We've stayed at The Ridge many times, and the overall property is beautiful. Unfortunately it seems like they're slipping on maintaning the rooms. The drawers didn't close properly, knobs fell off cabinets repeatedly, remote for the tv didn't work, the shower pressure was pitiful, there was a thick layer of dust in one area of the living room, no extra blankets. Even though we booked a "presidential suite" we were placed in a low elevation unit with views straight into that back of neighboring businesses (and the marina over the top). It was loud late at night with music, and early in the morning with street noise. Even the general grounds seemed to be lacking a bit of care. The good: The spa was amazing. Don't miss the Temezcal Ritual experience! The pool and surrounding views are like no other.