I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Gary
Gary,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason
Jason,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Excellent hotel and a great views
First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren
Darren,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月2日
Very nearly great
The good: This is a lovely looking hotel from when you walk through the doors. The staff were friendly and helpful. The bar attached was really good and the breakfast was enjoyable. Good looking furnishings in the room overall great look and feel.
The bad: The bed was a bit rickety and the mattress was the cheapest of cheap and lessened the overall quality.
It’s a cheap and cheerful hotel if they got some quality mattress’s it would be great
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Claire
Claire,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月1日
Simon
Simon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
Alexander
Alexander,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月26日
Nicola
Nicola,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Admin
Admin,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.
Claire
Claire,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月16日
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Helen
Helen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Our stay was lovely. The only beef I have is that you allow dogs in the bar. I have nothing against dogs but I don’t agree with them being in a bar or restaurant where you eat and drink, it is not hygieneic
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Loud Music
Loud music Sunday night from the function room not ideal
David
David,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
Winter Break.
Stayed in the executive suite top floor ,view amazing .Few things needed in that room ,there is only one arm chair that had seen better days cushion was loosing all the feathers
The settee was so low to sit on you couldnt see the lovely view of the sea.More mirrors need too.Grab rail needed in spa bath ..Wardrobe door wouldnt close .Heating is on a timer so if you want to be in youre room through the day it was very cold .We had to wrap up in bed throws. Staff very friendly in breakfast bar. The Poetic licence bar was nice but yet again so cold to sit in .
lynne
lynne,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
A well positioned seaside hotel with a good vibe.
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Leigh
Leigh,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
Very friendly staff,very clean and great bar to relax and chill out. Great place if you heading to the match
john
john,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月27日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月20日
Stuart
Stuart,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
Have stayed at this property a number of times. While still a good hotel the standards seem to have fallen and servicing of rooms has been cut back to every thrid day.