Room is too small for a king size bed which I didn't request. The shower is very weak. After complaining this, I was told to change my room in the next 1-2days. Unfortunately, this was never honoured after 8 noticed.
真實旅客
8 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018 年 5 月 26 日
酒店服務員態度較差,但房間比預期大。
TSZ WA
TSZ WA,3 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018 年 5 月 16 日
Great location, lots of shops around, close to underground
K
K,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2018 年 4 月 1 日
Poor room and service
Got stuck in the bathroom as the lock was broken. Called the receptionist but no one picked up. The cleaning lady was nice and got me out. The receptionist also took forever to get us check in. Poor service and not very smart.
真實旅客
1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2017 年 1 月 28 日
Average hotel but value for money
The hotel is average. But with this price it's value for money. The nearby subway station is Kilburn Park which is in zone 2 but it's still easy to get to the central area of London.
Abby
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Great friendly polite staff. Easy check-in. Only down side. Room a bit small and windows don't open and faced a brick wall but i was only there to sleep at night apart from that will stay again
JohnMorrison
JohnMorrison,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 21 日
Worst hotel ever stayed in !
From start to finish this hotel considered to be one of the worst I have ever experienced in my life! Had to change the room thrice to get a suitable room adding another £100.00 to my original payment ! The toilet did not have any toilet paper hanger , not cleaned daily nor the bin was usable without using hand! Dusty rooms with one window cannot be closed - thus is the 3rd room we were moved in! The carpet if the room was only cleaned before the day we checked out ! The comod was not cleaned daily either ! No face or medium sized towels were available ! The safety locker remained open and cannot be used! The cupboard for clothes are only suitable for 7 feet taller persons! Foods are also of unhealthy. Only good thing is that it is bears to an underground station !
Ashraf
Ashraf,6 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 17 日
Joakim
Joakim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Junaid
Junaid,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
Katia
Katia,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Artur
Artur,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Aderemi
Aderemi,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
tina Ibenfeldt
tina Ibenfeldt,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
PHILIP
PHILIP,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
aylin
aylin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Tamsin
Tamsin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Poor
On arrival there was only 1 lady at the small reception in a small area so you could clearly hear details concerning other people staying at the hotel or wanting to check in.
The keys were not working for the rooms, so after waiting about 30 minutes to check in, a master key had to be used to let us into our room. There was no light in the room and very small bathroom and toilet.
It seemed the materials for the room was the cheapest possible. We had the impression that they made the quality of the room as cheap as possible to make as much money as possible.
Yes there was an apology when we finally checked and were taken to our rooms.
I had to remind the staff that we do not have electricity in the room and this needs to be sorted.
Upon leaving the next morning, the same lady on arrival the day before asked us about our stay. We said we were not happy especially starting with the check in process. Her best response was but we fixed it, rather than apologise and then explain that it was fixed. No explanation as to why the problems occurred.
Too expensive for service and stay.