Room was tired with holes in carpet, and damaged bathroom panels. Room to hot with no way to switch radiation off. Receptionist wouldn't provide a Vat invoice and didn't want to accept payment for parking stating I would have to get a ticket
Daniel
1 晚旅行
8/10
We had two rooms , my sister in one and myself and my daughter in the other.
Our room was clean and comfortable, my sister's room appeared to be the same on arrival but later on in the evening when she opened a cupboard underneath the hospitality tray she found two half eaten pizza 's in boxes and mouldy garlic bread.
She reported it next morning and the receptionist took note and was mortified to hear of it.
However on returning from our day out they were still there so she took them down to the reception where another receptionist was mortified as well. She gave us all some tokens for a free drink that evening.
We did enjoy our stay apart from that, the breakfast was very good , staff were very friendly and helpful, everywhere else was spotless.
angela
2 晚家庭旅遊
6/10
Said parking was free on website. Had to pay £5 pounds to park.
Not good.
Peter
1 晚商務旅行
10/10
James
4 晚旅行
10/10
Excellent location and staff very good
Richard
2 晚浪漫之旅
6/10
charles
1 晚旅行
2/10
Ryan
2 晚旅行
8/10
Good steady hotel. Decent food good beer great staff. Recommended.
Daniel
1 晚商務旅行
4/10
Andrew
1 晚旅行
10/10
Steven
1 晚旅行
6/10
Comfortable hotel good service from staff but was overcharged by £20 The guy on reception did not have the authority to sort it out was going to inform his manager but as of yet have not had a refund
Pauline
1 晚旅行
10/10
Great view of the estuary and plenty of outside space. Generous inside too. Staff brought us all we needed. Breakfast buffet had everything you could desire.
真實旅客
1 晚旅行
10/10
Staff friendly, helpful and focused on customer satisfaction
katy
1 晚旅行
2/10
unclean, bed was broke so had to shove a pillow so it was uneven , dirty tissues in the room, bugs all over the place
Miss E
1 晚旅行
4/10
Pretty poor.
Bedside lights not working, bath not holding water. TV remote didn’t work.
Beers at bar poor, almost flat. Half the items on the menu missing and very expensive. Breakfast was cold.
Stairs leading to rooms 1-18 dirty and carpets ripped.
Would not stay again.
Richard
2 晚商務旅行
10/10
Colin
2 晚旅行
6/10
Property needs a revamp. Room had wall damage, carpets damaged. Tv was broken on arrival but thankfully staff replaced the tv.
Beds gave us both a bad back every night.
Shower is no good for someone 6ft or taller!
Buffet breakfast was pretty bland but the breakfast was made to order on the weekend which was much better
Scott
3 晚浪漫之旅
8/10
Lovely place but restaurant was terrible half the menu not available i ordered fish and chips, the fish was massively overcooked the batter was really dark brown hard to cut into the peas were tasteless the only thing edible was the chips.
derek
1 晚好友同遊
10/10
Staff all very helpful & friendly, reception & dining/bar areas nicely decorated & very welcoming, corridors & stairwells need some updating. Rooms are clean & relaxing, room TV's could offer more range of channels.
Jane
3 晚好友同遊
8/10
Whilst the Hotel was nice and friendly, I now been sent a car park payment. Which is ridiculous as I definitely log my registration number into the Hotel registration.. BEWARE OF THIS.