格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式

5.0 星級住宿

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

高級的海濱住宿,設有Spa並鄰近瀉湖公園

選擇日期,查看價格

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的相片集

鳥瞰角度
露台/庭院
花園景
私人海灘、白沙、躺椅、遮陽傘
10 間餐廳,供應早餐、午餐和晚餐,亞洲料理
格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式離Akumal沙灘很近,只要開車 10 分鐘就會到,住宿還有專屬海灘,提供海灘遮陽傘、海灘按摩服務和排球。這裡附設的 3 座室外游泳池和漂漂河可以讓大家都玩個痛快,想要好好放鬆一下的人則可以去體驗敷體療程和芳療。The Park是住宿裡 10 間餐廳的其中一間,用餐時可以享受海景,早餐、午餐和晚餐時段都有開放。此奢華住宿還有 2 間海灘酒吧、附設夜店和免費兒童俱樂部。住過的人都對住宿的游泳池和友善員工讚不絕口。

評論

8.6 分,滿分 10 分,
有夠讚

熱門設施服務

  • 免費早餐
  • 游泳池
  • 禁煙
  • 酒吧
  • 洗衣設施
  • 免費停車

主要設施服務 (12)

  • 每日客房清潔服務
  • 位於專用海灘
  • 10 間餐廳和2 間海灘酒吧
  • 3 間池畔酒吧和10 間酒吧/酒廊
  • 全套 Spa
  • 3 座室外游泳池和漂漂河
  • 夜店
  • 免費兒童俱樂部
  • 健身俱樂部
  • 三溫暖
  • 蒸氣室
  • 免費腳踏車

有家的溫度 (6)

  • 兒童游泳池
  • 免費兒童俱樂部
  • 遊樂場
  • 沙發床
  • 專用浴室
  • 私人浴缸
目前的價格是 NT$7,133
總價 NT$8,924
含稅金和其他費用
9 月 9 日 - 9 月 10 日

客房選項

可用的客房篩選條件
顯示 8 間客房 (共 8 間)

Deluxe Junior Suite Ocean View Quadruple

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費迷你吧物品
智慧電視
於 2024 年重新裝潢
  • 52 平方公尺
  • 1 間臥室
  • 海景
  • 最多可入住 4 人
  • 2 張標準雙人床或 1 張特大雙人床

Deluxe Junior Suite Ocean View

8.4 分,滿分 10 分
非常好
(34 則評論)

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費搖籃/嬰兒床
免費迷你吧物品
智慧電視
  • 52 平方公尺
  • 海景
  • 最多可入住 5 人
  • 2 張標準雙人床或 1 張特大雙人床

Deluxe Junior Suite Single

8.4 分,滿分 10 分
非常好
(30 則評論)

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費迷你吧物品
智慧電視
於 2024 年重新裝潢
  • 52 平方公尺
  • 1 間臥室
  • 最多可入住 1 人
  • 1 張特大雙人床

Deluxe Junior Suite

7.8 分,滿分 10 分
不錯哦
(421 則評論)

特色

陽台
庭院
獨立起居區
私人浴缸
恆溫空調
免費搖籃/嬰兒床
免費迷你吧物品
智慧電視
  • 52 平方公尺
  • 最多可入住 5 人
  • 2 張標準雙人床或 1 張特大雙人床

Mini Suite

7.0 分,滿分 10 分
不錯哦
(11 則評論)

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費搖籃/嬰兒床
免費迷你吧物品
智慧電視
  • 72 平方公尺
  • 2 間臥室
  • 最多可入住 5 人
  • 1 張特大雙人床和 2 張標準雙人床

豪華套房

7.8 分,滿分 10 分
不錯哦
(16 則評論)

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費迷你吧物品
智慧電視
於 2024 年重新裝潢
  • 52 平方公尺
  • 1 間臥室
  • 最多可入住 4 人
  • 2 張標準雙人床或 1 張特大雙人床

Mini Suite Quadruple

特色

庭院
陽台
獨立起居區
私人浴缸
恆溫空調
免費迷你吧物品
智慧電視
於 2024 年重新裝潢
  • 72 平方公尺
  • 2 間臥室
  • 最多可入住 4 人
  • 1 張特大雙人床和 2 張標準雙人床

