I was not aware of the $50 hold on my credit card on top of the $300 I paid for the room. When I did not have that, I asked if I should just cancel. The desk lady said I would have to cancel through hotels.com, so I tried to. But when the hotels.com representative tried to call the hotel about the situation they said the Hyatt person hung up on them. I lost $300 because I never got to go into my room, or get a refund. Neither Hyatt or Hotels.com were able to cancel my reservation or compensate me for a later stay. The Hyatt representative also told Hotels.com that I was a no show. Lying.
Courtney
2 晚旅行
10/10
This is one of the best hotels I've ever Stayed at and friendly staff they went Above and beyond.
amanda
1 晚家庭旅遊
6/10
The refrigerator did not work, the tv stand outlets and hookups did not work. We called down for assistance and no one ever came. There was also 2 dogs in room next to us who barked a lot. Breakfast was great and service outside of repair was great. Not worth the price though.
Lacey
1 晚家庭旅遊
10/10
Big room
Paul
2 晚商務旅行
8/10
真實旅客
1 晚家庭旅遊
8/10
This was a nice hotel. Very clean with a decent free breakfast each morning. The beds were a bit hard for our liking, but the rest of the room was spacious and clean. The bathroom is very small and hard to enter - you have to squeeze in between the door and the toilet. The shower was great, plenty of hot water and full size shampoo/conditioner/bodywash to use.
The walls are very thin and you can hear the neighbors easily. If you are a light sleeper, ear plugs are recommended.
Hotel is in a great location. Nothing is close enough to walk to, but plenty of restaurants and shopping are just minutes away.
Brenda
3 晚旅行
10/10
Gerald d
2 晚家庭旅遊
10/10
Gerald d
1 晚家庭旅遊
4/10
Sutharsan
1 晚家庭旅遊
10/10
It was so comfortable experience.
sang
1 晚家庭旅遊
8/10
Amy
2 晚旅行
10/10
真實旅客
3 晚家庭旅遊
10/10
Thirupathi
2 晚旅行
10/10
.
Rachel
1 晚旅行
4/10
This hotel was and is not up to par it’s lacking updates the internet was not the greatest they don’t have any microwave in the room I would have to go downstairs to warm up any food the bathroom light was dull and the noise from kids running and going in and out of the room until 12am and waking me up at 7am todo the same thing.
Carol
3 晚家庭旅遊
10/10
kenisha
2 晚旅行
10/10
Stephanie
1 晚旅行
10/10
Great staff
lamonz
1 晚浪漫之旅
10/10
William
4 晚旅行
6/10
Cleanliness was something the hotel lacked. Front staff could be more available.