Helpful service, nice location for transportation both metro and bus. Restaurants and grocery stores are around the hotel, 5~10 minutes walk to reach supermarket.
It's pity that no laundry machine in hotel, but they can provide laundry service for you.
Bathtub slide door is not big enough to perfectly avoid water. So the floor will be slippery after shower.
CHIACHEN
CHIACHEN,5 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2012年10月28日
Chloe
Hotels.com 真實旅客評語
10/10 好極了
2011年9月21日
good location.clean, confortable.
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Mikko
Mikko,6 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月16日
ayush
ayush,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年6月25日
Not worth the price, hidden charges
Normal hotel more like 3 stars, with hidden charges and bad comunication. We reserved for 2 adults and 2 kids and they charged us with an extra hoat ib theblast minute, a verybexpensive extrahost. They didnt care about our opinikns. Also wenhad to continually ask for kitchen stuff. Mybwofe to a coffe in the lobby, which looked like a receptikn coffe and they crahed us fornthe cofee!!!! No worth the price and beware of hidden charges.
Jorge
Jorge,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年6月11日
We had to book late for this trip. The front desk person was so lovely and accommodating! The space was perfect for us.
Liesel
Liesel,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年4月30日
We had a nice stay at Acacia. It is in a less touristy neighborhood but just a block from the Metro so it was convenient to get around. The front desk staff was excellent and very helpful. The restaurants in the area were patronized by locals and very authentic. Our favorite was O Retornino. There's a small kitchen but you need to ask for a kettle and there was only an Spanish coffee maker that we did not know how to use. Also the shower was part of a tub enclosure and was difficult to step in and out of. Overall we had a nice 2 day stay.
Teresa
Teresa,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年1月27日
Dissapointing
Property is in desperate need of renovation it’s old and reminds me of hotels in the 80s in Spain. On arrival I was told coffee is available in lobby so the next morning down I come as there’s NO Tea and coffe in apartment which I find bizarre for a so called 4* rated, only to find no capsules for the machine when I enquired was informed €1 for a capsule. I have stayed in many 4* properties and this is not.
william
william,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年1月7日
El personal de la recepción no fue muy amable y no recibimos ninguna comunicación sobre el hotel ni sus alrededores. No volvería a hospedarme en el Acacia Suites Hotel.
Gill
Gill,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2023年9月3日
Guylaine
Guylaine,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年8月4日
Keith
Keith,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年7月28日
Rami
Rami,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2023年7月16日
Won’t stay here again
Hardest bed we ever slept on. They wouldn’t give us extra pillows or blankets.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年5月31日
Muy amables, nos permitieron un early check un, todo muy limpio y cómodo y una botella de vino de cortesía!
Nayibe
Nayibe,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2022年9月19日
The apartment was a good size for the two of us but would be cramped if another person was using the sofa bed. Exceptionally clean and serviced each day. All staff were friendly especially Jasmine the receptionist. Our apartment was at the back so a bit dark but cool. The pool was more of a plunge pool but great to cool off on the roof terrace. Very central, metro few yards up from the apartment, great cafes and an Aldi just up the road. We walked to all the major sights as directed by Jasmin who provided a street map and circled all the main attractions. Great service, really helpful and welcoming staff team. The only downside was the roof terrace didn’t open till 10.30, would have been nice to go up early morning for a dip in the pool to start the day
Sharon
Sharon,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2022年7月29日
Alexandra
Alexandra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2022年6月7日
Pyry
Pyry,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2022年5月10日
Oscar
Oscar,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2021年10月23日
Hotel OK.
Personale simpatico ma non sempre facilissimo da comprendere in inglese. Camere molto spaziose (anche troppo per un viaggio di lavoro da soli) ma arredate diversi decenni fa… direi anni 70 in base allo stile, pulito. Sono miniappartamenti con cucini a e salottino quindi se qualcuno vuole farsi da mangiare è interessante. Non era questo il mio caso. Voto medio superiore a 8 su Hotels.com secondo me è un po’ troppo generoso. La struttura porta a casa la sufficienza soprattutto grazie alla pulizia e all gentilezza dei dipendenti.
Fabio
Fabio,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年8月2日
An ideal hotel for a family. Very friendly, cooperative staff, who were understanding of our needs. Very good location.
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2020年10月29日
A ok Ako
Ok. Let's make this clear. I didn't stay at the Acacia Suites. Due to Covid-19 it was closed. I was transferred to another hotel in the same group, Ako Suites.
I arrived very late at the hotel but it does have a 24 hour front desk, very helpful.
I thought that it was going downhill after this. The system was down and he actually had to go to a room to ensure it was ready. No the best. Then when i get to the room, there is the unmistakable smell of smoking in the room. I couldn't go back down to reception, i was too tired. I have come across this with Spanish hotel rooms before. Windows open. By morning it was loads better.
The room was spacious. Nice little kitchen area with a microwave and a hob. A kettle would have been nice but i made do.
Bed was ok. Could've been a bit softer but it did. Bathroom with over bath shower was ok but it would have been better with a mixer tap, just for convenience.
I thought i was the only person in the place. There was no restaurant because of restrictions in the city. I visited the supermarket for food next day. Aldi is basically beside the hotel.
Housekeeping came in everyday and were wonderful.
You can't really judge hotels at the moment but this one was fine. I'd stay here again with no complaint.