Staff attitude is good, environment is good, equipment is relatively new, very satisfied
真實旅客
1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2019 年 9 月 3 日
真實旅客
1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
James
James,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
jimese
jimese,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Arlicia
Arlicia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Gina
Gina,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 7 日
Excellent
My stay was amazing. I needed a weekend getaway/staycation, and the hotel and staff exceeded my expectations. The king size room is very spacious, and the lakefront view was breathtaking.
Alvenease
Alvenease,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 1 日
Horrible experience
No one was at the desk to check me in. No one would answer the phone when I called several times while at the front desk trying to get someone to check me in. I found an employee at the bar named Rebecca. I told her I was looking for someone to check me in and had been waiting for a long time. She was not helpful and had a horrible attitude. When I mentioned that this happend the last time I stayed at the hotel as well, she told me I should take my $&!^ and go somewhere else. She cussed at me as I walked away back to the front desk to wait for someone to show up. The front desk lady showed up and I was trying to check in when Rebecca came to the front lobby to talk to me inapproriatly some more in front of other guests! The front desk lady had to physically remove "Rebecca" the bartender dragging her into the back room to stop her from yelling at me. I said I wanted to leave because of the embarrasing horrible situation. There were guests in the lobby trying to be helped as well and guests were drinking in the bar wathcing the whole scene. It was aweful. The front desk lady told me I could have a full refund and so I left. Now the hotel is arguing with my third party "Hotels.com" to issure my refund. Unacceptable.
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Hotel was super nice and very clean! Smelled so good!
Tyania
Tyania,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 29 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 26 日
Great hotel!!
Great hotel! Clean clean clean!
Scott
Scott,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 26 日
Ginger
Ginger,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 19 日
Jim
Jim,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
Rochelle
Rochelle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 14 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Robert
Robert,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 25 日
Dominique
Dominique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 22 日
Loren
Loren,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 22 日
Good location but…
Clean hotel in a nice location. Unfortunately, lots of noise due to some kind of sorority function or other. Also, the hotel needs more luggage carts given the number of guests staying at this location.
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
Amanda
Amanda,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 18 日
Doug
Doug,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 18 日
Poor customer service
I was next to a man beating his wife. 5 police showed up while I was hiding in the bathroom with 911 on the phone. The police personally escorted me out for my safety and recommended me staying somewhere else. I went around the corner to the Hyatt all around 9pm. I went back days later to get a refund and the hotel would not refund my stay. They said they did not have the police report...really!