Walking distance location to Tongli old town was great. Unfortunately, hotel showing age and rooms not as clean as expected. It would also be nice if families were separated from non-families - the hallway was like daycare on Friday night.
The room which was assigned has a weird smell when we first entered. We provided the feedback to front desk but they told us to inform Facilities dept. It’s so not effective for guest to inform the facilities dept. don’t understand why front desk cannot help at all.
In any case, a rep from facilities came. We managed to change our room.
The whole corridor leading to all rooms is full for cigarettes smoke smell. Extremely unpleasant. Given that it’s a family resort, it’s not healthy for kids.
This hotel is very nice and clean, the food is great too. Service is excellent, the staff is very nice. And lakefront ground is great.
Un séjour d’une nuit dans un très bel hôtel avec un confort parfait
The ground of this hotel is beautiful, serene. We took a walk thru it.
The staff is very helpfu, butt only few speak english fluently. So download a english chinese translator app before you come.
We had a massge in the spa. I would highly recomnend it after a day in old town Tongli which is walking distance from the hotel. Don't forget to bring your swimsuit to fully enjoy the spa and swimming pool.