我是否可以免費取消雲頂高原溫德姆離子華麗飯店的預訂並收到全額退款？

可以，雲頂高原溫德姆離子華麗飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

雲頂高原溫德姆離子華麗飯店是否有游泳池？

是的，住宿提供3 座室內游泳池和兒童游泳池。旅客可以使用游泳池，開放時間為 08:00 至 21:00。

雲頂高原溫德姆離子華麗飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

雲頂高原溫德姆離子華麗飯店是否提供停車位？

是的，住宿提供免費自助停車服務。提供電動車充電站。

雲頂高原溫德姆離子華麗飯店入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：任何時間。退房時間為 12:00。提供快速入住和退房服務。

雲頂高原溫德姆離子華麗飯店是否附設賭場？

此飯店沒有賭場，但雲頂賭場 (開車 10 分鐘) 和雲頂天際賭場 (開車 12 分鐘) 都在附近。

雲頂高原溫德姆離子華麗飯店和附近有什麼好看好玩的？

雲頂高原溫德姆離子華麗飯店具備3 座室內游泳池和全套 Spa 服務，以及健身中心和花園。

雲頂高原溫德姆離子華麗飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

雲頂高原溫德姆離子華麗飯店有附設廚房、可以自己開伙的客房嗎？

有，每間客房都會提供廚房。

雲頂高原溫德姆離子華麗飯店住宿資訊、相片和旅客評語

Q: 雲頂高原溫德姆離子華麗飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 雲頂高原溫德姆離子華麗飯店內部或附近是否有餐廳？

是的，此住宿附設 1 間餐廳。

Q: 雲頂高原溫德姆離子華麗飯店有附設廚房、可以自己開伙的客房嗎？

有，每間客房都會提供廚房。

4/10 一般般

2025 年 9 月 25 日

地點離市中心遠不方便！員工沒禮貌！

KWOK YIU，1 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 26 日

Shun En，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 25 日

MASAKATSU，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 21 日

ISHII，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 20 日

シャワーの下水臭だけマイナスポイント。あとは良かった。カジノへは歩いては行けません。

HIROHISA，3 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 30 日

A very nice option for when you're visiting Genting Highlands. Less than 10 minutes drive from the mall and theme park area with lots of facilities within the property itself. The room was nice and clean with a gorgeous view of the surrounding mountains. Breakfast selection was OK, however some things ran out quickly due to the long weekend crowd. Facilities were fine, we enjoyed the heated pool. There is a paid rooftop experience where you can take some beautiful photos - a bit pricey but fun. Restaurant options were OK but you'll need to drive out if you want alternatives. The only thing is that some facilities weren't available - the kids playground pool didn't have water heating which made it too cold to be in and the infinity pool was closed for maintenance.

Sara，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 11 日

Nitin，1 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 1 日

Very bad experience Although the staff was very nice But lots management and facility issue 1. 7 lifts CANNOT accomodate with 40+ floors of the building. Take 1 hr to get the bellboy bring the luggage up/down. Have to use stairs to parking lot. Worse situation during breakfast time and check out time 2. Breakfast area too small. CANNOT fit with number of guest. No table to sit. Empty food not top up. Long que at egg station. Breakfast substand. Nothing great with rm60 per head breakfast. Terribly overprice. Mamak breakfast so much better 3. Reception area so small. And only 3-5 workers handling check in check out. Not proportionate with high number of guests

Fikri，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 5 月 11 日

Takashi，1 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 4 月 23 日

Overall its a good place to stay with family or friends. However, they should improve their sewage system as there is a strong stench in the toilets. Air freshners were probided upon request. Good to also take note on details such as providing handsoap in the toilets and kitchen as well. As for the gym, there should be a sign to inform guests to take the key card from the pool towel area.

Vithya，2 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 21 日

Property is excellent even though it it's quite a distance from the main attractions...the staff are friendly and courteous..one suggestion would be to provide the shuttle service free for hotel guests...

Nantha，2 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 3 月 9 日

Ajeet，2 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 3 月 3 日

mükemmel bir otel

Kendi evimde gibi hisettim.

Ediz FATIH，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 2 月 21 日

It will be beautiful when it’s all finished

Dee，3 晚浪漫之旅

Wotif 真實旅客評語

10/10 好極了

2025 年 1 月 30 日

Shinta，2 晚旅行

Hotels.com 真實旅客評語

2/10 不太好

2025 年 1 月 11 日

DongMin，1 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 1 月 2 日

Not worthy of a 5-star classification

Rooms: Entered the family room and was immediately greeted by a whiff of stale air. Ceramic tiles were uncomfortably cold; would have expected the floors to be carpeted given Genting's chilly climate. The build of the room was shoddy & shows lack of attention to detail, eg, shower glass door don't close fully, so the dry toilet area gets soaked everytime someone takes a shower. Hot water runs out quite quickly, so the next person showering will have to wait for a while. Room wifi was mediocre at best. Food and drinks: The breakfast buffet wasn't the greatest if I'm being completely honest. Selection was quite mediocre and taste-wise was average at best; quite a disappointment as Malaysia is famed for having awesome food. Saving grace was that the chefs at the live stations were all very friendly, especially at the egg station. Always smiley despite the heavy traffic flow Noteworthy details: For a new 5-star property, this hotel falls well short of expectation. As an ex-hotelier & a frequent business traveller, I have to say that this was one of the worst 5-star hotels that I have stayed in. Booked a family room & the price was similar to Ritz-Carlton KL, one of my usual hotels when I'm in KL; unfortunately, the room, facilities & service cannot be further away than the famed Ritz-Carlton. Quite shocked that we need to pay extra to use the kids' play pool & shuttle bus to Genting SkyWorld where all the main attractions are.

John，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2024 年 12 月 26 日

Great location, nice room but odour from bathroom

Rajvin，1 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2024 年 12 月 16 日

Tammy，1 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 11 月 25 日

As it is soft opening, the main attractions are not ready. The bathrooms also hv a smell. It has to do with the air ventilator. This is something the management needs to look into it and find the cause. Otherwise, the review will always be negative.

3 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2024 年 11 月 24 日

Poh Guan，1 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 11 月 9 日

One of the nicest locations I have ever seen for a hotel, however, the staff service is below, much below expectation. The check in lady was lovely but her manager/supervisor (in Mack suit) was rude to his staff and behaving in a way that he was more important than any mortal hotel guests! I stay in different hotels and have gold status in a few, but this is the first time I was told the rooms are available but I will have to pay the full early check-in price if I want that and the supervisor was instructing the front desk to say this to me. The restaurant closes after 10pm but from 9pm the staff were very reluctant to serve food as they were “closing soon”! My wife waited for 25 minutes for a portion of chips which they gave to someone else and never apologised and it was so late that their kitchen was closed.

Aasif，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2024 年 11 月 6 日

Adam，2 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2024 年 9 月 25 日

This hotel opened June 1 2024, not all amenities are open. Work is still being done. They have shuttle busses to Resort world for RM7 per person, in my opinion it should be free considering the hotel isn’t fully completed. Once all work is done I think this hotel would be beautiful place to stay. The view is amazing if you get the room facing the mountains

Raji，3 晚家庭旅遊

Expedia 真實旅客評語

雲頂高原溫德姆離子華麗飯店

Wyndham Ion Majestic Genting Highlands

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