Suite Deluxe With Garden View

  • 52 平方公尺
  • 最多可入住 5 人

類似的住宿

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鄰近地區資訊

地圖
Zona Costera K256, Akumal, QROO, 77710

附近景點

  • Akumal沙灘 - 開車 4 分鐘 - 5.0 公里
  • 艾庫瑪爾生態中心 - 開車 4 分鐘 - 5.0 公里
  • 馬雅海濱高爾夫俱樂部 - 開車 6 分鐘 - 8.5 公里
  • 瀉湖公園 - 開車 7 分鐘 - 3.2 公里
  • 半月灣 - 開車 7 分鐘 - 6.8 公里

附近交通

  • 科蘇梅爾國際機場 (CZM) - 39.7 公里/24.7 英里
  • 坎昆國際機場 (CUN) - 68 分鐘車程,87.8 公里/54.5 英里
  • 圖盧姆國際機場 (TQO) - 72 分鐘車程,73.9 公里/45.9 英里

餐廳

  • ‪Xtra Time Sport Bar - ‬開車 2 分鐘
  • ‪Lobby Bar White Sand - ‬步行 20 分鐘
  • ‪Helios Restaurant - ‬開車 5 分鐘
  • ‪Ikebana Japanese Restaurant - ‬步行 12 分鐘
  • ‪La Paisana - ‬步行 20 分鐘

住宿介紹

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式離Akumal沙灘很近,只要開車 10 分鐘就會到,住宿還有專屬海灘,提供海灘遮陽傘、海灘按摩服務和排球。這裡附設的 3 座室外游泳池和漂漂河可以讓大家都玩個痛快,想要好好放鬆一下的人則可以去體驗敷體療程和芳療。The Park是住宿裡 10 間餐廳的其中一間,用餐時可以享受海景,早餐、午餐和晚餐時段都有開放。此奢華住宿還有 2 間海灘酒吧、附設夜店和免費兒童俱樂部。住過的人都對住宿的游泳池和友善員工讚不絕口。

全包

此住宿提供全包式住宿,房價已含住宿提供的餐點及飲料 (可能有特殊規定)。

小費與稅金

已含小費;歡迎額外小費。

食物與飲料

吃到飽自助餐、單點餐飲、點心和飲料都包含在內
限時提供客房餐飲服務 (菜式選擇有限)
客房內迷你吧 (包括所有飲料)
一或多個用餐場所在餐點供應方面有所限制

休閒活動及設施/器材

包括所有非機動水上運動、陸上活動以及休閒設施器材的使用。

水上活動

獨木舟
浮潛

陸上活動

腳踏車
健身設施
足球
網球
排球
兒童俱樂部

課程/活動/遊戲

有氧舞蹈課
舞蹈課
瑜珈課

娛樂活動

住宿內娛樂活動
可進入住宿內的夜店
住宿內現場表演

住宿摘要

DONE

飯店規模

    • 934 間客房
    • 3 層樓
DONE

入住/退房

    • 入住登記開始時間:15:00;入住登記結束時間:任何時間
    • 辦理入住手續的最低年齡:18 歲
    • 退房時間:12:00
    • 延遲退房需視供應情況而定
DONE

入住特別注意事項

    • 旅客須事先與住宿方聯絡,以取得入住相關指示和鑰匙領取資訊;抵達住宿時櫃台會有服務人員接待旅客
    • 請在抵達住宿的 72 小時前聯絡住宿,以安排入住事宜,聯絡方式可以在預訂確認電子郵件中找到
    • 無限單點主題餐飲僅提供給已預訂的旅客,且視供應情況而定。旅客可於抵達時訂餐。此住宿的主題用餐場所執行穿著規定。
DONE

入住須知

    • 需提供信用卡、金融卡或以現金做為雜費的押金
    • 可能需要出示政府核發且附有照片的證件
    • 辦理入住手續的最低年齡為 18 歲
DONE

兒童

    • 免費兒童俱樂部
DONE

寵物

    • 禁帶寵物
    • 歡迎攜帶服務性動物
WIFI

網路

    • 公共區域提供免費無線上網
LOCAL_PARKING

停車

    • 住宿提供免費自助停車
DONE

其他資訊

    • 禁煙住宿

住宿設施服務

餐飲

  • 每日 7:00 - 11:00 供應免費吃到飽早餐
  • 10 間餐廳
  • 10 間酒吧/酒廊
  • 2 間海灘酒吧
  • 3 間池畔酒吧
  • 2 間咖啡廳
  • 公共區域提供咖啡/茶
  • 每日免費經理招待
  • 客房餐點服務 (有時間限制)
  • 點心吧/輕食店

