2/10 不太好
2025年2月17日
Huge fail by Hotels.com
I booked at Hotels.com online a few minutes before 9:00, still an hour away from the hotel, and it was only when I finished my booking that they pointed out more clearly that the front desk was only open until 9:00 pm. I tried to call them, but no one answered, and there's now way contact anyone at Hotels.com. I will never use Hotels.com again. They did not make clear that the policies and procedures of the particular property made it impossible to meet the requirements.
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語