very nice resort. Beautiful beach and many food options.

IWONA，7 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 27 日

The staff was amazing!! The food was good and nobody got sick! However, if you are a college student I would not recommend this resort because it was very family oriented, I was not prepared for that.

Hannah，4 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 3 月 14 日

Check-in was slow, with staff pushing upgrades. The resort is clean, spacious, and safe. Our family suite was quiet, comfortable, and well-maintained, with great blackout curtains. Housekeeping was excellent, and my kids loved the towel animals. The WiFi worked everywhere, even on the beach, and the resort app was useful for messaging the front desk. Food was hit or miss. Dinner had good options, but the buffet was unappealing—birds stole food, stray cats roamed the restaurant, and some items sat unrefrigerated. There aren’t many lunch options, and drinks (both alcoholic and non-alcoholic) were inconsistent in quality. The pool wasn’t well-filtered well, with lots of noticeable debris. Chair saving is out of control at the pool and beach, and the resort doesn’t enforce its policy. Solicitation was constant—vendors approached us nonstop, especially because we had kids. The wristband room keys were convenient, but I wish they were removable. Check-out is strict at noon, no exceptions, so we had to sit in the lobby for 90 minutes before our ride.

Lara，6 晚家庭旅遊

Orbitz 真實旅客評語

10/10 好極了

2025 年 3 月 3 日

All the nature around it.

Melinda S，6 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 1 月 22 日

The staff was AMAZING! The food could’ve been better. The resort was ok but we did find two roaches near the mini bar and bathroom.

Gabrielle，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 18 日

Sergey，8 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 17 日

erica，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 14 日

MARIANGELA C，7 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 1 月 8 日

Joyce，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 1 月 5 日

El hotel esta muy bien, las habitaciones son grandes y comodas. Las barras son muy lentas, la comida esta bien, pero no mas que eso. Es un hotel que cumple, la playa muy linda, siempre olas, algunos dias zargaso (diciembre)

sergio alejandro，11 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 1 月 5 日

Todo súper bueno. La calidad de servicio del personal marca la diferencia. Buena comida y bebidas.

LUISA，13 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2024 年 12 月 12 日

Beach is beautiful

Michele L，7 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2024 年 12 月 3 日

VILMA，6 晚家庭旅遊

Travelocity 真實旅客評語

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