親子出遊

  • 免費兒童俱樂部
  • 兒童游泳池
  • 漂漂河
  • 遊樂場
  • 兒童餐
  • 玩具

活動資訊

  • 位於私人海灘
  • 網球
  • 沙灘排球
  • 籃球
  • 射箭
  • 生態旅遊
  • 健行步道/腳踏車道
  • 划皮艇
  • 浮潛
  • 音樂會/現場表演
  • 晚間娛樂活動
  • 購物
  • 撞球台
  • 手足球
  • 乒乓球
  • 鄰近高爾夫球場
  • 鄰近健行步道/腳踏車道

遠距工作

  • 會議室
  • 會議中心

服務項目

  • 24 小時櫃台服務
  • 禮賓服務
  • 旅遊諮詢/購票
  • 洗衣設施
  • 美髮沙龍
  • 行李寄放
  • 婚宴
  • 多語服務人員
  • 免費腳踏車租借
  • 海灘躺椅
  • 海灘浴巾
  • 海灘遮陽傘
  • 泳池躺椅
  • 泳池遮陽傘
  • 浪漫套裝行程

綜合設施

  • 18 棟建築
  • 建於 2006
  • ATM/金融服務
  • 花園
  • 露台
  • 公用客廳
  • 健身俱樂部
  • 3 座室外游泳池
  • 遊樂場/遊戲室
  • 全套 Spa 服務
  • 2 座室外匹克球場
  • 漂漂河
  • 夜店
  • 浴缸
  • 三溫暖
  • 按摩/療程室
  • 蒸氣室
  • 音樂庫
  • 供應純素餐點
  • 供應素食餐點
  • 以人道方式照顧野生動物
  • 提供當地文化和生態系統教育
  • 完善的回收規定
  • 戶外娛樂空間
  • 戶外家具

無障礙設施

  • 無障礙通道
  • 電梯
  • 輪椅通道

客房設施服務

娛樂

  • 50 吋智慧型電視
  • 有線電視頻道
  • Netflix
  • 串流服務

居家配備

  • 恆溫空調
  • 免費迷你吧招待品
  • 咖啡機/沖茶器
  • 浴袍和拖鞋
  • 熨斗/熨衣板

一夜好眠

  • 遮光布/窗簾
  • 開夜床服務
  • 雙人床 張沙發床
  • 提供床單

舒適生活

  • 私人浴缸
  • 陽台
  • 院子
  • 獨立起居區

衛浴

  • 專用浴室
  • 按摩浴缸
  • 獨立浴缸和淋浴設備
  • 名牌盥洗用品
  • 吹風機
  • 毛巾
  • 衛生紙

掌握世界大小事

  • 辦公桌
  • 電話

餐飲

  • 免費瓶裝水

其他

  • 每日客房清潔服務
  • 客房內保險箱
  • 從外部走廊進出
  • 節電座
  • LED 燈泡

住宿特色

Spa

住宿附設的 Spa 有 17 間療程室 (其中包括雙人療程室) 及露天療程區。服務項目包括臉部療程、敷體療程、身體去角質以及排毒敷體療程。住宿提供各式療程,其中包括芳療、印度傳統養生療程以及水療。SPA 設施服務包括三溫暖烤箱、浴缸、蒸氣室以及土耳其浴。

Spa 設施每日開放。16 歲以下兒童必須有成人陪同方可進入 SPA 池。18 歲以下房客禁止進入 SPA 池。

餐飲

The Park - 此家餐廳可眺望海洋以及花園,並提供早餐、午餐以及晚餐。有兒童餐可點用。
Oishii - 此餐廳專門提供亞洲料理,只供應晚餐。必須先預約。每日營業。
Butchers - 此家餐廳專門提供當地和國際料理,並供應早餐、午餐以及晚餐。必須先預約。每日營業。
Carnal - 此家餐廳專門提供創意料理,只供應晚餐。必須先預約。每日營業。
Lima - 此餐廳專門提供秘魯料理,只供應晚餐。必須先預約。每日營業。

獎項與聯盟

生態認證住宿
此住宿已參加「EarthCheck」,這項計畫旨在評量住宿對以下一個或多個方面的影響:環境、社區、文化遺產、地方經濟。

費用和規定

強制性費用

住宿會在您辦理入住或退房手續時收取以下費用 (費用可能包含適用的稅金):
  • 當地城市規定徵收稅金:每間住宿每晚 USD2.90,未滿 12 歲的遊客免稅。

可選設施服務

  • 延遲退房費用:USD15 (視供應情況而定)

游泳池、Spa 和健身房 (如有)

