The staff was amazing when we first got hear they greeted us with open arms and treated us like family. When we told them that we are here to celebrate our anniversary they gave us free bottle of champagne which was so nice. Last we had a wonderful time celebrating our anniversary in our room and up to the skyline looking at the amazing view and taking amazing pictures.The next morning the breakfast was amazing and the morning staff was also very polite and friendly and helpful. It’s sad to leave today Saturday December 13,2025 this beautiful wonderful amazing hotel. We will be back for sure next year in the summer time again and stay here longer this time.
Carrie
Carrie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 4 日
The air conditioner in the room is making too much noise when it's working and even with it switching on, the room still feels cold. As a result I couldn't fall asleep at all for the whole night. The pillow also smells like somebody's hair has not been washed for some time.
Ning
Ning,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 23 日
Hotel room was ok. Location was great. Service was excellent.
Michael Parish
Michael Parish,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 23 日
Outstanding service, breakfast, staff, snacks, and hot beverages. Wouldn’t stay anywhere else in the Buffalo, Niagra Falls area!
Mary
Mary,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 11 月 20 日
Hyo Min
Hyo Min,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 17 日
The staff were friendly and very welcoming at all times. The room was absolutely amazing clean and very well prepared as my husband had asked as it was our honeymoon.
Dustin
Dustin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 10 日
Good
Russell
Russell,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 28 日
the room was advertised as having a 2 person whirlpool. it was way too small for 2 adults
JOHN
JOHN,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 26 日
The staff was SO KIND and helpful. The hotel is just VERY OLD. It could have had a deep cleaning. I was attracted to the hotel for the old vibes but there was just a lot of things that were very dirty it stained.
Mackenzie
Mackenzie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 21 日
What a neat historical hotel! The hotel was beautiful and the staff was extremely friendly and helpful. Our room was very cozy and very well furnished. We really enjoyed the extra sitting area in the evening. The breakfast was very good too! Really appreciated the free coffee and cookies available in the entry and the bar was super nice. Probably the best part of this hotel was the great location! Right down the street from The Niagara State Park! The staff told us we could go up to the very top floor and view the fireworks they did over the Falls every night too! That was a great way to view them! The area around the hotel had several restaurants and the parking was in a secure gated lot right across the street. If your going to the park, this is definitely the hotel to stay in!
Victoria
Victoria,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 18 日
Decent place. Old, out of date, room needed minor repairs, blow dryer did not work.
Rebecca
Rebecca,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 18 日
Our experience was better than we hoped for. It was perfect for my cousin's 70th birthday
Barbara
Barbara,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 15 日
Over priced cheap hotel
It's equivalent to the Holiday Inn Express. Tje pictures make it look much more elegant than it is. The breakfast was continental, with powered eggs and sausage pucks in warmers. Very disappointed. Should have just booked with one of the nearby hotels and saved the $80, gotten a good breakfast elsewhere.
Todd
Todd,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 10 月 11 日
Susan
Susan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 8 日
Pretty much standard breakfast fare, but very adequate. Only things I noticed which need addressed:
1. Carpeting in room is worn nd looking shabby around doorways.
2. Large, tiled shower. However, floor was slippery and there was no rubber mat or grab bars. Any elderly person, of someone with balance issues could easily fall.
3. Shower pressure could be improved.
Mary
Mary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 5 日
Charis
Charis,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 10 月 2 日
Attitude from desk staff during check in. Not as clean as expected. No place to park for loading and unloading. Parking across the street was inconvenient.
Ronald
Ronald,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 30 日
Heather
Heather,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 29 日
It seemed there was a leak from the hot tub into the room below as I had staff knock on my room door about 20 mins after I emptied the hot tub / jacuzzi. I was asked if I had used the hand held shower head which is part of the jacuzzi unit which I hadn’t nor had I spilt any water on the floor other than a small amount that may have come off my body when drying off beyond the towel I had in the floor.
I did not use the hot tub:jacuzzi on the second night for this reason as I was doubtful about the plumbing working correctly should I empty it after use.
Lee
Lee,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Nice cool room perfect for sleeping. Also, we could see the nightly fireworks from the comfort of the room.
Gail
Gail,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Excellent service, management is very good. Location is very close. Can see light and fireworks at night from 19th floor
RAMMOHAN REDDY
RAMMOHAN REDDY,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 22 日
Great place to stay
The hotel was very historical in feel, the staff was very generous pleasant and helpful. We had a minor issue upon arrival but they managed to resolve the situation with elegance and upgraded our room to a beautiful suite free of charge which was totally awesome. If we are ever back in the Niagara area we will definitely be staying there again. Also it is literally a 5 minute walk to the Niagara Falls state park and if you want to go to the casino it’s a short 5 min walk there also.