Internet rarely worked, tv never worked. Staff had poor attitude.
Vincent
Vincent,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月27日
Beautiful hotel well located
Nice stay in this beautiful hotel. Wonderful room with painted ceiling. Good breakfeast but we did not feel welcome to it (have to ask for forks, spoon, and seem to bother when asking). The hotel location is very good, not in the overcrowded parts of Ortigia, but at walking distance of everything. The team can send your car plate to the police to authorize access to ZTL to drop off luggages.
Some people went back to their room late in the night and made lot of noise in the corridors.
Bernard
Bernard,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月5日
Air conditioning not working, no bar, no Room service, no restaurant as advertised
Quite in helpful
Morning breakfast staff lovely though
Mark
Mark,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月2日
Noise
Otavio
Otavio,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年9月30日
Convenient location in Ortigia. Room was average size for the location and price. Included breakfast was typical. Sheets and pillowcase were stained, but were changed the next day. Wifi didn't work for most of our stay.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月26日
We booked a “Superior” room as it cost only a few extra Euros/night but ended up with a standard room (smaller and zero view).
They gave us a discount on departure but make sure you get the Superior if you book Superior. Staff were very friendly and helpful.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月12日
Very nice and clean rooms. The area around the hotel was very walkable. Breakfast was very good.
Kathleen
Kathleen,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年8月27日
Staff was so helpful with helping us do valet parking and getting a taxi.
Marcia
Marcia,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月7日
Great location
Liam
Liam,7 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年8月3日
Hotellet ligger fint til og i den forstand bra utgangspunkt, men etter vi klagde på ar AC ikke virket, bad om et annet rom så ble de fornærmede men ga os et annet rom der AC fungerte, på rommet vi hadde først var det 29 grader på rommet med AC på fullt.
Ebbe
Ebbe,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月23日
Excellent staff and location! I would stay there again.
Michael
Michael,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月18日
Localização perfeita! Tivemos uns problemas com o ar condicionado mas logo solucionaram! Foram muito atenciosos
Paula
Paula,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月18日
Definitely needs a renovation: run down.
Receptionist was fantastic.
Querino
Querino,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月15日
Rogerio
Rogerio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月11日
Well managing the logistics of arrival when driving a car, good job in coordinating in advance the parking and valet service. The breakfast was very good and the location of the place superb
Miguel
Miguel,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年6月9日
We enjoyed how personable they were, enjoyed our stay and they assisted us whenever we needed something.
Jill
Jill,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月8日
Great location
Great location quiet and all we needed
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月8日
Boa localizacao
Excelente localizacao no centro de ortigia e atendimento, cafe da manha razoavel, o acesso aos andares superiores e feito por escadas , nao tem elevador, o estacionamento é no sistema vallet, vc tem que avisar o horario da sua chegada e saida.
mauro k
mauro k,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月8日
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年5月4日
Excellent location
Marsha
Marsha,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年3月10日
James
James,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年2月2日
Nice location.
Christopher
Christopher,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月9日
Charming
Overall a charming and very welcoming little hotel. The breakfast was a simple but adequate one. No tea/coffee making facilities in the room was a bit unusual. Wi-Fi was very poor. Shower room was basic. That’s the main negatives dealt with. Overall, it’s a beautiful old building which is perfectly situated right in the middle of Ortigia. Everything is within easy walking distance (if you don’t lose your bearings!!) and given its rating as a three star hotel, it’s fair value for money. I expect we will return to Ortigia sometime and would be quite happy to make Hotel Gargallo our base once again.