  • 18 歲以下房客禁止使用 Spa 池,16 歲以下房客須有成人陪同才可以使用
  • Spa 療程須預約,請聯絡住宿以便事先安排,電話號碼在預訂確認電子郵件中

規定

此住宿設有例如陽台、庭院、露台等可能不適合兒童使用的戶外空間。如有疑慮,建議您在入住前與住宿方聯絡,確認他們可提供適合您的客房。
客房只允許已登記的房客進入。
住宿有滅火器和煙霧探測器,旅客可以安心入住。
此住宿接受信用卡及現金等付款方式。
接受以下信用卡:Visa 卡、萬事達卡
請注意,不同國家和不同住宿的文化規範和旅客規定會有所不同,顯示的規定是由住宿業者提供。

其他名稱

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

常見問題

我是否可以免費取消格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式的預訂並收到全額退款?

可以,格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式在我們網站上有提供可全額退款的客房,您可以根據住宿的取消規定,在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否有游泳池?

是的,住宿提供3 座室外游泳池和兒童游泳池。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否允許攜帶寵物?

很抱歉,恕不允許攜帶寵物,但可以攜帶服務性動物。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式是否提供停車位?

是的,住宿提供免費自助停車服務。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式入住登記和退房的時間為?

入住登記開始時間:15:00;入住登記結束時間:任何時間。退房時間為 12:00。提供延後退房服務,需支付 USD15 的費用 (視供應情況而定)。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式和附近有什麼好看好玩的?

享受住宿提供活動,例如划皮艇、射箭和浮潛,或者到附設的網球場精進球技。住宿還有提供其他娛樂活動,例如籃球、生態觀光和排球。做個 Spa 犒賞自己、在浴缸泡澡放鬆身心,或到 3 座室外游泳池中的任一個游上幾圈、重振精神。格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式也具備3 間池畔酒吧、2 間海灘酒吧和夜店,以及私人海灘、三溫暖和蒸氣室。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式內部或附近是否有餐廳?

是的,此住宿附設 10 間餐廳,具有亞洲料理和花園景觀。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式有附設私人浴缸的客房嗎?

是,每間客房都有私人浴缸和按摩浴缸。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式有戶外私人空間嗎?

是,每間客房都有陽台和私人院子。

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式附近的環境怎麼樣?

格蘭塞倫尼斯瑪雅河渡假村及水療中心 - 全包式位於水岸。 熱門景點包含水之源主題樂園,開車只要 14 分鐘。 大家都說這間住宿的位置非常方便。

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive的評論

評論

8.6

有夠讚

8.8/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 好極了

DR JESUS A,4 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

The Grand Sirenis Rivera Maya is wonderful!

The Grand Sirenis Rivera Maya is a wonderful resort. There are three huge pools which are all different and all fun. Excellent food at both of the buffets and at the themed restaurants that we tried, which included the Mexican, Asian, and Mediterranean restaurants. It is quite a large property with many well maintained walkways that connect all of the areas. We enjoyed this about the Grand Sirenis, and had some great times just walking around from place to place and getting some god exercise in the process. A unique feature is the lazy river, which we found to be a "not so lazy" river with a pretty good current. It was fun to float around and swim through it as well. My daughter especially enjoyed swimming through the lazy river as did I. The rooms were large, very nice, and well equipped with everything that you would expect at a resort of this type. The beach area was also very large and had a lot of different areas to enjoy. Unfortunately, we went during Sargassum season so the beaches were not swimmable due to the abundance of seaweed. I can only imagine how beautiful the beaches would be during the seasons where Sargassum is not an issue, and of course, that is all beyond the control of the resort. Overall, we had a wonderful experience at the Grand Sirenis and wold definitely return for a future visit.
Eugene,7 晚家庭旅遊
Hotels.com 真實旅客評語

10/10 好極了

Buen servicio!!

