good experience of stay
cleaniness
free parking is a plus
breakfast is nothing to be complained of
Louis
Louis,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2017年6月11日
Comfortable and clean hotel
Comfortable and clean hotel. The atmosphere is nice there. The only one shortage is that there's only one bus could take to the city center every 30 min.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2015年8月31日
Price is good. Staffs are friendly. Due to the location constrict, it is not convenient if you don't drive.
WAI YING
Hotels.com 真實旅客評語
10/10 好極了
2015年3月11日
Yishen
Hotels.com 真實旅客評語
8/10 非常好
2025年1月29日
Mandy
Mandy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Pros and cons
Unfortunately some of the spa facilities weren’t working . I was told after I paid . The the room was very hot . The service was amazing and so was the food . Rooms were very clean and the bed was comfortable.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月7日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
Sadly disappointed on birthday treat
Pretty disappointing stay, having booked the suite for a birthday treat , the heating did not work , and the room was uncomfortably cold on arrival and had to request additional portable heaters to get the temperature up. We were offered an alternative room but having paid for the suite we stuck it out with blow heaters and an oil radiator to try and enjoy the suite amenities. Unfortunately the bathroom was not heated , nor did it have a heated towel radiator or any means to inject warmth so was exceptionally uncomfortable using for toilet or shower . It seems it was a known problem with heating as there were additional heating sources in the wardrobe. The receptionist trying to sort the problem was very apologetic and helpful , and gave a couple of drinks vouchers for the bar. Had the heating been on would have been a great treat but -4 outside meant it was not as planned. Breakfast unfortunately followed suit - and was very cool to eat - the lamps keeping it warm were touchable !!! Chef did offer fresh options to his credit , but only certain items were done . Luckily the spa was toasty and warm and lovely service . Maybe we hit a bit of bad luck but I would hope the suite gets some attention and fixed. Up or others will be disappointed. - only 1 suite @ hotel - room 333 .
Nik
Nik,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
harvey
harvey,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月5日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Great Omelettes!
Great 2 night stay with the wife, lovely breakfast and service. The omelettes are the best I’ve ever tasted (cooked by Chris, who was very friendly too) Sharon was very chatty and helpful. Highly recommended!
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
Pillows
Would suggest a choice of pillows. The lovely ones provided but too large for guests who like a
Shallow pillow. I ended up using the folded bath sheet to be comfortable . Having said that, the bed was really comfy.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Could be amazing
Stayed for a sporting event. Room was good but quite warm. Evening restaurant service was slow beyond words. Morning breakfast staff were friendly and efficient and opened early due to the number of competitors staying. Clearly had a recent refresh and first impression very impactful
Vicki
Vicki,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Nothing bad to say about this hotel. The staff were lovely. The hotel has great facilities but we didn't make use of them this time round due to other plans in the city which is just a few minutes away by cab. Would happily stay again and enjoy the spa and restaurant. Rooms were also very pleasant with some nice compliments. Thank you to all at Voco.
Derek
Derek,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月9日
Really nice hotel, obviously recently refurbished which meant there was a really lovely restaurant, bar and lobby. However the bedroom and en-suite didn’t have quite as much attention to detail. Overall it was perfect for our family to stay in on our trip to Marwell zoo and Paultons Park
Sam
Sam,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年11月8日
IHG points not received when booked via 3rd party
I had a wheel in bed and it wasn’t very comfortable. I expected two proper beds. I learned for the first time, that I don’t get IHG points unless booked direct. Companies should tell people. I heard by default as I asked if points are automatically added. I didn’t expect to pay same price as a room with two proper beds. Staff great. Very clean. If spa could stay open longer that would be great. Say until 10pm
Jan
Jan,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月5日
Jane
Jane,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月2日
Good clean hotel, next to science centre. Really good.