Hotel has beautiful view of the river and the mountain. The hotel offers great food and service, room are clean our stay was wonderful.
We did one full day and 3 half day excursion offered by the hotel, everything was seem-less, they took care of everything.
I did lot of research before booking at Rio Serrano, I must say after our stay this hotel offers best deal for the money.
We loved our stay!
myung n
myung n,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
carlos augusto
carlos augusto,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Honeymoon stay
Unbelievable view, friendly staff, amazing food and drink. They surprised us with a bottle of champagne in our room to celebrate our honeymoon.
Alissa
Alissa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
a perfect place to unwind
a lovely hotel / experience at Rio Serrano. The perfect place to unwind after some long hours spent in Torres Del Paine park. Great service, spa was perfect and appreciated the variety of vegetarian food they offered. Highly recommend!
Rupal
Rupal,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Espetacular
Incrível! Melhor hotel que já fiquei!
Caroline
Caroline,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月7日
SUNG JU
SUNG JU,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月5日
Great spot/ views- food so-so
Great views- pool is nice also.
Food is so-so. They have a bit of a locked audience so I’m not sure their effort for food is that great. You are paying for location and views here.
Eric
Eric,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Katie
Katie,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Nicest hotel we've ever stayed at!
Incredible location and views, excellent food, friendly staff.
Mark
Mark,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月24日
Mariana
Mariana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Great location for touring Torres del Paine
I wish we could've stayed longer than 4 days - we spent so much time hiking and touring the park, that we didn't get to take advantage of everything the hotel had to offer. And the hotel was really nice - great views of the mountains, horses grazing literally right outside our window, great food and wine choices.
We did all our tours thru the Massif which is an adventure company located right in the lobby.
Lisa
Lisa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
monica
monica,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
evelyn
evelyn,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
Estuvimos por nuestra luna de miel y no pudimos estar mejor atendidos. El hotel es precioso, las vistas y las habitaciones nos hicieron sentir en casa tras 3 dias de trekking intensos por el parque de Torres del Paine, ojala poder volver algun dia!
Ruben
Ruben,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Excelente estadia pertinho do parque
Delicia de hotel! Muito confortável, comida boa, cafe da manhã maravilhoso. Equipe do bar muito atenciosa e eficiente! Tivemos um upgrade de quarto no check in! Fique apenas preparado para is preços, caso seja brasileiro.
Adriana
Adriana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
Stay in October for 7 nights.
Had a great stay at rio Serrano for 7 nights. We stayed in a superior room and the view was even better than it looked in the pictures. All the food was great(loved the cerviche) and the staff excellent. The best part is probably the pool and spa which is just beautiful and full of great features(sauna, showers, available drinks). I would recommend this hotel for anyone wanting a luxurious stay close to the park.
Kathryn
Kathryn,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月19日
The Rio Serrano Hotel was an incredible stay. The staff was helpful and nice the entire time. We ordered their breakfasts and lunches to go which was useful for hiking days. However the bar and restaurant food was amazing too. The staff was helpful with every request we've had such as a birthday cake to getting us ice for icing sore knees.
While the Hotel was amazing, their excursion company The Massif gave us the opposite experience. They scheduled our Grey Glacier navigation on the wrong day. We had to reschedule and cancel other excursions after that incident which ruined some of the trip. They stated they would find alternates for horseback riding since I was over the weight limit but never did. The company felt very unreliable. Would not book with the again
Jason
Jason,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Na
Na,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月7日
Uma estadia muito aprazível, em um local privilegiado, no qual a qualidade do atendimento e conforto estão sempre presentes!