I don't like the cleaner to clean my room at around 430 pm on 2 days. Hotel replied that they have more than 1000 rooms and will be arranged to clean some room on pm sessions. But I am satisfied with their reply as 4 star hotels should arrange staff to clean the rooms with efficient way.
CHI CHEW
CHI CHEW,8 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 1 月 2 日
Andrew
Andrew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 11 月 30 日
MEI LIN catherine
MEI LIN catherine,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023 年 11 月 12 日
Sau Mei May
Sau Mei May,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023 年 11 月 1 日
MEI LIN CATHERINE
MEI LIN CATHERINE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022 年 9 月 13 日
Shing Chung
Shing Chung,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 22 日
Not recommended
I would not recommend this hotel. I found body hair in the shower and in the bathroom rug - which I showed to reception. Housekeeping level was really bad: my pyjiama was simply thrown from one part of the bed to the other, but the worst thing is that coming back in the afternoon I found a bra, that I had left near the pillow, on the floor (!), and some bedsheet on the desk - really not sure what they were put there for.
The quality of the breakfast food was really low - I tried it one morning and the decided I was better off not using the breakfast I had paid for.
The rest of the staff is generally reactive and quick, but hopefully, you can find something overall much better in London
Giulia
Giulia,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Lane
Lane,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Flot hotel
Meget hjælpsomt hotel. Kunne tjekke ind allerede kl. 11, selvom jeg ikke havde bedt om tidlig indtjekning.
Flot og pænt hotel
Pia
Pia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
My first trip to London and I loved my stay. I wish I didn’t have a view of a wall but overall it was a great stay.
Jennifer
Jennifer,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Simon
Simon,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Joseph
Joseph,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Room for improvement
Slow check in, eventually checked into wrong room with another guest in the same room. Was able to write my name in dust in the room. No opening window and limited internal view made room feel clostraphobic. Service from staff was otherwise friendly and attentive. Good location. Previously stayed here and had problems with unexpected charges. Wouldn’t stay here again