Polite and helpful customer service. Clean and cozy. The breakfast is very good especially the fish. The only draw back is the WiFi - as it is free, its bandwidth is limited, so a bit slow and unstable.
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Vicki
Vicki,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Badly need of a refurb
Room itself was clean, but the shower area was very bad. The grouting in the tiles was stained brown as was the silicone around the shower base. We would not shower in there. The communal areas are badly in need of refurbishment. We complained to the manager next morning about the shower and he told us that the hotel was due to shut for a refurbishment, but it had been delayed by Greene King who own it. He apologised and offered a full refund to his credit. It was not just our room, as my brother also had a room in which the shower was in the same state, after paying for an upgraded room. He also got a refund.
Mr Richard
Mr Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月3日
Dog friendly pub with fabulous friendly staff
The rooms are comfortable and had all the facilities you would want. The rooms are a little tired but with such a busy island you’ll only be sleeping and showering in it. Staff extremely helpful and welcoming including to our dog who they treated like royalty. Evening meal very good and breakfast which I paid for in advance was impressive. Great location. A little noisy at pub closing time but should be expected as I booked a hotel above a pub!!! Would recommend for all
paul
paul,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月11日
Very poor - avoid
Very noisy room, smelt terrible and was generally dirty and dilapidated.
Josh
Josh,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月28日
It was a nice hotel near the ferry terminal, but there was no parking at the hotel parking was available at payed parking it was$6:00 for the night other than that I can recommend it
John
John,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月23日
Very handy for all in Cowes
Doug
Doug,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月22日
Ideal location for the centre of town. Comfortable room with all requirements for an overnight stay.
Perfect location to start the coastal path walk.
Stayed at the beginning of walk Sunday very quiet at night. Stayed at end of walk Saturday night. Very noisy outside in street until early hours, even with windows closed
Otherwise great place to stay. Staff lovely and helpful. Meal choice good and plentiful
kevin
kevin,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月19日
Went with family for a wedding had a fantastic time, the staff made us feel very welcome, ideal spot for the ferry, breakfast was fab,would definitely stay here again
Ann
Ann,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
Cecilie
Cecilie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月15日
Lovely place and people
Conor
Conor,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月8日
Very friendly staff
Enormous room so much room
A little dated but clean,
Bathroom could do with renovation but again very clean , a plug nearer the mirror would again help
David
David,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月6日
paul
paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月27日
Very welcoming. Clean and great value for money..
Alexandra
Alexandra,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月22日
Great place and location
Robert
Robert,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年4月22日
Staff and service was excellent. Very friendly and engaging. Excellent breakfast and food generally. Great beer garden overlooking harbour.
Anthony
Anthony,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年4月1日
Wonderful welcome, brilliant staff
Such a warm welcome and so helpful. Absolutely lovely stay. Rooms were clean and well maintained. Bathroom likewise. Staff were brilliant able to accommodate a slightly later dinner on our first night and looked after bags both before check in and after check out.
Maureen
Maureen,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年3月8日
Convenient but tired hotel with comfortable beds
It gave me everything I needed. A comfortable bed and a quiet, clean room to stay in whilst visiting a poorly friend. The staff were pleasant, kind and helpful and my room was moved when I pointed out the difficulty with the bath tap. One young person behind the bar was somewhat off-hand when we thought we might have a meal but changed our minds because the table in the bar was dirty and two glasses had lipstick still on them. I feel proper training is needed here. The hotel itself was very tired - a hot tap that was furred up on the bath/shower that I couldn't turn on, the chain missing from bath and sink plugs making it very difficult to drain the bath - it would have been impossible for even slightly arthritic hands. I was also disconcerted to find that there was no fire exit route map displayed in the room and if there had been a fire, and the stairwell filled with smoke, I am uncertain how I would have got out. I understand that a refurbishment is happening soon and I presume that most of these matters will be addressed.
Helen
Helen,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年2月29日
Poor hotel only held up by great staff
Great check on, great staff, very friendly and there to help. Room in poor condition, no heating and no hot water . Meant to be in for 2 nights, checked out after 1 . Great food offering, shame about the state of the premises.
Stuart
Stuart,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年2月10日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年1月17日
Simon
Simon,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年10月20日
Had a nice stay
Michelle
Michelle,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年10月16日
Arrived out of hours the night porter and front desk did a great job. Gave all the information requested and were very welcoming.
The room I stayed in was clean. Bed and sheets spot on but the decor needs refreshing.