Wish I had known that the front of the hotel was under construction. I would have chosen another hotel..
Jose
Jose,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 24 日
Drakeia
Drakeia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Bobbie
Bobbie,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Best experience ever!!!
My trip was excellent. From check-in to the the time I left everything was great. My room at first I had a problem with the shower water not working but I had immediate attention and was transferred quickly to another room with no problems. The room was very clean. I love that breakfast was included and happy hour as well even though I’m not a drinker. Thanks to Embassy suites for the best customer experience. This will be my choice when in Houston.
Bobbie
Bobbie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Steven A.
Steven A.,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
PATRICIA
PATRICIA,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Hotel was clean and all of the staff members were very friendly and courteous.
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Stay here
Super friendly staff. Clean rooms. Great pancakes for breakfast made to order.
TIMIKA
TIMIKA,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Yolonda is amazing! Her customer service skills are phenomenal! She’s very professional, welcoming and inviting. She truly makes you feel at home away from home! Embassy Suites Energy Corridor is #1 My preferred choice when staying in Houston. Clean rooms, friendly staff
Shamour
Shamour,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 15 日
Polite staff. Showers / Jacuzzi needs to be clean!
The bathroom, in particular the shower walls, needed to be cleaned a bit more thoroughly. I found several bits of hair on the walls of the bathtub that were at least eight inches in length. The staff was very friendly, whenever I contacted them about my room not getting serviced until the last night before my departure and both times that I reached out to them that the jacuzzi desperately needed to be drained and refilled.
It was clear that one or more children use the bathroom heavily in the Jacuzzi #1 & 2.
Thankfully the pool didn't have the same (strong) yellow hue that jacuzzi had. You could also expect for the pool to be very cold as there is no heat to the pool.
There were also multiple events being held on the second floor which left the lobby flooded. It would have been nice to be provided with a courtesy announcement that there would be multiple weddings and that customers using the pool should use a detoured route to better avoid the wedding crowd.
The breakfast was fine but not in full force when it opens at 6am. I didn't see anyone at the omelet section when I would go down for breakfast from 6am-6:30am. Perhaps the person preparing the pans of bacon for the buffet was supposed to be making the omelettes but no one walked over when asked.
Marty
Marty,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 13 日
Experience is always great as usual. This is my place to stay everytime
Jasmine
Jasmine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Andra
Andra,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Chaz
Chaz,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Easy relaxing stay
The staff were great, the room was perfect. Also they're great breakfast makes starting the day easier. Very relaxingstay.
Joe
Joe,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Raquel
Raquel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Carina
Carina,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 27 日
They don’t care.
First night my daughter woke me up and said there was a bed bug in her bed. I immediately went to the front desk they put us in another room on another floor. I showed them pictures. Next morning spoke with the manager she saw the pictures and said she would take care of it. And give me a call. A month later I’m still waiting on a call back!!!! My granddaughter is now afraid to sleep in a bed.
Cena
Cena,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
Stacie
Stacie,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
A relaxing stay
RoLanda
RoLanda,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Keiko
Keiko,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
christopher
christopher,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 12 日
Not Worth It At All
Housekeeping delivered stained towels everyday. Plates in breakfast area had dried up food. Bowls had hair in them.
Gnats and mosquitoes were everywhere.
Stinky parking garage. Iron in room broken.
Toilet paper not replaced when housekeeping came. Hair in the fridge.
Full sized beds instead of double queens that they advertised. When asked, they said that was normal.
It took 2 hours and 3 follow up calls to get towels brought to my room.
Dust in lights. Spent over $1K here for the week and I Would never return. Management was made aware and all they offered was to get my room cleaned for the last day. Unacceptable.