The hotel is 30+ mins drive from Batam Terminal. No other transportation except taxi. There were spiders and some other insects inside the room. We called the front desk for help but they were not helpful at all. We spent the whole afternoon in the swimming pool cause the hotel was quite far away from the city centre and the transportation was not convenient at all. I would not recommend this hotel to visitors.
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2013年7月15日
床很舒服
雖然設備老舊,但服務人員態度親切。渡假村內的日韓餐廳用餐便宜,適合全家人悠閒放鬆。
Lin
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Wilson
Wilson,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月3日
Sune Leander
Sune Leander,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月2日
Kasmah
Kasmah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
The staff arebthe highlight. Great pool. Ok rooms. Beach access not a thing. Don't pay extra for it. Not a swimming beach. Shipping lane and industrial area. Good place if you just want to switch iff. Not good if you want shops and restaurants. Live entertainment in the evening was good.
Amanda
Amanda,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月27日
I love it
FREDDY
FREDDY,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月27日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年6月21日
Kasmah
Kasmah,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年4月9日
Yong su
Yong su,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年3月3日
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年2月25日
Staff were friendly and accommodating. It was a wonderful experience!
Nur Amirah
Nur Amirah,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2023年12月30日
Stayed here for 4 nights.
the good: staff were friendly and helpful, concierge and housekeeping were prompt to meet and address our needs. there are free shuttle services to nagoya hill and grand batam at fixed timings each day, also free shuttles to and from ferry terminal on demand. pool facilities were decent, breakfast spread was okay and restaurant food choices were diverse (though with a cost premium)
the room for improvement: facilities could be better maintained and showed signs of wear and tear, cleanliness of sheets and towels with no stains, resort is quite secluded from anything other than waterfront terminal (which is quite dead)
CALVIN
CALVIN,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年12月13日
Polite and approachable staff.
Rayan
Rayan,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2023年12月7日
Really far from anything else, but the service was great
Tan
Tan,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年11月22日
My work stay!
Me & my Japanese counterpart were on a one day work trip to Batam Yard & we opted to stay at Harris !
We are extremely happy with the Ocean view room ,cleanliness & excellent breakfast spread!!!
The reception gave us wonderful suggestions to try local seafood restaurant by the sea & also arranged taxi service with driver Willy who also was very kind & helpful .Am looking forward to come back for another holiday with my family .
Renuka
Renuka,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月13日
The room is clean and well maintain. Staff is polite and friendly. Breakfast spread alot of varieties to choose from. Been choosing Harris as my vacation hotel many times and so far no regrets. Keep up with the standards, thumbs up!
Muhammad
Muhammad,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2023年8月28日
Personally, I had an issue with my check in as the staff at the counter mishandled the situation but Monica and Dila stepped in immediately to rectify the situation. The ensured that the guest were not disappointed at all cost. Without them, the hotel will have a bad impression from customers.
Sarjune
Sarjune,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年8月10日
WENDY
WENDY,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年7月14日
Can create more place or view to walk
Lee
Lee,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2023年7月4日
Culinary Adventure of Disappointment & Spacious Rm
Our experience at the Harris Waterfront Hotel was a rollercoaster ride of disappointment and frustration. The culinary disasters began with a poorly made Margarita Pizza and continued with a disastrous breakfast scene the next day. The staff seemed clueless and unhelpful, leaving us to fend for ourselves. The rooms were spacious but took forever to be cleaned. In contrast, the Marriott Harbour Hotel proved to be a haven of delicious food and attentive service. If you value your taste buds, avoid dining at Harris Waterfront Hotel and head to the Grand Batam Mall instead.
Jay
Jay,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2023年5月5日
The shower area , water overflow to the toilet area when showering. Room 107 is where I stay.