This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.
WILLIAM
Hotels.com 真實旅客評語
10/10 好極了
2016年6月27日
Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.
Eldon
Hotels.com 真實旅客評語
10/10 好極了
2016年4月14日
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2015年5月4日
Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service
Iain
Expedia 真實旅客評語
10/10 好極了
2015年4月14日
Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.
William
Hotels.com 真實旅客評語
10/10 好極了
2015年1月4日
Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.
Chan
HotelClub 真實旅客評語
10/10 好極了
2014年8月16日
Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.
Sarah
Hotels.com 真實旅客評語
8/10 非常好
2014年6月4日
A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.
Zipjolababy
Hotels.com 真實旅客評語
10/10 好極了
2014年5月21日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2014年5月14日
Wonderful Tibetan Retreat
Beautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.
Cheryl
Hotels.com 真實旅客評語
10/10 好極了
2013年6月5日
A lovely and cozy experience with Songtsam Retreat
We stayed for 3 nights in late May 2013. My husband and I enjoyed it so much.This is a lovely hotel with nice art pieces in the room, resturants and lobby to admire. Staff were really helpful. Food at the resturant were great as well. It was also just walking distance to the famous temple. One evening, we had some spare time and the hotel staff recommended that we go to the small mountain behind the hotel. We had so much fun there admiring beautiful flowers that just bloomed and watching cows and lambs making their way home.....it was alot of fun. I will recommend this hotel anytime to anyone visitng Shangri-la.
Cathryn
Expedia 真實旅客評語
10/10 好極了
2011年11月20日
Luxury in Shangri-la
Our room was a very large Junior Suite with panoramic views of the monastery and beyond, king bed on a raised platform, a large wooden tub, separate shower wet room and separate toilet. The open plan design had a (hard) sofa and comfortable armchair and curiously since the hotel is only a couple of years old, the TV was not flat-screen. We felt very pampered but surprised when we read the note in the room that in order to use the wood burning fire, a selling feature of the Junior suite, we were required to pay for the firewood! We mentioned our dissatisfaction in being charged for the firewood and the cost was waived and maid service sent to our room to light the fire each of our 3 night stay. Breakfast was not included in our rate but was reasonably priced and generous. We had dinner each night in the hotel's restaurant as it was too cold to venture further. The food was excellent although more expensive than we had been paying in restaurants. The General Manager was very attentive and dedicated to helping the local Tibetan community. Nothing comes without a price and we found this to be the case at Songtsam Retreat. The hotel consists of separate buildings which do not have direct access to the main reception and restaurant areas. The porter delivers you and your luggage to your room but to go to dinner you must venture out in the exceedingly chilly night and climb many stairs at high altitude to return to your room. The staff are local Tibetan impeccably trained.
Marj
Expedia 真實旅客評語
10/10 好極了
2011年9月13日
Great Hotel in amazing location
If you don't mind being out of town but surrounded by amazing scenery then this hotel is for you. Large beautiful rooms and good food. Service at the front desk can be a bit slow but more a reflection on the local way of life than bad service. Try the spa, it's an amazing experience.
Virginie
Expedia 真實旅客評語
10/10 好極了
2011年9月4日
Magnifique complexe hotellier
Ouvert en 2009, cet hôtel offre de magnifique suites à la décoration raffinée. Le personnel est tibétain, d'une extrême gentillesse et la direction de l'établissement française nous a réservé un accueil exceptionnel. Excellent restaurant cuisine locale et occidentale avec des produits frais de saison, un spa avec un choix de massages traditionnels de grande qualité; Une adresse à recommander sans hésiter, notre meilleure adresse en Chine. La vue est très belle et la proximité du monastère de Songzanlin ajoute encore à la magie du lieu.