總統飯店 - 布達佩斯

I spent a little bit more than i usually would to stay in what seemed to be a grand 4-star quality hotel. In large part, this was for the roof terrace where i imagined going to late at night to watch the city pass by with a hot drink in my hand and to get a unique view of the nearby parliament building. When i got there and asked how to get to the terrace, the staff told me it wouldnt open until summer even though the website shows it with an icerink on it and doesnt say anywhere that the terrace was closed. I felt duped, and robbed - and the staff couldn't have cared less, actively rolling their eyes and sighing as i spoke when i explained that i thought it was wrong that id been mislead out of my money. The hotel is in a deadly quiet area with no easy access to anything past 8pm when their pool and restaurant closes. Even the basic things were bad, like having two small single duvets on a double bed, meaning i woke up cold every night between two tiny duvets and the cheap low-quality toiletries. I'd urge you to stay anywhere else - the quality doesn't justify the expense.

An absolutely lovely stay. Very comfortable room with a comfy bed! Delicious breakfast with lots to pick from. The spa facility was a great added bonus fab to chill after a busy day of exploring. The location was also ideal, and overall lovely stay.

The first room was to hot and the second room was too cold and it was leaking from the roof in the bathroom.

Comfortable hotel well positioned in the city centre.

Amazing very helpful and hotel was to a very high standard

This was an excellent hotel, location first class, hotel nearer a 5* than just 4* including breakfast was out of this world 10/10 Staff fantastic excellent English Pool and wellbeing facilities 10/10 For a solo traveller the single room was amazing location very safe police patrolled due to financial area Highly recommend

Great hotel in a great location! Hotel has decent spa facilities for no extra charge - so it was lovely for a swim after a full day of walking! The main hotel was beautiful and modern - however our room didn’t quite match up to our expectations, it seemed very dated! Still comfortable though! Breakfast was good too.

Everthing was excellent, but the wifi. Connection patchy at best sometimes nonexistent