Muy amable todo el personal del Hotel, siempre están listos para apoyarte. Buen servicio en general. Ixchel nos ayudó en lo que necesitábamos.
ILDEFONSO,3 晚家庭旅遊
Hotels.com 真實旅客評語

10/10 好極了

Lucilla,4 晚家庭旅遊
Hotels.com 真實旅客評語

8/10 非常好

Rojo,2 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Beautiful place

Such a nice place with very friendly staff especially from the concierge Juan who made anything happen.
Anders,4 晚家庭旅遊
Hotels.com 真實旅客評語

10/10 好極了

We truly enjoyed the stay. Staff were super nice. Food was great, and the other guests were so friendly. Can’t wait to return.
Christopher,3 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Wonderful Resort and Feedback

We had a very nice stay at the Grand Sirenis Riviera Maya Resort & Spa- all inclusive. From Guest Services, Nery and Eric delivered exceptional service and hospitality. They were so friendly, accommodating, and made us feel welcomed. They went above and beyond to help us with whatever we needed. We also received follow-up calls from the guest services team to ensure all was going well. That's a nice touch. From Concierges, Joaquin Alfredo and Eduardo were also very friendly, helpful, and made sure that our experiences went well. Please ensure that their management knows about their excellent service. I think the only constructive feedback is related to a woman named Karen (not sure what department she was from). She interrupted our dinner at Lima one night to talk about the correct process to make dinner reservations and a missed reservation, which was accidental on our end (we came late). We felt that she was passive aggressive and felt she could have talked to us in private at another time. She also talked negatively about a certain person who helped us. The people sitting next to us heard the conversation and after she left, they also felt that she very passive aggressive..as if she was placing blame on us. My friend lost her appetite after Karen left. Karen came by during our dinner on our last night and sat down to ask us how things were going. The tone was more friendly. However, after the first "confrontation", we didn't feel happy for her to come by.
Mary,6 晚好友同遊
Hotels.com 真實旅客評語

10/10 好極了

Fantástico, Excelente servicio, comida y entretenimiento!!! Gracias a Marlene y a Erick por todas sus atenciones.
GABRIEL,2 晚旅行
Hotels.com 真實旅客評語

10/10 好極了

Friendly guest service, pools were great, staff were helpful. Erik and Karen @ guest service was awesome.
Janice,2 晚旅行
Expedia 真實旅客評語

8/10 非常好

Claire,7 晚家庭旅遊
Hotels.com 真實旅客評語

2/10 不太好

Staff were incredible - Oswaldo, Diego, and Joel helped us and made our stay great! Breakfast at Lindo - far better than the buffet…black sheep bartenders were great and food was good. A few things to work on for the hotel: Spoons in ice cream shop (missing for 5 nights??) Bathroom lights go dark while showering - danger A/C was up and down the entire trip Plumbing issues in two different suites Curtains fell off the window…couldn't use them so didn’t use the balcony. Empty restaurants - it was weird no openings for reservations and only availability was always 545pm …but when at a la cart restaurants they were empty??? I think I have this figured out as I started asking questions regarding the wrist bands…the colors were for what you booked through…but it’s like a “caste” system…your color determined your status in some ways…depending on your color band “black” We asked the hotel to refund our first night due to issues all night and moving twice before finding a room that was working on all normal levels. They pointed to Expedia for the refund…no accommodating just finger pointing. Once we settled we tried to find the positives in everything we did at the resort…it was a challenge! As always the people made the difference…and while guest services offered a massage if we didn’t review…I declined…but felt they were in a bad situation since they don’t own the hotel just trying to keep everyone happy. I will not return or recommend…spend your hard earned money elsewhere
Christopher Owen,4 晚家庭旅遊
Expedia 真實旅客評語

8/10 非常好

Our vacation had a bit of a stressful start, when we arrived to check in the resort's system said our stay had been cancelled 3 hours prior to our arrival. I contacted Expedia immediately and even though it was 9pm on a Friday I got a hold of them right away. The Expedia rep immediately contacted the resort to resolve the problem, it turned out to be a glitch with the system at the resort. Once the problem was resolved we were able to check in and get our room, the AC worked very well in our room. The Expedia team Edgur, Nery and Karen checked on us daily to make sure there were no issues and even upgraded our dinner on our last night to the lobster dinner and sent us chocolate covered strawberries and champagne free of charge. My only main complaint would be the buffet food, don't get me wrong it was delicious but when we booked we had been told that the buffet does theme nights and when we arrived we were told they don't do that anymore which was disappointing because it was the same food selection every dinner. We loved the Japanese A la carte. Our server at the buffet Omar was amazing he made our daughter's birthday one to remember, he decorated our table and made our napkins look like candles. He was so attentive and we never had to ask for a drink refill. Omar and the Expedia team both got a cake for our daughter's birthday so she got 2 cakes and the live Entertainment sang happy birthday and got the whole restaurant involved, She told us it was the best birthday ever.
Nicole,9 晚家庭旅遊
Expedia 真實旅客評語

