Excellent service and great facilities, very friendly staff.
Would highly recommend, probably the best luxury hotel in Boracay.
Iling
3 晚旅行
10/10
很棒的服務
BOR-SHIUAN
3 晚家庭旅遊
8/10
YANG
2 晚旅行
10/10
Chun Chun Evelyn
4 晚旅行
10/10
I am very impressed that staff strived to provide the best service to their customer all the time. The property was spotless. Although I don't feel a lot of difference as a Jade member, and I know no one is going to tell explicitly, but it will be better if there is some kind of benefit other than the small treat in the restaurant. One the private sand beach, I understand there can be some small twigs as it's come from nature, but I still feel these need to be cleaned from time to time by using some sieve because it is still considered dangerous for our kids. In addition, although the kitchen must have done their best, it does not feel like the dining experience is at the same standards as in Taiwan.
真實旅客
4 晚家庭旅遊
10/10
TUNG I
2 晚旅行
10/10
朝暘
3 晚浪漫之旅
10/10
非常棒的經驗,服務很細心~有任何問題處理的速度也非常的快
YAHUI
2 晚好友同遊
6/10
Reserve the hotel transfer from d-mall to hotel.
But they forgot thi schedule.we waited for 1hours more
Mingchen
2 晚好友同遊
10/10
非常值得一住!建議兩晚以上
Chenfang
1 晚浪漫之旅
10/10
Pin Jung
2 晚浪漫之旅
8/10
MENG
2 晚家庭旅遊
6/10
Grace
4 晚家庭旅遊
10/10
Both the scenery, beaches, facilities are wonderful. The staff are very nice. The sea-view of the room is amazing. We have got a very happy stay there. And the hotel provides both pick-up and departure transfer services from/to Caticlan Airport. Even this hotel is not your first destination, they can still give you an in-advance pick-up service.
Kosan
1 晚旅行
10/10
Nice staffs,and love the private beach;)
Inroom meal is good to try!
Wen Tien
2 晚家庭旅遊
8/10
if you are travel both here and CEBU. you must choose this hotel. they have a very good connection between 2 hotels. you can just relax and enjoy our holiday. the hotel also help with all things you wanna do. the chinese restaurant there is so yummy too. make sure you are their member so you can enjoy the best from them. cheers
Billy
1 晚旅行
10/10
ming
4 晚好友同遊
10/10
we have nice feeling in our Two nights stay , staff are kind , view is perfect , and the breakfast is rich . We will go back soon.
We booked catamaran boating service (which was consigned to a third party), and it was a bad experience. First, we got a 10 person boat when we booked a 20 person. Second, we were dropped off on a deserted island with no activities at all. Lastly, we were served 3 dishes for lunch. The overall experience was bad and certainly not worth the price at all. We paid 8500 Php each with a total of 9 people. This does not live up to Shangrila standard.
peiyun
10/10
Nice resort
Good privacy
Good buffet breakfast
Friendly staff