Nice hotel, excellent sized rooms and breakfast. Good location
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月22日
Poor
Worst Hampton by Hilton we have stayed in. Rooms dirty bedding smelt. Breakfast was carnage not enough seating area to accommodate and staff were asking people to sit upstairs or take food to rooms. Food then had to be carried up 2 flights of stairs. Limited choice of food
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月21日
Poor poor hotel
Where to start parking was over priced at £60 then hotel reception and bar area absolutely cold enter the room looked nice then when you sleep diffrent bed was so hard could not get xomfy pillows were awful at 4am in morning i was online looking for a different hotel at 8.20 no warnings but builders doing work directly abouve the room had a zoom meeting couldnt attend due to noise wasnt aware of a room on 1st floor for this food was well below par bacon all stuck together sausages looked like they had dried out hash browns hard booked for my husbands 40th birthday and got to be said the worst hotel we have stayed snd will never book again for the hampton was also told liverpool game would be on that wasnt food menu itself was very poor little choice if i hadnt have booked for 3 nights i would have left that same night
Emma
Emma,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月20日
David
David,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月19日
Pauline
Pauline,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月16日
nice view of albert dock we had
the hotel in general was ok it was the fact that they had a carpark and the machine inside wasn't owned by the hotel but by a third party which that i thought was strange but however even though they did give me a discount code it charged me double payment 😉 all it had on the machine was a whattsapp number on it i treid the reception staff servel times even rang ip for the booking id which i needed to get my refund even said they would email me they didn't they wernt exactly forthcoming to help me other than the fact is the carpark people might notice it and refund the £20 back to you so if you have a car and use the carpark just be aware before you use it . the breakfast was good
james
james,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月14日
The hotel location was convenient for our short stay the staff were brilliant the room was comfortable and very clean if there was a dampener than I would say the breakfast was slightly disappointing as the hot food was coldest
Satish
Satish,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月10日
Mihai I
Mihai I,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月10日
Rich
Rich,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月9日
Easy to deal with, responsive and value for money
Exactly what a short stay booking should be. Friendly staff on the desk, super fast simple solution when we reported an issue with air con. Only disappointment was the £20 charge for overnight (1 day) parking but we parked a 5 min walk away for £10 so all good. Otherwise a great stay!
Richard
Richard,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月8日
Lovely
Great experience
Clara
Clara,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月8日
Unfortunate mistake.
Hotel was decent, staff member was exceptional. Great guy who done his job very professionally.
Breakfast was reasonably good.
Only real issue was £50 for parking.
Lenroy
Lenroy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月7日
Checkin Nightmare
Check-in was a nightmare. The staff could not find my reservation and I had to spend over half an hour on my phone to deal with the booking agency. The hotel staff blamed the booking agency, and the booking agency blamed the hotel. So I don't know where the problem was. However, the hotel staff didn't appear to do too much to help.
Alistair
Alistair,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月5日
Liverpool Hampton by Hilton.
First time in Liverpool to celebrate our wedding anniversary. Stay at Hampton by Hilton hotels before and really like them. This one was a little tired. Had some issues, no sink plug, tv had no signal and we had a long cobweb hanging down from the ceiling. Issues were resolved and had a good stay.
Stephen
Stephen,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月3日
Dirty restaurant, very disappointed.
No bathroom door, no handle on the window either , no extra blankets, clean room but dirty restaurant and breakfast area. Dirty chairs and stuff splashed up the curtains. So very disappointed. Coffee machine didn’t work and the other machine was playing up. We left early and went somewhere else for breakfast. Slept on but we were in room 005 on the mezzanine so all we smelt was the breakfast!!
Vicki
Vicki,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
peter
peter,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月30日
Jack
Jack,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
Average Hotel
One night Sunday - numerous tikes had to ask children using the corridor as a race track to keep it quiet after 11pm booking in was a challenge £50 to park overnight challenges and asked for a parking voucher was told not one available - challenged again and someone from the back office informed me a voucher was a ailabe to park at only £20 the inconsistency with information the front desk staff have isn’t the best also why was I asked to swipe a credit card when i had paid for my room in advance and didn’t want any extras ?
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Per Magne
Per Magne,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月26日
Not worth the money and expensive parking
Messy check in!
Gate to car park was down and no clear instructions how to get in, very difficult when arriving in the dark. Had to risk parking on double yellow lines and run in to the hotel only to be told I just needed to press the intercom. An intercom I might add that was small with not even a sign to say 'press here for access'. Car park was horrendous to drive around and park a medium sized van.
It wasn't made clear (unless reading all the details at the bottom of the webpage) that parking was £20.00 per night either.
Good job I was travelling alone as there wasn't even a door on the bathroom!
Breakfast consisted of hard, overcooked sausages, over done bacon and sloppy scrambles eggs. Only one coffee machine working and the one that was dispensed the first attempt all down the back of the machine and missed the cup.
Overall for the price paid, very disappointed and I wouldn't stay here again.