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Grand Serai Congress & Spa

5.0 star property
Luxury hotel in Ioannina with restaurant and pool bar

Choose dates to view prices

Photo gallery for Grand Serai Congress & Spa

Front of property - evening/night
In-room dining
Seasonal outdoor pool, pool umbrellas, sun loungers
Lobby
Executive Room | Minibar, in-room safe, desk, blackout drapes
In the heart of the business district, Grand Serai Congress & Spa offers a tranquil retreat. Start your day with a breakfast buffet, unwind at the poolside bar or on the sun-kissed terrace, and rejuvenate with spa services like massages and facials. With free WiFi and attentive multilingual staff always available to help.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Non-smoking
  • Free breakfast
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Babysitting
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Cable/satellite TV service
  • Garden
$121 nightly
The total price is $156
Sep 30 - Oct 1
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 23 - Sep 24
Check availability for tonight Sep 23 - Sep 24

Tomorrow

Sep 24 - Sep 25
Check availability for tomorrow Sep 24 - Sep 25
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Room

Executive Room | Minibar, in-room safe, desk, blackout drapes

Executive Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • 269 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, blackout drapes

Executive Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 700 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Traditional Suite, 1 Bedroom

Traditional Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Traditional Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
  • 430 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

Exterior

Hotel Du Lac Congress Center & Spa

  • Pool
  • Free breakfast
  • Spa
  • Free parking
9.4 out of 10, Exceptional, 178 reviews
$161 nightly
The price is $201
Sep 25 - Sep 26
Total with taxes and fees
Hotel Du Lac Congress Center & Spa
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About the neighborhood

Map
33, Dodonis Avenue, Ioannina, Epirus, 45221

What's nearby

  • Archaeological Museum of Ioannina - 13 min walk - 1.0 km
  • Ioannina Castle - 19 min walk - 1.6 km
  • University of Ioannina - 6 min drive - 5.6 km
  • University of Ioannina Hospital - 7 min drive - 5.6 km
  • Ali Pasha Residence - 14 min drive - 9.1 km

Getting around

  • Ioannina (IOA-Ioannina National) - 15 min drive

Restaurants

  • ‪Θυμωμένο Πορτραίτο - ‬3 min walk
  • ‪Accademia Del Panino - ‬3 min walk
  • ‪Μπουκιά Μπουκιά - ‬3 min walk
  • ‪Μάντζιος Καφέ-Ζαχαροπλαστείο - ‬4 min walk
  • ‪Skaravaios - Σκαραβαίος - ‬5 min walk

About this property

Grand Serai Congress & Spa

Grand Serai Congress & Spa is a great choice for a stay in Ioannina. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
    • For any questions, please contact the property using the information on the booking confirmation
    • Due to a temporary closure, the swimming pool, fitness facilities, and spa will be closed February 22-March 15, March 18-22, March 25-May 2, and May 7-December 21, 2024.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (549 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 6 buildings/towers
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible lounge
  • Front entrance ramp

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from July 25 2023 to December 20 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to May 31:
  • Swimming pool

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 15 to September 15
  • Guests under 16 years old are not allowed in the hot tub

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 0622Κ015A0151001

Also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Frequently asked questions

Does Grand Serai Congress & Spa offer free cancellation for a full refund?

Yes, Grand Serai Congress & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Serai Congress & Spa?

Yes, there's a seasonal outdoor pool. The pool will be unavailable from July 25 2023 to December 20 2026 (dates subject to change).

Are pets allowed at Grand Serai Congress & Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Serai Congress & Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Grand Serai Congress & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Grand Serai Congress & Spa and nearby?

Grand Serai Congress & Spa has a seasonal outdoor pool and a garden.

Are there restaurants at or near Grand Serai Congress & Spa?

Yes, there's an onsite restaurant.

What's the area around Grand Serai Congress & Spa like?

Grand Serai Congress & Spa is in the heart of Ioannina, a short 11-minute walk from Archaeological Museum of Ioannina and 17 minutes' walk from Lake Pamvotis.

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