10/10 好極了

We were looking for a relaxed resort, with a great beach, lush greenery, access to good food and drinks, and that's exactly what we got, plus more!! As an Expedia guest, we were welcomed by Juan (his job is solely to make sure Expedia guests have a great experience). The lobby and grounds are beautiful. Our room was clean, could use a few touch ups from their recent construction. Food was great. Made dinner reservations on the app (heard they book up fast), which was a bit clunky, recommend having the numerous concierges set up your reservations for you. We had some questions on reservations one evening, and Eduardo (F&B Manager) took care of us, immediately. He remembered us 2 nights later, walked with us a bit and made sure we were happy! We also had Juan (Expedia guy) stop in at our dinner on the 2nd night, to do a 48 hour check in, WOW!!! I've never had that personalized follow up before. We enjoyed the beach, pools, bars, caught a show, and I utilized my Free Spa time, and discounted massage you get booking through Expedia. As we checked out, we met Eric (another dedicated Expedia guy!) he sat down and chatted with us, and made sure we had a terrific time. Incredible customer service Eduardo, Juan, Eric, and many others. The resort, service and people were amazing, we were very pleased with our time at Grand Sirenis. We plan on going back again very soon with friends and family!
Jody,5 晚浪漫之旅
Expedia 真實旅客評語

8/10 非常好

Food was great, loved the lazy river. Beach was sub par with bushes all over blocking views & access. Air conditioning in the room didn’t work properly even after we had them come “fix” it. I doubt we’ll stay here again.
Neil Dennis,14 晚浪漫之旅
Expedia 真實旅客評語

10/10 好極了

Mourin,6 晚旅行
Expedia 真實旅客評語

6/10 不錯哦

Nayeli,3 晚家庭旅遊
Hotels.com 真實旅客評語

8/10 非常好

We’ve been here a few times and oh wow has it changed. Pros: We love the lazy river. It’s amazing. Food has significantly increased in quality over the last time. Lobby has gone through a complete refresh, some of the rooms look slightly updated. Cons: AC in our room just wouldn’t get cold. We had a travel fan which saved our lives but no matter how many times we called, no one ever showed up to fix it or even to give us feedback that they tried. If it was any hotter in our room, I think we would have moved hotels almost unbearable. Room had small little ants in it, they were everywhere. Honorable People Mentions: Natan and William in the lobby bar were awesome! Entertaining and just good people to be around. Go see them!
Devin,5 晚浪漫之旅
Expedia 真實旅客評語

10/10 好極了

We loved all the wildlife at the resort. All the staff were friendly and helpful. The food was excellent. The room was spacious and comfortable. There is so much to do at the resort. We will definitely be back. Also, Karen with Expedia was always around and very helpful with any of our questions. We would return just because she was so great!
David Wes Van,6 晚家庭旅遊
Expedia 真實旅客評語

10/10 好極了

Exelente
Humberto,3 晚旅行
Expedia 真實旅客評語

2/10 不太好

Room flooded after 2 hours they sent someone after argued to change rooms.they gave us a room with broken bed and ac didnt work next day went and complained they upgraded us to a room with a view but only if i sighned a release form cuz my wife had fallen and hit her head at check out asked to speak to a manager in charge they told me i would have to go to the other side of resort very poor service will never come back plus we payed 2700 dollars for my fiftith birthday and all food was cold hope this helps someone with making a better decision than this place good luck all 30 people in my party will never come back thanks for a horrible stay
jeremy,6 晚家庭旅遊
Expedia 真實旅客評語

10/10 好極了

Ratko,4 晚旅行
Hotels.com 真實旅客評語

8/10 非常好

poor air conditioning too warm for sleeping. no seating at tennis court. excellent dining at seafood and Mexican restaurant with very attentive service. Black sheep was convenient with lots of tasty food and sports viewing. Loved the lazy river too!. .
Michael,3 晚旅行
Expedia 真實旅客評語

10/10 好極了

La pase tan bien que me hice socio del hotel me encantó
Yasmany,5 晚浪漫之旅
Expedia 真實旅客評語

10/10 好極了

Grand Sirenis has everything you could possibly want out of a resort! The amount of value you get for your money is amazing! This truly is a full all inclusive - the food, the drinks, the entertainment, the amenities. I would highly recommend booking through expedia they treated us with such hospitality and even included a special cocktail hour for expedia members. Eric, Karen, Natan, Edgar and everyone on their team were so welcoming and accommodating especially to our friend who had a major allergy! Cannot recommend enough! 15/10
Michelle,8 晚好友同遊
Expedia 真實旅客評語