For a new Hotel this was the worst experience I’ve ever had
Johnny O Smith
Johnny O Smith,5 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月7日
Great customer service
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月7日
This property was good. Didn’t know it was an extended stay hotel.
Dorene
Dorene,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年9月4日
The room had no hand soap, limited towels and was very noisy.
Siamphayphet
Siamphayphet,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月2日
Took forever to get the front desk staff to show up, a sweet lady from housekeeping started the process of looking up our reservation cause no one was showing up. If you need a handicap shower the front desk staff could care less. I even asked before leaving the desk if it was a transfer shower as booked she said yes we get to the room and it’s a regular tub/shower. Went back down the stairs cause the elevator was out (good thing my husband was not in his wheelchair) to get the right room and had to tell her three times it was not a handicap tub before she understood like I didn’t know what a tub is. Ended up with a portable shower chair in a handicap tub not shower. If you are needing the kitchenette for your stay be aware they do not provide any cookware, utensils plates silverware or coffee pot. Bring your own towels if staying more than one night they only give two towels and two washcloths for any length of stay. The staff should be aware of which rooms are handicap and take the time to see when they are booked.. and contact customers if they run out.
Karen
Karen,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月31日
There was nothing unique about the property other then it was new.
My objection to this hotel is they advertise as having kitchenettes. While that is true, they provide NO utensils. They have a set of pans you can check out and borrow. As far as silverware or spatulas or sharp knife were told that there is a dollar store across the street. Additionally, they put out two small bath towels and two face towels. That's it. Don't ask for any more because "they don't do that" Not the most friendly reception for a paying guest.
Joseph
Joseph,1 晚浪漫之旅
Travelocity 真實旅客評語
2/10 不太好
2024年8月30日
Unclean
Michael
Michael,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月29日
Nasty customer service and nasty room like someone had already used it
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年8月29日
Just nasty services
Michael
Michael,2 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年8月26日
Arrived for a late check in. Looked like people living in their vehicles in the parking lot. The parking lot reeked like sewage. The inside smelt like weed. We were there roughly 20 mins and decided to not stay there and was refused a refund.
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
The rooms and employees were very nice. The rooms are so thin that you can hear every single move. It sounded like someone above us was moving furniture. Asked the front desk she said she would call and let them know. But that didn’t help they just got louder. There was always a smell of something other than cigarettes in the hallway and elevator. Also was not told at checking if we needed more towels to bring them down in the basket for more. If you need a blow dryer make sure you bring your own.
Bambii
Bambii,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年8月24日
The hotel is beautiful, the staff at the front dest was not really friendly...I expressed my concern and question about the paper Mill smell and my room smelled like cigarettes when I woke up, but the front desk lady blew me off to talk to someone about whatever...they should also look into the chicken curry smell in the hallways... By the way, then really need to update there address or remark it on Google maps...the address given brings you to a parking spot behind a shopping center, it's easy...tell people it's behind taco bell or off the other road!